Overview of City Suites Playa del Carmen

Photo gallery

Guest reviews

4.4 / 5Excellent
194 reviews
Guests rated this property 4.4/5 for cleanliness.


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

AirportPlaya Del Carmen, Quintana Roo (PCM)4 min drive
Popular LocationPlayacar Golf Club7 min drive
Popular LocationYucatek Divers9 min drive
Popular LocationPlaya del Carmen Maritime Terminal12 min drive

Choose dates to view prices

Book online or call:

  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    4.9/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Double Suite Standard

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Full Bed(s)
    More details

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighborhood, City Suites Playa del Carmen is near theme parks and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Mamitas Beach Club and Maroma Beach. Xplor Theme Park and Dolphinaris are also worth visiting.

Popular Location

What's nearby

  • Playacar Golf Club - 7 min drive
  • Yucatek Divers - 9 min drive
  • Nuestra Senora del Carmen Catholic Church - 12 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playa del Carmen Main Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

About this property

City Suites Playa del Carmen

Eco-friendly Playa del Carmen hotel in Playacar, near Quinta Avenida
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a front-desk safe are onsite. All 56 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Guests will also find free WiFi, sofa beds, and sitting areas.
City Suites Playa del Carmen offers 56 air-conditioned accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with queen sofa beds and desks. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends

Things to do

Fitness center
Outdoor pool

Family friendly

Full-sized refrigerator
Outdoor pool
Sofa bed


Front-desk safe

Guest services

24-hour front desk
Luggage storage

Languages spoken


Business services

24-hour business center
1 meeting room


Pool sun loungers


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Smoke-free property

Room amenities


Air conditioning
Blackout drapes/curtains
Queen sofa bed


Free toiletries
Hair dryer


Cable channels
Flat-screen TV

Food and drink

Free bottled water


Iron/ironing board
Separate sitting area



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 1 PM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Carmen Carmen
City Suites Playa del Carmen Hotel
City Express Suites Playa del Carmen
City Suites Playa del Carmen Playa del Carmen
City Suites Playa del Carmen Hotel Playa del Carmen

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big bang for the buck/peso

This hotel worked well with my Medical Vacation to have dental work done with nearby Sani Dental Group who are fantastic. Your room card gets you into the nearby entrance to PlayaCar a large gaited community that is super safe and best way to walk to the beach/ ferry to Cozumel (about a mile walk). Your are also walking distance to a large shopping center. I especially liked that the rooms have a blender and citrus juice squeezer to make your own Margaritas. bring cork screw, sharp kitchen knife, face cloth, dish soap, margarita salt, Contreau (not easily found). there is apartment size refrigerator, microwave two burner range toaster and dishwasher which are really appreciated. Breakfast is more than ok and their coffee machine makes amazingly delicious cafe con leche and you can add an espresso shot! So a good time can be had by all!

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The photos make the property look like its brand new, but it's showing its age in certain areas. The room was nice and clean, but the bed was a bit hard. The shower has low pressure and no hot water in the sink.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Staff & service, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and good value for money ,

Stayed 1 night in Nov 2019