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Grand Mayan

Property class: 4

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Photo gallery for Grand Mayan

Exterior - Grand Mayan (Playa del Carmen)
Exterior - Grand Mayan (Playa del Carmen)
Exterior - Grand Mayan (Playa del Carmen)
Family Studio Suite | Terrace/patio - Grand Mayan (Playa del Carmen)
Terrace/patio - Grand Mayan (Playa del Carmen)
Close to Cirque du Soleil Boutique at Vidanta Riviera Maya, Grand Mayan provides 3 coffee shops/cafes, dry cleaning/laundry services, and 4 bars. Indulge in a deep-tissue massage at Brio, the onsite spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Yoga classes are offered at the 24-hour health club; the property also has a hot tub. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Room options

View all photos for Family Studio Suite

Family Studio Suite | Terrace/patio

Family Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

About the neighborhood

Playa del Carmen is home to Grand Mayan. Travelers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Puerto Morelos Beach. Looking to enjoy an event or a game while in town? See what's happening at El Rey Polo Country Club or Mario Villanueva Madrid. Visit our Playa del Carmen travel guide
Map
C. Federal Cancun Playa del Carmen Km.52, Playa del Carmen, QROO, 77710

What's nearby

  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    12 min drive - 4.0 miles
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    40 min drive - 21.7 miles
  • Nicklaus Design Golf Course
    16 min walk - 0.9 miles
  • Playa Paraiso Golf Course
    19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    5 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    36 min drive

Restaurants

  • Beach Bar
    21 min drive
  • El Pajarito
    15 min drive
  • Snake Bar At Iberostar Maya
    14 min drive
  • Heaven Bar
    11 min drive
  • Don Miquel
    11 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Private plunge pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • Private plunge pool

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Mayan have a pool?

Yes, this property has 4 outdoor pools.

Is Grand Mayan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grand Mayan?

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mayan?

Check-out is at 10:00 AM.

Where is Grand Mayan located?

Situated in Playa del Carmen, this spa hotel is within 2 mi (3 km) of Nicklaus Design Golf Course, Playa Paraiso Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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