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Beach House Hotel

2.5 star property
Travelers find secure luggage storage and warm hospitality at this beachside hotel, just steps away from the vibrant energy of Quinta Avenida

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Photo gallery for Beach House Hotel

Exterior - Beach House Hotel (Playa del Carmen)
Reception - Beach House Hotel (Playa del Carmen)
Basic Room | Iron/ironing board, free WiFi, bed sheets - Beach House Hotel (Playa del Carmen)
Terrace/patio - Beach House Hotel (Playa del Carmen)
Terrace/patio - Beach House Hotel (Playa del Carmen)
The Beach House Hotel captures Playa del Carmen's relaxed essence. Guests enjoy in-room WiFi and secure luggage storage. Visitors consistently praise the staff for their attentive service, enhancing the laid-back atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

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About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Beach House Hotel is in the entertainment district and near the beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is another place to visit that comes recommended. Visit our Playa del Carmen travel guide
Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    1 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    2 min walk - 0.1 miles
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    2 min walk - 0.1 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    5 min walk - 0.3 miles
  • Central Square
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Aldea Corazón
    3 min walk
  • Calle 12
    1 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    3 min walk
  • Porfirio’s
    2 min walk
  • Sonora Grill PRIME
    2 min walk

About this property

Beach House Hotel

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Beach House Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Beach House Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 42-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

Is Beach House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Beach House Hotel doesn't offer parking.

What time is check-in at Beach House Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Beach House Hotel?

Check-out is at noon.

Where is Beach House Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Beach House Hotel Reviews

7.8

Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 206 out of 498 reviews
Rating 8 - Good. 130 out of 498 reviews
Rating 6 - Okay. 84 out of 498 reviews
Rating 4 - Poor. 38 out of 498 reviews
Rating 2 - Terrible. 40 out of 498 reviews

Reviews

8/10 Good

Jenneca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms and everything works well
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again.
Stayed 1 night in Jan 2026

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk.
Stayed 2 nights in Jan 2026

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Lilian

Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.
Stayed 7 nights in Feb 2024

8/10 Good

Bernard

Liked: Staff & service
Not expensive, quite convenient, and friendly staffs
Stayed 7 nights in Feb 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located, people complain about the noise of the bars but its not that bad. The room was always clean, walking distance of everything.
Stayed 4 nights in Mar 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well-kept facilities, staffed by helpful, pleasant people. Great experience
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We encountered 3 different staff members and they were all very polite, friendly and helpful! This location is awesome, with convenience stores and pharmacies within a couple minutes walk. The coffee shop attached has great coffee & friendly staff as well. The place itself was clean and had the basics necessary for a comfortable stay (i.e A/C, towels, shampoo, soap). The taco place across the street is truly a gem. Would definitely stay here again!
Stayed 4 nights in Dec 2023

10/10 Excellent

ADAN

Liked: Cleanliness, staff & service, room comfort

Does it due

Its perfect if you need to sleep and shower. Some noise from surrounding bars does xome through but i had no issues other than that. Front desk people are very kind and helpful, we enjoyed talking with them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic nice Hotel for stay, staff is friendly and do needful to keep you comfortable. (location has 3-4 night clubs blasting music late night) very noisy. suggest some soundproofing around doors and windows would help customers sleep peacefully.
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful, the room was spacious and clean with a great fan and air con. Location was excellent amd couldn't be more central to the beaches and entertainment, shopping, restaurants and bars. Only slight negative was the noise from the very nearby night club's, so going to bed before 3 was not a good idea if you wanted to sleep unless you have industrial earplugs. Obviously thats not the hotels fault but could be an issue for some.
Stayed 14 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Playa for this price. I’ve stayed at 4 other hotels at similar prices in Playa and each had some major issue, e.g. poor security, no hot water, bad air conditioning, etc… But not here, everything just works as you’d expect it to. Special shout outs to Jorge at the front desk and Manches the cat. They are so wonderful and always looking out for the hotel guests and their safety. It can get a bit loud at night, but I personally didn’t have an issue and you’ll experience noise at any hotel located close to 5th Ave. I will be staying here again!
Stayed 7 nights in Feb 2024

6/10 Okay

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is pretty convenient. I stayed in room 12 thats on the 1st floor, not recommended. Even with earplugs the bass from clubs can be felt like a shake through the walls.I asked to Change to a more far away room, it was not possible. A late check out to 1pm was not possible either. I slept 3 hours. Beds are not beds, they are 100years old.
Stayed 1 night in Mar 2024