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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

4.5 star property
Luxury aparthotel on the beach, with 2 outdoor pools

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OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools
OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout drapes
OCEANFRONT SWIM UP SUITE | Beach/ocean view
OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Pool
  • Room service
  • Outdoor Space

Room options

Available filters for rooms
Showing 6 of 6 rooms

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OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SUITE

Highlights

Patio
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
Hydromassage showerhead
  • Sea view
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
  • Sea view
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT POOL SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Separate bedroom
Day bed
  • Sea view
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Standard With Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 2.9 miles
  • Playa Paraiso Golf Course - 6 min drive - 3.1 miles
  • Paradise Beach - 9 min drive - 4.0 miles
  • Maroma Beach - 14 min drive - 6.2 miles
  • Puerto Morelos Town Square - 17 min drive - 9.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted tub and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Dining

  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • Free stocked minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Banquet hall
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball.

Where is Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of Playa Paraiso Golf Course, Nicklaus Design Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Maroma Beach and Paradise Beach are also within 6 mi (10 km).

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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 98 reviews
Rating 8 - Good. 14 out of 98 reviews
Rating 6 - Okay. 15 out of 98 reviews
Rating 4 - Poor. 11 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Padmini

Liked: Property conditions & facilities, communication
Property was nice and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abner

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, communication
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities, communication
I really liked the more inclusive package and the Butler’s were amazing
Stayed 6 nights in Apr 2025

8/10 Good

Kelly R

Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Stayed 5 nights in Mar 2025

4/10 Poor

Talia

Disliked: Cleanliness, property conditions & facilities, communication
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Stayed 5 nights in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Stayed 9 nights in Jan 2025

10/10 Excellent

Mohamed Yahia

Liked: Cleanliness, property conditions & facilities
This resort was beautiful and a great place for children and their families to enjoy
Stayed 4 nights in Nov 2024

2/10 Terrible

dhiren

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Very poor help desk service and some staff at concierge were really rude .
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect and the 'more inclusive option' was a great value.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Stayed 7 nights in Jan 2025

10/10 Excellent

Elia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back
Stayed 4 nights in Mar 2025

2/10 Terrible

Dalissa

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible experience terrible food terrible treatment
Stayed 3 nights in Jan 2025

8/10 Good

Sang I

Liked: Cleanliness, property conditions & facilities, communication
Nick and maroma beach was good
Stayed 2 nights in Dec 2024

6/10 Okay

Talal

Liked: Communication
It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonah

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and jolly which is a great way to greet people
Stayed 3 nights in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time and everything was very well organized and everyone was helpful and pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca Barcellos

Liked: Cleanliness, property conditions & facilities, communication
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Stayed 4 nights in Aug 2024

8/10 Good

Minji

Liked: Cleanliness, amenities, property conditions & facilities, communication
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Stayed 4 nights in Jul 2024

4/10 Poor

AIMEE

Disliked: Property conditions & facilities, communication
Poor management of checking in guests, communication on the site
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
Stayed 7 nights in Jan 2025

2/10 Terrible

Damaris

Disliked: Amenities, property conditions & facilities, communication
If you are thinking of going on vacation to this hotel, don't really do it, you don't want to ruin your vacation, bad food, they waste your time on pure stupidity, for everything you have to book, there are not even people and they ask you to reserve even to eat or you don't eat, the travel agency is terrible, they offer you trips and they put them in such a way that you can't reach them, they don't explain well how to book until you go and you already lost the day and didn't get any tour, the most horrible hotel in Honestly, I complained and they said they couldn't do anything, they blamed each other and there was no one to complain to.
Stayed 3 nights in Feb 2025

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Stayed 5 nights in Jul 2024