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Casa Palmare Hotel Apart

2.5 star property

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View from property - Casa Palmare Hotel Apart (Playa del Carmen)
In-room safe, iron/ironing board, free WiFi, bed sheets - Casa Palmare Hotel Apart (Playa del Carmen)
Flat-screen TV - Casa Palmare Hotel Apart (Playa del Carmen)
Executive lounge - Casa Palmare Hotel Apart (Playa del Carmen)
Flat-screen TV - Casa Palmare Hotel Apart (Playa del Carmen)
Travelers soak up the sun at Casa Palmare Hotel Apart, a beachfront property near Playa del Carmen's Maritime Terminal and Main Beach. Perfect for scuba diving enthusiasts and golfers with an adjacent course. Amenities: WiFi, dry cleaning, and a restaurant with BBQ grills.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Balcony

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located on the beach, Casa Palmare Hotel Apart is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
Calle 10 Norte esq AV Juarez, Playa del Carmen, QROO, 77713

What's nearby

  • Quinta Avenida
    Quinta Avenida
    2 min walk - 0.1 miles
  • Founders Park
    Founders Park
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    3 min walk - 0.2 miles
  • Playacar Beach
    Playacar Beach
    5 min walk - 0.3 miles
  • Paseo del Carmen
    2 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • Carl’s jr Playa
    3 min walk
  • McDonald's
    2 min walk
  • Starbucks
    3 min walk
  • La Frontera Restaurant Bar
    3 min walk
  • Fat Tuesday
    3 min walk

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Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Connected to a shopping center
  • In the city center
  • Near the airport
  • Near the ocean
  • Next to a golf course

Things to do

  • Scuba diving
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 units
  • 2 floors
  • Built in 1980
  • Garden

Policies

Check-in

Check-in time starts at 7:00 AM
Minimum check-in age: 12

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per person (one-way)
  • Airport shuttle fee per child: USD 100.00 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires 50% of the cost of stay at the time of booking, and the remaining 50% 30 days prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Frequently asked questions

Does Casa Palmare Hotel Apart have a pool?

Yes, this property has an outdoor pool.

Is Casa Palmare Hotel Apart pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Casa Palmare Hotel Apart?

Check-in begins at 7:00 AM.

What time is check-out at Casa Palmare Hotel Apart?

Check-out is at 2:00 PM.

Does Casa Palmare Hotel Apart provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 80 per person applies.

Where is Casa Palmare Hotel Apart located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Founders Park, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Playacar Beach are also within 5 minutes.

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Reviews

Casa Palmare Hotel Apart Reviews

4.8

4.2

Cleanliness

5.4

Location

4.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 6 out of 15 reviews

Reviews

Verified

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice place but broken fridge

It was a nice place, except the refrigerator didn't work. Management lives off-site, so there was no one we could ask to fix the refrigerator. We had to do without one during our entire stay.
Verified

2/10 Terrible

satu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tosi huono hotelli

Huoneisto sotkuinen, "ikkunat" rikki, likaiset lakanat sekä pyyhkeet. Henkilökunta todella törkeitä. Piha-alueen portit auki päivisin, joten ei turvallinen oloinen paikka. Olimme varanneet 21 päiväksi, vaihdoimme 2 yön jälkeen toiseen paikkaan. Hotelli ei vastaa puheluihin eikä sähköpostiin. Iltaisin kova musiikin soitto. En suosittele Kenellekään!
Verified

2/10 Terrible

ebt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A DÉCONSEILLER FORMELLEMENT

Pas de draps Pas de serviettes de toilette. Pas d'eau chaude (...même tiède) Douche inutilisable. Poubelles de l'appartement non vidées (nous y avons trouvé une serviette hygiénique des occupants précédents.....). Aucune communication possible avec un responsable de l’hôtel. Bref...nous avons dû retrouver un autre hôtel dans la ville de Playa Del Carmen à 20H00 le soir donc grosse galère et tarif exorbitant alors que nous avions réglé le séjour par avance à l'agence.
Verified

6/10 Okay

ISAURA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

justo por el precio

ventajas : buena ubicacion, estacionamiento enrejado, esta amplio . tiene bano y medio contras: solo tiene aire una recamara , el resto tiene ventiladores, como esta amplio pues no enfria el resto. no tiene TV, me bane con agua fria, ya que no teniamos gas y como el horario en recepcion es limitado pues vali! ya que me bane a las 11 pm y a las 8 am y en ambos ni como pedir el cilindro ... considero que deberian cuidar este punto,la presona de recepcion es un chico amable.
Verified

8/10 Good

JAVIER ENRIQUE

Liked: Staff & service, property conditions & facilities, room comfort

Buen espacio

Muy buen espacio, centrico a modico precio
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala atención

Nunca hubo una atención, el cuarto sucio e inseguro, pésimo
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yo si regreso

Me encanto el hotel el cuarto es amplio y como, las personas que lo atiendes son muy amables
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

La recepcionista no estuvo al tanto de la reservación y me cambiaron de hotel posteriormente al que me movilizaron no tenía buen servicio
Verified

4/10 Poor

ILR

Disliked: Cleanliness, property conditions & facilities

Buen precio

Falta limpieza, mantenimiento, no había agua caliente.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable si buscas comodidad

Excelente hotel muy limpio y las habitaciones en buen estado nuevas y bonitas recomendable
Verified

6/10 Okay

Elena

departamento en Playa del Carmen

Departamento agradable de dos cuartos con cama matrimonial cada uno con ventilador y en uno de ellos con aire acondicionado, medio baño, y un baño completo; pequeña sala, cocina equipada con cafetera, tostador, estufa y refrigerador. Tiene un cuarto pequeño con un lavadero. cerca de supermercados, tiendas de conveniencia, restaurantes, farmacias, bancos, a 8 cuadras esta la playa, terminal marítima (para ir a Cozumel) y terminal de autobuses del ADO, ( para ir al aeropuerto, xcaret, xelxa, Tulum, etc.) mc donals a 2 cuadras. El departamento es agradable, y aun un excelente precio. Lo malo, es que la limpieza del cuarto nunca la hicieron (estuve 4 noches), el encargado de la recepción, solo lo vimos a la llegada (que fue aproximadamente a las 12:00 pm), porque parece ser que solo esta de 11 am a 7 pm, PIDIO PAGO EN EFECTIVO, aunque tiene terminal para pago con tarjeta, mencionaba que no servian. el teléfono que aparece en mi reservación, nunca contesta. El dia que quería hacer mi check out no había nadie en la recepción (eran las 9:00 am) y como comento el teléfono no me contestaba, asi que meti las llaves por debajo de la puerta de recepción. segui intentando comunicarme al teléfono y a eso de las 11:30 amcontesto "matias" y a el le di las indicaciones de donde deje las llaves.
Verified

2/10 Terrible

angel emiliano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradable

Pésimo servicio los dueños alcolizados Jamás volvería a ese hotel
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Limpieza en la habitación cada 5 dias, un desastre. Fiestas de empleados por la noche. No fue buena estancia.
Verified

2/10 Terrible

Acero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asqueroso, de verdad, subiré fotos a redes sociale

Horrible
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Pésimo de hecho todavía estoy esperando su me envíen mis facturas de hospedaje