BlueBay Grand Esmeralda All Inclusive

4.0 star property
Stylish property on the shore with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

BlueBay Grand Esmeralda All Inclusive

Photo gallery for BlueBay Grand Esmeralda All Inclusive

2 outdoor pools, sun loungers
4 bars/lounges, poolside bar
Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Lobby sitting area

Overview of BlueBay Grand Esmeralda All Inclusive

6.6

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Enjoy the neighborhood

Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationFestival1 min walk
  • Popular LocationIl Cuore Di Rossi1 min walk
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive

Room options

Suite, 1 King Bed, Jetted Tub (Emerald)

cleanliness

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Day bed
Blackout drapes/curtains
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Pool Access, Garden View (Emerald)

cleanliness

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Partial Ocean View

cleanliness

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Ocean View

cleanliness

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Garden View

cleanliness

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

BlueBay Grand Esmeralda All Inclusive is located in Riviera Maya, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xplor Theme Park. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale all-inclusive property near El Camaleón Mayakoba Golf Course
Located close to Gran Coyote Golf and Maroma Beach, BlueBay Grand Esmeralda All Inclusive provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body scrub, reflexology, or a manicure/pedicure. Be sure to enjoy a meal at any of the 5 onsite restaurants. The gym offers yoga classes and fitness classes; other things to do include volleyball, rowing/canoeing, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • An outdoor tennis court, concierge services, and beach towels
  • 1 meeting room, tour/ticket assistance, and motorized watercraft on site
Room features
All 979 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, childcare services, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 59 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 59 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is BlueBay Grand Esmeralda All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 59 per stay and a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at BlueBay Grand Esmeralda All Inclusive?

Self parking is free at this property.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at BlueBay Grand Esmeralda All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is BlueBay Grand Esmeralda All Inclusive located?

This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 1021 reviews" "
Rating 8 - Good. 248 out of 1021 reviews" "
Rating 6 - Okay. 207 out of 1021 reviews" "
Rating 4 - Poor. 158 out of 1021 reviews" "
Rating 2 - Terrible. 162 out of 1021 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

stephanie

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was not the wrong place to stay; it was the right price and available for our dates. I thought the staff was amiable. The property itself is older and needs updates. Constrcution was happening at the time of our stay. The sand on the beach was pretty, the water and area for for our resort was not well maintained at all. water was brown from the seaweed that was overtaken in the area. We couldn't even get in. Everyone was by the pool. I have never seen it more competitive to get a seat; I am serious; people were out at 5:00 am, I went at 5:45 am, and people already had chairs. Only buffets for breakfast and lunch, No change in variety from day to day. Every meal except for the one night we ate Italian was lukewarm, including the buffet. There was NO nightlife, really; the shows were done in what appeared to be a run-down bar with painted plywood and chairs set up in front of a stage as if we were in grade school again. I love to bed by 10 pm, and even I thought it was sad that the same music played repeatedly at the pool, there no changes in the entertainment staff getting people involved, and the same games every day. Things were also often late starting or skipped over entirely from when they were on the schedule. The water in our room was also chilly, I asked them to turn it up they did but honestly it was still cool. Definitely, family is friendly! I did not see any playgrounds or designated kids vs. adult pools either. I would give it 3 stars. We still enjoyed.
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Traveled with partner
Liked: Staff & service, amenities
This was our first time, we were in building four which was great and nice and close to the beach and pool. Only issue was the first three days we couldn't get a chair to sit on. People reserve chairs and then they leave so lots of people cannot get comfortable. The food and service was good but the buffet we found confusing at times! People would line up instead of walking around which is usual. But overall a great experience. The lagoon down the way was beautiful and the beach, oceanfront was nice if you walked down the beach past the wharf.
Stayed 8 nights in Mar 2024

6/10 Okay

Albert

Traveled with partner
Liked: Staff & service, amenities
The staff was excellent especially Arianet cuate the concierge. The property is below what we expected and the staff works so hard to fix things that management should focus on . The resort works hard to clear the sea weed that fills the beach not something they can control. There are not enough beach loungers and adding more would be a great improvement. We watched staff do double shifts with always a smile on their face .
Stayed 10 nights in Mar 2024

8/10 Good

Sierra

Traveled with partner
Liked: Staff & service, amenities
No AC in the room, i got charged 100 pesos for “stained” linen. However I wasn’t aware of a stain. The beach is horrible, we walked to the lagoon 3 times for clear water. Sometimes golf carts take forever to come
Stayed 5 nights in Mar 2024

10/10 Excellent

Shaunessi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful Resort! We kind of had low expectations based off of the reviews we had read before going, however that was not the case at all. The food was really good, and had many varieties at the buffet and multiple resturaunts to reserve, the beaches were always clean and very pretty, multiple pools and lots of space to lay out and abosorb the sun, multiple bars alongside the pools, and a 24 hour bar. They always has some sort of show or entertainment and Dj’s on the beach until 1 am. The staff and crew were very welcoming and super understanding and sweet! It was a very fun and i would recommend it to anyone coming to mexico! (Just don’t forget to wear sunscreen, we did however get sun poisoning)
Stayed 7 nights in Mar 2024

8/10 Good

Israel, Mansfield

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff service was great they all work very hard to provide the best service. The bad, the hotel needs maintenance. The ceiling fan was very loose so we’re have to keep it in the low setting. The AC did not really cool the room. I’ve stayed in many hotels in Cancun and I know that is possible to have good AC working and cooling as expected. We did notified the concierge but they told us it would be just “reported” whatever that means. The food was great either the buffet or the a la carte options. If it wasn’t for the room conditions I would probably come back but because of the room conditions I will not be back to this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My boyfriend and I came here for spring break and it was adorable for being college kids. We loved the staff and there were so many things to do to keep us entertained. We noticed that their workers are always cleaning so it does keep it nice. There are 5 restaurant options for dinner so we would suggest to try to reserve those asap. There is also amazing room service that pretty much 24/7 where you can order as much as you want but it cost like $7 for delivery. They have a couple cute shops on the resort. The only thing that was pretty disappointing was the pricing for the Spa since we both really wanted to get massages. Also, we would suggest booking your transportation ahead of time from the airport and on your way back to the airport through the hotel so you don’t get scammed by other businesses trying to upcharge you for transportation. DO NOT AGREE TO SPENDING MORE THAN $30-40 on a one way taxi.
Stayed 3 nights in Mar 2024

6/10 Okay

Zuleima

Liked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Timothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property is very out dated and needs major improvements.
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Firstly, the staff of the resort were all amazing and nice and helpful for whatever your need was. The pools were awesome, and it was clean, including the inside & outside of the buildings. I also feel like they did an appropriate amount of activities for people of all ages, to both engage with them, but also let them relax too if they wanted that. The reason it doesn’t get a higher star rating from me is because while it’s clean, the place was dated, which isn’t bad.. but there were repairs that should be looked after a little better I think. Our room got hot and muggy in the evenings and no amount of messing with the ac temperature would make it turn on, making the nights very uncomfortable to sleep as we kept waking up sweaty. We called and a repair man came to help promptly during the day, but by night it was back to the hot room. The Italian a la carte place was when we went one evening was almost unbearably hot, as there was no ac whatsoever working in the area. Everyone who was there was sweating. On the subject of food, it was good, but not great. Like don’t go there expecting the best food of your life basically. It was good, some things better than others and some days better than others. What I will say though, the Mexican a la carte dining was amazing. That and the Italian are by far the best food there. About the beach, the water was not really clear so not many people that I saw actually went in the water. It’s more of a pool place! Hope that helps!
Stayed 7 nights in Mar 2024