Aventura Mexicana

3.5 star property

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June 2024

Aventura Mexicana

Photo gallery for Aventura Mexicana

2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, 1 King Bed, Pool View | Pillowtop beds, in-room safe, blackout drapes, free WiFi
Breakfast served, pool views
Reception

Overview of Aventura Mexicana

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Ave. 10 y Calle 24, Playa Del Carmen, Quintana Roo, 77710
  • Popular LocationTaco Mx1 min walk
  • Popular LocationMu. Burgerhouse1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationQuinta Alegría Shopping Mall2 min walk

Room options

View all photos for Jr Suite Pool/Garden View

Jr Suite Pool/Garden View | Living area | 36-inch LCD TV with satellite channels, TV

Jr Suite Pool/Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Street View

Deluxe Double Street View | Pillowtop beds, in-room safe, blackout drapes, free WiFi

Deluxe Double Street View

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Pillowtop beds, in-room safe, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Delux Double Pool/Garden View

Delux Double Pool/Garden View | Pillowtop beds, in-room safe, blackout drapes, free WiFi

Delux Double Pool/Garden View

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Aventura Mexicana is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Cenote Chaak Tun. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and ziplining.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 8 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • La Vagabunda - 2 min walk
  • Señor Frogs - 2 min walk
  • McCarthy's Irish Pub - Playa del Carmen - 2 min walk
  • Ambasciata d'Italia Ristorante - 2 min walk
  • La Vaca Gaucha - 2 min walk

About this property

Aventura Mexicana

Upscale family-friendly hotel near Xplor Theme Park
Near Playa del Carmen Main Beach and Quinta Avenida, Aventura Mexicana provides free to-go breakfast, a terrace, and a garden. For some rest and relaxation, visit the outdoor treatment areas. The onsite restaurant, Freaky Tiki Bar & Grill, features pool views and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a porter/bellhop, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and beach towels
  • Guest reviews give good marks for the breakfast, beach locale, and helpful staff
Room features
All guestrooms at Aventura Mexicana boast perks such as free international calls and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM–11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Freaky Tiki Bar & Grill

Things to do

  • 2 outdoor pools
  • Children's pool
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,001 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 36-inch LCD TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2682 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an aduls only area and a family area.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool

Property is also known as

Aventura Mexicana
Aventura Mexicana Hotel
Aventura Mexicana Hotel Playa del Carmen
Aventura Mexicana Playa del Carmen
Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
Aventura Mexicana Hotel
Hotel Aventura Mexicana
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Hotel Playa Del Carmen

Frequently asked questions

Does Aventura Mexicana have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Aventura Mexicana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aventura Mexicana?

Self parking is free at this property.

What time is check-in at Aventura Mexicana?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Aventura Mexicana?

Check-out is at 11 AM.

Does Aventura Mexicana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2682 per vehicle applies.

Where is Aventura Mexicana located?

This family-friendly Playa del Carmen hotel is located in a shopping district, within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Mario Villanueva Stadium Madrid are also within 5 minutes.

Aventura Mexicana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 5 nights in Feb 2023

10/10 Excellent

Ioana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 5 days. Since our arrival their yard stole my heart. It is beautiful, like an oasis, quiet and a good place to relax since they have 2 pools on the property. The room was a bit odd to me since the bathroom didn't have a door so it was like an open space, but overall i liked it and i was very impressed by the cleanliness of it and also the towel folding that the housekeeping does. The hotel is very close to 5th ave where you can find a lot of places to eat and also to the beach, only a few minutes away. We did the mistake of renting a car wich i wouldn't really recommend since there are a lot of oxxo and 7 eleven around and just a few parking spots in front of the hotel (we ve been told that if those spots are occupied we have to park on the street where you have to pay wich i assume its the case during season). The staff was very nice and helpful and we had no issues with hot water, wich i read it was a problem with in other hotels. We will definitely stay there again and i highly recommend this place!
Stayed 5 nights in Apr 2023

6/10 Okay

Dianilda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pasamos 10 noches en este hotel, no nos encanto pero tampoco nos desencanto. Desafortunadamente La habitacion que nos dieron no tenia nevera, cosa que no lo esperábamos, tampoco tenia plancha, por suerte un amable empleado nos presto una plancha. en las tardes esta un muchacho muy amable y servicial en el lobby. La piscina no la vi muy limpia y desafortunadamente tampoco vi que la limpiaran. En conclusión no esta mal el hotel para el precio que se paga.

10/10 Excellent

Aleksejs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for 8 nights, our first time traveling to Mexico together. The hotel is beautifully designed with an open layout that has it feel almost like a mini all inclusive resort. Having both a Family and Adult designated pool allowed us to enjoy the water every single day without any noise complaints or overcrowding. The staff was extremely pleasant and super helpful every step of the way. In fact, shortly after arriving and being shown to our room, we noticed the AC unit was no longer working and the temperature of our room began to climb rapidly. When a short inspection yielded no solution, the staff at Aventura happily moved us and our belongings to a new room with an even better view of the pool / outdoor dining area, promptly and free of charge. Turndown/cleaning services were optional each day, while fresh towels for the pool/tanning were easily accessible at the front desk, anytime we needed them! We absolutely loved starting each day with the free continental breakfast, which included delicious orange juice, fresh coffee, two slices of toast with your choice of jam or margarine, as well as a variety plate of super fresh fruit. With how hot and humid Playa Del Carmen gets, this light and healthy breakfast option was perfect to begin the day with. Only complaint was the nightlife noise of 5th Ave (Senior Frogs namely) and the early AM noise of Evolve Fitness across the street. Bring earplugs and you'll be just fine! 10/10 would come back!
Stayed 8 nights in Apr 2023

4/10 Poor

ALI REZA

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
many issues: 1- Breakfast is a JOKE. No egg..No sausage...just fruit and choice of juice or coffee 2 toast breads and small Butter/Jam. 2- old fashion rooms with a very old & rustic safe-box...there was no kind of electronic/modern safe-box. so in case we lost the key we signed a paper to pay for it:) I think my grandpa did same thing when he was on trips in 70s. 3- Hotel claimed breakfast provided by a restaurant next to them...however we booked this hotel since it is saying "Breakfast "included : so the rating should be also for the hotel. 4- very low light room. 5- Internet was very bad and slow. However 6- have a good access to 5th avenue Soriana supermarket. 7- room was spacious.
Stayed 4 nights in Apr 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gracias por todo. Todo el/la personal del hotel es súper amable y dispuesto a ayudar con todo.
Stayed 4 nights in Apr 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to everything but far enough away so as to feel secluded.
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freaky Ticky was the best
Stayed 7 nights in Mar 2023

10/10 Excellent

Zurama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to Quinta avenida. Friendly staff. Convenient location. Felt comfortable to stay at this place. I would stay again in the future
Stayed 4 nights in Mar 2023