City Express Suites by Marriott Playa Del Carmen

3.0 star property
Comfortable hotel near Quinta Avenida

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

City Express Suites by Marriott Playa Del Carmen

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby
Outdoor pool, sun loungers
Exterior
Suite, 2 Double Beds | In-room safe, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Overview of City Express Suites by Marriott Playa Del Carmen

8.6

Excellent

Popular amenities

  • Restaurant
  • Breakfast included
  • Pool
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
  • Popular LocationRolandi's1 min walk
  • Popular LocationCelia Tacos1 min walk
  • Popular LocationXaman Ha Aviary16 min walk
  • Popular LocationCenote Chaak Tun16 min walk

Room options

Suite, 2 Double Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Playa del Carmen

City Express Suites by Marriott Playa Del Carmen is located in Playacar, a neighborhood in Playa del Carmen, and is near theme parks and near the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Don't miss Xel-Há Park.

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive
  • Mamitas Beach - 8 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Starbucks - 8 min walk
  • Rolandi's - 1 min walk
  • Perché No Italian Food - 9 min walk
  • El Gran Taco - 11 min walk
  • Casa Rivieras - 8 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Family-friendly hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, City Express Suites by Marriott Playa Del Carmen provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • An electric car charging station, luggage storage, and barbecue grills
  • Games, a billiards/pool table, and a front-desk safe
  • Guest reviews give good marks for the breakfast
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

This family-friendly Playa del Carmen hotel is located by the ocean, within 3 mi (5 km) of Quinta Avenida, Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 401 reviews" "
Rating 8 - Good. 106 out of 401 reviews" "
Rating 6 - Okay. 41 out of 401 reviews" "
Rating 4 - Poor. 16 out of 401 reviews" "
Rating 2 - Terrible. 18 out of 401 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Frank, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Jun 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jiahong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

4/10 Poor

Aditya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.

6/10 Okay

AURORA

Stayed 1 night in Dec 2022