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Coco Azul Hotel Boutique

Property class: 2

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Photo gallery for Coco Azul Hotel Boutique

A swimming pool with blue tiled flooring, surrounded by buildings and a clear sky. - Coco Azul Hotel Boutique (Playa del Carmen)
A hotel room with two beds, a ceiling fan, wall art, a small table with a lamp, and a marble floor. - Coco Azul Hotel Boutique (Playa del Carmen)
A corridor with wicker chairs, a wooden bench, and potted plants. - Coco Azul Hotel Boutique (Playa del Carmen)
An outdoor patio area with round tables and chairs, surrounded by large umbrellas. - Coco Azul Hotel Boutique (Playa del Carmen)
A spacious indoor area with a high ceiling, wicker furniture, and potted plants. - Coco Azul Hotel Boutique (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, Coco Azul Hotel Boutique provides a beach bar, shopping on site, and a health club. Indulge in a massage at spa, the onsite spa. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Garden View

A hotel room with a bed, a ceiling fan, a potted plant, and a wall-mounted light fixture.

Deluxe Suite, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a potted plant.

Junior Suite, 1 King Bed with Sofa bed, Garden View

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Garden View

A hotel room with two beds, a ceiling fan, wall-mounted abstract art, and a window with blinds.

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Located near the beach, Coco Azul Hotel Boutique is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    6 min walk - 0.4 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    9 min walk - 0.5 miles
  • Central Square
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    53 min drive

Restaurants

  • Cervecería Chapultepec
    1 min walk
  • Mi Jardin Secreto
    1 min walk
  • Starbucks
    1 min walk
  • Fah Restaurant Bar
    1 min walk
  • Mercado 174
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A beach bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Coco Azul Hotel Boutique have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:30 PM.

Is Coco Azul Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Coco Azul Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Coco Azul Hotel Boutique?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Coco Azul Hotel Boutique located?

Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 10 minutes.

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Reviews

Coco Azul Hotel Boutique Reviews

7.4

Good

7.4

Cleanliness

6.8

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 89 out of 227 reviews
Rating 8 - Good. 49 out of 227 reviews
Rating 6 - Okay. 33 out of 227 reviews
Rating 4 - Poor. 25 out of 227 reviews
Rating 2 - Terrible. 31 out of 227 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
is noisy street, I could not sleep well there is music until 3am or 4am very loud. Very friendly staff.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

The room was clean, staff was good. It was a little noisy being that fah was really close.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Parking was not necessary for me. Shops conveniently outside the location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that’s all. walls and bathroom dirty, reception during the night Martin charge us $200 pesos for a old white towel that he said it was stained with hair dye, toilet paper very restricted and we were 2 people in the room, they have shows during the night in the 4th floor until 12am with very loud music, didn’t know about it and couldn’t not sleep until show ends, not happy with all this I will never stay at this place 👎
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property is well located on 5th avenue
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Unit was just OK. AC worked fine. We were there for 6 days and the room was cleaned once and only because we requested it. Staff was friendly. As it is located on 5th Ave in Playa Del carmen, location is ideal for a variety of activities, restaurants, beach, ferries to Cozumel. Very noisy in the evening until approx 2 AM.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very quiet despite being right in front of a bar, the rooms from the third floor don’t have numbers so that it was a little difficult to find our room, we kinda had to guess based on the rooms at the bottom, but overall a good property.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very plain - but the price was right - and the location was perfect. Internet didn't work. A/C was great. No reading lamps next to the bed. Bed was very comfortable - and clean. Staff had no English - I was just happy to be in PDC. Right on 5th Ave.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

employee took airpods

great value and location. my only complaint is i left my airpods in the room along with a charging block and cord. since im able to track my airpods, when i couldn’t find them a couple of hours after leaving the hotel i found out that they are in a neighborhood in Cancun. obviously an employee grabbed them and took them home rather than waiting to see if they were reported missing.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This property has no parking
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is more like a motel, it’s dirty, and the staff is rude.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location of the property.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant boutique hotel. Loved the that
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Area.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, wifi was great, hot water and great water pressure.Rooftop area was nice and relaxing. One of may favourite hotels in playa and we have been to 7 of them. Not a bunch of rules and they never bug you so you can just relax and enjoy your stay. Staff was very pleasant to us,
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities
L
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready , but there was nothing in the bathroom at all no supplies
Stayed 1 night in Apr 2026