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Castillo de Arena by NAS

Property class: 3

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Photo gallery for Castillo de Arena by NAS

A resort with multiple swimming pools, palm trees, and a view of the ocean. - Castillo de Arena by NAS (Playa del Carmen)
A covered outdoor seating area with wicker furniture, a grill, and a view of the beach and ocean. - Castillo de Arena by NAS (Playa del Carmen)
An aerial view of a hotel with two large swimming pools, surrounded by palm trees and a well-maintained lawn. - Castillo de Arena by NAS (Playa del Carmen)
A beachside lounge with thatched umbrellas, lounge chairs, and a view of the ocean. - Castillo de Arena by NAS (Playa del Carmen)
A spacious living room with a large window offering a view of a tropical landscape, a leather sofa, and a glass coffee table with remote controls. - Castillo de Arena by NAS (Playa del Carmen)
Located close to Playa del Carmen Main Beach and Quinta Avenida, Castillo de Arena by NAS provides an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

About the neighborhood

Located on the beach, Castillo de Arena by NAS is in Zazil-ha, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With scuba diving, snorkeling, and fishing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
Map
Elements Av. CTM, entre Gaviotas y Albatros, Zacil Há, Playa del Carmen, QROO, 77710

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    1 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    13 min walk - 0.7 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    18 min walk - 1.0 mile
  • Coco Beach
    2 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Club de la Cerveza
    9 min walk
  • San Lucho Mezcaleria
    6 min walk
  • Mariskinky
    9 min walk
  • La Vagabunda
    5 min walk
  • Ah Cacao Chocolate Café
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Dryer
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per week

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.0 per stay
  • Cleaning fee: USD 48 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-005-002183/2026

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Castillo de Arena by NAS have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Castillo de Arena by NAS pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Castillo de Arena by NAS?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Castillo de Arena by NAS?

Check-out is at 11 AM.

Does Castillo de Arena by NAS provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castillo de Arena by NAS located?

Nestled on the beach, this Zazil-ha hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.6 mi (1 km) away.

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Reviews

8.6

Excellent