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Encantada Condo

Property class: 2

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Photo gallery for Encantada Condo

Exterior - Encantada Condo (Playa del Carmen)
Interior entrance - Encantada Condo (Playa del Carmen)
Basic Suite, Balcony - Encantada Condo (Playa del Carmen)
Exterior - Encantada Condo (Playa del Carmen)
Basic Double Room | Private kitchenette - Encantada Condo (Playa del Carmen)
Close to Playa del Carmen Main Beach and Quinta Avenida, Encantada Condo provides amenities like a rooftop terrace. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, WiFi (free)

Basic Double Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estandar Triple Sin Balcón

Estandar Triple Sin Balcón | In-room safe, desk, laptop workspace, WiFi (free)

Estandar Triple Sin Balcón

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Suite, Balcony

Basic Suite, Balcony | In-room safe, desk, laptop workspace, WiFi (free)

Basic Suite, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estandar Cuádruple

Two single beds with white linens, a dark blanket on the left bed, and a remote control on the right bed.

Estandar Cuádruple

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near the beach, Encantada Condo is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 50, Mza. 279 Lote 9, Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.3 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.5 miles
  • A historic building with a large dome and a bell tower.
    Guadalupe Church
    11 min walk - 0.6 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    13 min walk - 0.7 miles
  • Punta Esmeralda Beach
    8 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Club de la Cerveza
    6 min walk
  • San Lucho Mezcaleria
    3 min walk
  • Mariskinky
    6 min walk
  • La Vagabunda
    8 min walk
  • Ah Cacao Chocolate Café
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 29 2022 to September 28 2024 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does Encantada Condo have a pool?

Yes, this property has 3 outdoor pools.

Is Encantada Condo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Encantada Condo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Encantada Condo?

Check-out is at noon.

Where is Encantada Condo located?

Located in Luis Donaldo Colosio, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Coco Beach and Playa Avenida Colosio are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Encantada Condo Reviews

7.4

Good

8.0

Cleanliness

7.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 19 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

Reviews

Verified review

6/10 Okay

Ana Luisa

Mas u menos

Está limpio pero no parece hotel por fuera y batallé mucho para llegar y encontrarlo. No me quede a dormir solo lo utilicé para dejar maletas un rato y bañarnos
Stayed 1 night in Jul 2021
Verified review

8/10 Good

JOSE OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descansar

Muy Agusto, excelente ubicación
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Reserve en el condo encantada y nos pusieron en otro y el que nos toco la alberca no es como las fotos.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico y personal amable, cerca de la playa y la 5ta avenida
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LAs habitaciones están excelentes, el edificio muy limpio, el personal muy amable, pero lo unico que les falta es poner un desayuno con mas opciones, solamente nos dieron pan y café, pero fuera de eso super recomendable el hotel
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien muy buen servicio y la limpieza de lugar
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Carlos

Liked: Staff & service
No hubo estacionamiento, las puertas flojas, de resto todo muy bien
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my fourth booking at this hotel. I love the location which is in a quiet area of Playa del Carmen. It’s walking distance to the beach and close to many good restaurants. The staff is always very nice.
Stayed 5 nights in May 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me gusto el trato del personal y las habitaciones son desastrosas, ruidosas, se inundan cuando llueve, faltan control remoto de la tele, se olvidan de colocar toallas y jabines
Stayed 7 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are actually 3 buildings here and they are managed by one desk on Calle 50. La Playa endtry to check in/out for all three at the same place on 50th and 3 different signs over one door, same staff. Many people here buy units like this as investments and pay to have them managed. That appears to be here too. Some units have kitchens, some dont. I think all have mini fridge. Check is is 15:00 hours or later and out by 12:00. They will hold a bag for you if your early. The pools appear to be cleaned daily The one in the Perlas building has no steps or stairs, so a young or older person might have trouble in and out of the pool there. You can use the pool at the other building though. The one at La Playa has stairs. The Perlas pool has the view as you have to climb up there. The room number was all pre-selected. Breakfast is by coupon they give you at check in. It is a cup of coffee, a glass of orange juice and 2 pieces of dry toast and a slice sweet bread that might vary day by day. So tables turn quickly. Served by the Playa building pool. The Perlas building has no elevator and if you travel heavy be warned about this! It could be a struggle for some. That is 10 sections of stairs to get to the top if your on the top. 2 per floor. Prices seem to vary by occupancy/season.You can find restaurants starting 1/2 block up 50th and then a left 1 block.
Stayed 3 nights in Jan 2019
Verified review

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había hormigas en la habitación, la suite está en un cuarto piso sin elevador y no hay nadie que te ayude a subir tu equipaje
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Rene

Liked: Cleanliness, room comfort

Funcional y cómodo

Me parece que es un hotel Sencillo que tiene lo Indispensable para pernoctar y estar cómodo .
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel económico y excelente

Excelente atención del personal , limpieza y sobretodo tiene todas las comodidades
Stayed 2 nights in Sep 2018
Verified review

6/10 Okay

bec

Liked: Cleanliness, staff & service, room comfort

Nice hotel close enough to 5th Avenue

I had a nighttime check in and one of the staff I can’t remember her name was so amazing! I was then taken to my room and shown where everything from the pools to where breakfast is served and then got shown around my room. The only thing that can be improved on this part is providing blankets instead of having to walk the 4 flights of stairs back to reception to get some. The room was super clean but a little impractical for a condo. It only had a fridge and a plate. No bowls or anything. One of the doors on my condo was broken and the wifi cut in and out. I don’t think I would stay here again.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort

Süßes Hotel im Zentrum von Playa del Carmen

Tolles, günstiges und zentral gelegenes Hotel in Playa del Carmen. Die Angestellten waren super freundlich und die Zimmer sehr sauber. Um jedes Anliegen was wir hatten, wurde sich direkt gekümmert. Es ist absolut empfehlenswert und ich würde definitiv wieder kommen.
Stayed 14 nights in Apr 2018
Verified review

6/10 Okay

juan carlos

Liked: Cleanliness, staff & service

Podría ser mejor

Todo bien, solo como detállese a mejorar. Internet malo y lento. Los terminados de construcción en general malos. La instalación de TV es mal colocada para su recepción.
Verified review

2/10 Terrible

Maricarmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones en mal estado
Verified review

8/10 Good

Diana del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante agradable el lugar en relación al costo. La limpieza muy buena.
Verified review

6/10 Okay

Mrs. Moreno

Cerca de la playa

Cerca de la playa, no es caro así que no esperes lujos, muy accesible y con lugares donde comer y comprar lo indispensable muy cerca sin necesidad de manejar. Todos los días cambio de sábanas y toallas
Stayed 4 nights in Mar 2018
Verified review

10/10 Excellent

angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo perfecto nos gusto mucho

Ya habíamos estado ahí el año pasado es por eso que decidimos repetir y no le hace falta nada.
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice place for the $$ but

Staff great , except for cleaning girl who liberated my nail clipper kit !! Construction noise ( hammering holes n walls ) bit much !! Excellent location away from the noise ( except construction ) but close enough to everything . Pools are another issue because of lack of filtering , run pump once a day for 20 minutes don’t get it clean !! Over all still great place & close enough to everything even the beach
Stayed 9 nights in Feb 2018
Verified review

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved that it was near the famous 5th ave & beach

Reserved this room a couple months in advanced, the room was clean and comfortable, had a kitchen. It's near 5th avenue and the beach. We enjoyed our walks to 5th avenue as it's full of restaurants and entertainment. Going to miss it here!!
Stayed 5 nights in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

hotel barato

El hotel está bien ubicado, hay clubes de playa y muy buenos restaurantes cercanos. El hotel tiene lo básico, las camas no son cómodas, pero para un par de días no está mal. Las albercas están súper bien, aunque hay poco asoleamiento. El servicio malo.
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUENA OPCIÓN

El Condo es bastante coqueto, cuenta con todo lo necesario para pasar tus días/noches cómodamente. El personal en general es muy atento y cordial, los recepcionistas muy lindos y agradables siempre dispuestos a ayudar, puedes adquirir entradas a parques desde la recepción. La verdad para el precios que se paga es muy buena opción para la gente que no busca lujos, no es un resort, por lo cual no esperes algo de un hotel 5 estrellas. Es un Condo bastante bien equipado que sirve para descansar, tomar una ducha, y disfrutar de sus maravillosas albercas, cuentan con 4 y la gran mayoría con una vista impresionante. Lo recomiendo muchísimo.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

johhnny

Liked: Cleanliness, property conditions & facilities
Hotel was good basic clean with pools at top and bottom. Location was perfect cause it was at the end of walking street so we were able to rest during night time. To the beach we where able to acces in five minutes walk. nice place in total
Stayed 3 nights in Dec 2017