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Grand Riviera Princess - All Inclusive

5.0 star property
Unwind with fitness classes by day then dance under stars near your favorite swim-up bar. Find blissful moments at this tropical oasis where culinary delights meet turquoise waves.

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Photo gallery for Grand Riviera Princess - All Inclusive

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Creator video - submitted by Alyssa Knight Studio
On the beach, white sand, sun loungers, beach umbrellas - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Exterior - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Exterior - Grand Riviera Princess - All Inclusive (Playa del Carmen)
Grand Riviera Princess - All Inclusive offers luxury in a shopping district. Guests enjoy international dishes at nine restaurants, facials and hydrotherapy at the spa, or relax on white sand with beach bars and loungers. Visitors love the dining variety, pools, and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Club Pool Access

Family Club Pool Access | Free minibar, in-room safe, desk, blackout drapes

Family Club Pool Access

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Family Club Deluxe

Family Club Deluxe | Children's theme room

Family Club Deluxe

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

Platinum Suite Plunge Pool | Free minibar, in-room safe, desk, blackout drapes

Platinum Suite Plunge Pool

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Garden View

8.0 out of 10
Very good
(220 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(28 reviews)
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

Platinum Suite | Free minibar, in-room safe, desk, blackout drapes

Platinum Suite

7.4 out of 10
Good
(27 reviews)
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

Laguna Villa Suite | Free minibar, in-room safe, desk, blackout drapes

Laguna Villa Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    14 min drive - 5.5 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    15 min drive - 5.7 miles
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    21 min drive - 9.8 miles
  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    27 min drive - 11.8 miles
  • Playa Xcalacoco
    4 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Amaranto
    19 min walk
  • Fresco Bar
    18 min walk
  • Mike’s Coffee
    5 min drive
  • Piano Bar
    5 min drive
  • Steakhouse
    17 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, free water park access, and a nightclub are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a beachfront location, 2 beach bars, and sun loungers. Treat yourself to hydrotherapy, reflexology, or a Swedish massage at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, volleyball, and archery. In addition to 3 swim-up bars and 3 poolside bars, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, babysitting (surcharge), and 5 meeting rooms
  • A porter/bellhop, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 674 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free stocked minibars and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot tub
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8.6 out of 10, Excellent, 273 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (5,425 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 10 2026 to April 26 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.37 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Riviera Princess - All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 2153 out of 4437 reviews
Rating 8 - Good. 1063 out of 4437 reviews
Rating 6 - Okay. 631 out of 4437 reviews
Rating 4 - Poor. 287 out of 4437 reviews
Rating 2 - Terrible. 303 out of 4437 reviews

Reviews

Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort, family and adult friendly. The food is great!
Stayed 7 nights in Apr 2026
Verified

8/10 Good

nicolet

Liked: Cleanliness, staff & service
Pool was great as well as children water park
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mehak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a great time at this property. It’s great for couples, families travelling with kids. They have different activities at night which you can enjoy and all inclusive makes it all worth it. We loved their fire show! Amazing overall!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort, food was decent. Great access to everything within the resort. Only downfall was there wasn’t an elevator near our room and we had to go up and down 3 flights of stairs so anyone that has a problem doing so should make sure to ask for a room near an elevator.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a awesome place to stay with my family of 4. Two early teen kids and my spouse. The food was good, try the Italian restaurant! The resort was gorgeous, and everyone was so friendly.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and friendly. The room was clean. The buffet was good . The restaurants just ok.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour shuttle, drivers were amazing
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were so much fun got the whole family and the water slides were a blast. The food was delicious and having a pool right in our room was sooo great for a late night swim. Highly recommend it
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bryan Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect from everything in playa del Carmen. Everything is a walkable distance and the restaurants across the streets are so good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Sunset Princess exceeded our expectations. The beautiful expansive property, stunning pools & beach, delicious food & drink, spacious suite with comfortable bed & soaker tub, top notch entertainment and activities and exceptional service are all 10/10. Looking forward to returning back to paradise!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Very friendly and helpful staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness
The pools were amazing !
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bryton

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food overall fun experience
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carrie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, food was very good, especially the buffets. Rooms were beautiful. Hard to make dinner reservations. It will look great once all the renovations are complete.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was slow wifi but everything else 5 star. Super friendly staff and great location!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great food compared to other AI we’ve stayed at, excellent service and very clean. Not crowded, plenty of pool and beach chairs. Great drinks too.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ievgenii

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to visit.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple pools and areas to relax. The drinks were top notch, specifically Javier at the Lobby bar made the best drinks & was overall a very nice and funny person. Definitely will recommend this resort to many people!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing!! Your own go cup is very helpful for bar hopping and pool drinking!! Other than that there is nothing bad about this property the food is amazing the bar staff are quick and all the staff are cheerful and friendly and helpful!! 100% recommend it but I am finding it hard to rebook the available is sparse
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The rooms were very clean staff always friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the animals♥️ Being able to go farther into the ocean would be nice, to swim in larger waves.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean the staff where nice the food was great with good times and variety. I would stay here again. Many people who came who stayed this is a repeat stay, one couple saying this is the 5th time. The rooms where beautiful, and the staff where very attentive the pool was clean the beach was in seaweed season so not the property’s fault but the bar and the beach itself beautiful !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, the place is beautiful, lots of different food. The beach has lots of seaweed but the hotel had people cleaning it up. The beach was nice but it is very rocky, definitely recommend water shoes!
Stayed 5 nights in Sep 2025