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BlueBay Grand Esmeralda All Inclusive

4.0 star property
Guests can relax by the pool or dive into water adventures like sailing and canoeing, then savor delicious meals at one of five on-site restaurants.

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
On the beach, white sand, sun loungers, beach towels - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
Lobby sitting area - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
4 bars/lounges, poolside bar - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
Suite, 1 King Bed, Jetted Tub (Emerald) | Garden - BlueBay Grand Esmeralda All Inclusive (Playa del Carmen)
The white sand beach at BlueBay Grand Esmeralda All Inclusive is perfect for sunbathing. Visitors enjoy drinks at the poolside bar between kayaking or volleyball. The property features five restaurants, spa treatments like massages and reflexology, plus fitness classes at the gym.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Riviera Maya, a neighborhood in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Playa del Carmen travel guide
Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course
    7 min drive - 2.9 miles
  • Tres Rios Ecopark
    9 min drive - 2.4 miles
  • Gran Coyote Golf
    9 min drive - 4.7 miles
  • Playa Paraiso Golf Course
    12 min drive - 7.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    12 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    42 min drive

Restaurants

  • Seafood
    17 min walk
  • Beach Bar
    6 min walk
  • Black & White
    1 min walk
  • Festival
    1 min walk
  • Sport Bar 24/7
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-000898/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BlueBay Grand Esmeralda All Inclusive Reviews

6.8

7.2

Cleanliness

6.8

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 342 out of 1252 reviews
Rating 8 - Good. 261 out of 1252 reviews
Rating 6 - Okay. 283 out of 1252 reviews
Rating 4 - Poor. 174 out of 1252 reviews
Rating 2 - Terrible. 192 out of 1252 reviews

Reviews

Verified

10/10 Excellent

Darcell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my trip. The resort was beautiful. I enjoyed the golf cart rides .. I wish it had a lil more night life there
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful pool, loved everything about this resort
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nahanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly
Stayed 6 nights in Apr 2026
Verified

2/10 Terrible

BERENICE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beach was inaccessible. Wasted my money. Food was yuck
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very good staff. food mediocre.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

KRISTI

Liked: Cleanliness, staff & service, amenities
Our room was dated but clean and the beds were very comfortable. We had lots of hot water and good water pressure. The bars had a good selection and the staff that served drinks around the pool were excellent!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful with several pools and accessible bars by the pool side. Rooms are clean, the washroom just needs some updates and a bit more cleaning. The buffets are amazing but the an la cart menus at the restaurants need a bit of work. Staff very friendly.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rance Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Juan Duran

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are awesome! Rooms are clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beaches, and great staff.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Elliot Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Carla

Disliked: Property conditions & facilities
The building is in poor condition, rooms requires lots of work; shuttle is needed for beach and main pool access (long walk from some buildings); beach was poorly cleaned from seaweed; food was average; drinks/juices were all artificial tasting; pools were clean but as usual seating was limited from people saving spots; shows were really late.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
No ocean view , staff was great , the ocean was very dirty and smelly sea weed everywhere rotting not enough pool chairs had to get up at 4 to get a chair the shuttle from front to back pool areas never really came around a lot of walking food was ok ,weather was good
Stayed 7 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Staff are great and the room was cleaned every day. I would have loved to have gone over everything that was available for us.
Stayed 9 nights in Dec 2025
Verified

4/10 Poor

Jessie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is clean, but very outdated. Housekeeping only cleaned our room once and we were there for 4 days. Staff was very accommodating and nice! Food I would say below average! Comparing to other resorts in the area! But you’re getting what you pay for!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Miguelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort was clean. Only compliant is not enough chairs on the beach or by the pool.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Ryan Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of complaints from other guests about building 6 7 and 8 about mould and mildew in their rooms. When they asked to be switched to different rooms they were charged between $700 to $900. The food at the buffets were subpar, Beach was terrible, booze seemed watered down. I would not recommend staying here. Had much better experiences in Cuba of all places. This resort is rated as a 5 star. 2 star is what I would give. The only positive mention for this resort is the amazing staff!
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Carolina Figueroa

Disliked: Cleanliness, amenities, property conditions & facilities
Room was awful, food was mediocre and the staff pushing you to buy the membership was very uncomfortable. The staff was really nice though.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness
All staff were helpful and courteous
Stayed 12 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carlie Althea

Liked: Staff & service, amenities
Family friendly but also party friendly
Stayed 7 nights in Aug 2025