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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near El CamaleĆ³n Mayakoba Golf Course

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast served
View from room
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Day bed
Hair dryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Ceiling fan
Day bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Partial ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • El CamaleĆ³n Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Tres Rios Ecopark - 8 min drive - 2.0 miles
  • Gran Coyote Golf - 9 min drive - 4.9 miles
  • Maroma Beach - 14 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 15 min drive - 8.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ā€ŖBlack & White - ā€¬1 min walk
  • ā€ŖBeach Bar - ā€¬6 min walk
  • ā€ŖJaal-Ha - ā€¬8 min walk
  • ā€ŖCoco CafĆ© - ā€¬8 min drive
  • ā€ŖBluemoon - ā€¬4 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El CamaleĆ³n Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a poolside bar, a grocery/convenience store, and a terrace. With a white sand beach, sun loungers, and sailing, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub, and indulge in a deep-tissue massage, reflexology, or a body wrap. Be sure to enjoy a meal at any of the 5 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include kayaking, windsurfing, and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and meeting rooms
  • Luggage storage, a porter/bellhop, and tour/ticket assistance
  • Guest reviews give top marks for the dining options and helpful staff
Room features
All 979 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El CamaleĆ³n Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

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BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 285 out of 1162 reviews
Rating 8 - Good. 253 out of 1162 reviews
Rating 6 - Okay. 250 out of 1162 reviews
Rating 4 - Poor. 171 out of 1162 reviews
Rating 2 - Terrible. 203 out of 1162 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bluebay Esmeralda was clean and a excellent place to stay. The pool was very big and we enjoyed our stay overall.
Stayed 4 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, place clean
Stayed 10 nights in Apr 2025

10/10 Excellent

Jody

Amazing
Stayed 7 nights in May 2025

8/10 Good

Milanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff and it was so close to the beach. Although there was a lot pf seaweed on the beach.
Stayed 7 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness
Black and white was always a blast
Stayed 9 nights in May 2025

10/10 Excellent

Jal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well maintained. Good restaurants, important to download the app right at the beginning of vacation to book a la cart. Very helpful staff.Clean beach and swimming pool made our vacation memorable.
Stayed 7 nights in Apr 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful beaches
Stayed 4 nights in Mar 2025

10/10 Excellent

AngĆØle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and the food were perfect. But just the playa was not beautiful.
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
This resort is nice and our experience was fine. The staff was wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service
Love our stay
Stayed 4 nights in Feb 2025

8/10 Good

Jamie raye

Liked: Staff & service
The property itself is dated, but nice. Don't expect 5 star accomodations or top tier hotel looks because it's not that. But, it is clean, peaceful, fun, relaxed and the Staff are all really friendly and hospitable. Go to relax and have a good time. Also, loved the food.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best part of the stay!
Stayed 7 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Super friendly and helpful! Great food selection. Lots of activities for all ages! Overall and amazing vacation
Stayed 6 nights in Mar 2025

8/10 Good

Sandy Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort.
Stayed 7 nights in Jan 2025

8/10 Good

Chad

Sucked
Stayed 7 nights in Apr 2025

10/10 Excellent

Amber Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with plenty of options for entertainment and dining

10/10 Excellent

Stephanie

Beautiful hotel and wonderful staff. The food in the buffet was great quality. Rooms are a little dated but very comfortable and clean
Stayed 10 nights in Feb 2025

2/10 Terrible

Fawn

Disliked: Cleanliness, staff & service, property conditions & facilities
This is got to be the worst place Iā€™ve ever stayed at in my life and I travel 60% of the time. The service was horrible. The food was not edible. The grounds smelled like seaweed and Sargon and manure everywhere you went. The people that worked there were constantly trying to Lie to you to get more money out out of you for anything and everything. It was the biggest scam ever. I would not recommend this place to anybody. In fact, I think it should be condemned and shut down.
Stayed 5 nights in Jun 2025

6/10 Okay

Kerry Lynn

Liked: Staff & service, property conditions & facilities
Loved seeing the Coati's and cats. Staff in restaurant and bars were amazing. I wasn't happy with my first room - they moved me right away.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super awesome! There was really anything to do near the property that was close.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, lots of gardens and wildlife! Room was clean and comfortable, and food options were plentiful. Staff were the best I've ever encountered...made the stay extra special. We are now exploring other Blue Bay resorts around the world to visit next!
Stayed 5 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Blue Bay Grand Esmeralda had multiple options for dining keeping it varied throughout your stay. Drinks were plentiful and varied as well too which made hanging out by the pools, beach, and bars enjoyable. Housekeeping was also prompt and left the room tidy every time you came back from an activity, an excursion outside the resort, or when getting back from breakfast. The resort was also very walkable from your hotel room to the beach, pools, lobby, or the various restaurants. Each day and night different shows, activities, fairs, and parties were hosted. It made every night fun and different when staying at the resort. Overall, I'll definitely be coming back to this resort the next time I'll be going to Playa Del Carmen.
Stayed 7 nights in Apr 2025

8/10 Good

Sean MJ

Liked: Cleanliness, staff & service, amenities
The Esmeralda is a great property. Been going there for about 6 years now. Food options, beach access, pools, quiet, service is incredible. Shows are fun. It's been evident they have updated property with new coffee bar, golf cart bus service, new shows & events. The pool side chair lounger availability is still an issue. People wake at 6am to save loungers. Seems every year they have less available which causes issues amongst the guests. The tennis court if fun but definitely needs repaired.
Stayed 9 nights in Jan 2025

10/10 Excellent

Carrie Ann

Liked: Cleanliness, staff & service
Good place
Stayed 7 nights in Jan 2025

6/10 Okay

Lilybeth

Liked: Cleanliness, staff & service
Expecting more on mexican food. Not much option.
Stayed 7 nights in Mar 2025