See all properties

Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Sundeck
Premium bedding, minibar, in-room safe, desk
Beach Area Suite | Premium bedding, minibar, in-room safe, desk
Lagoon View King | View from room
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area | Flat-screen TV

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
  • 100 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite | Premium bedding, minibar, in-room safe, desk

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King | Premium bedding, minibar, in-room safe, desk

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double | Premium bedding, minibar, in-room safe, desk

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Valentin Imperial Rivera Maya All Inclusive - Adult Only

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.4 out of 10, Exceptional, 1,490 reviews
Valentin Imperial Rivera Maya All Inclusive - Adult Only

About the neighborhood

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El CamaleĆ³n Mayakoba Golf Course - 6 min walk - 0.4 miles
  • Gran Coyote Golf - 3 min drive - 2.2 miles
  • Tres Rios Ecopark - 7 min drive - 3.1 miles
  • Quinta Avenida - 8 min drive - 5.7 miles
  • Maroma Beach - 13 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ā€ŖCafe Antoinette - ā€¬5 min walk
  • ā€ŖLa Copa - ā€¬6 min drive
  • ā€ŖCoco CafĆ© - ā€¬6 min drive
  • ā€ŖLas Brisas Restaurant & Lounge Bar - ā€¬6 min drive
  • ā€ŖLa Laguna - ā€¬4 min drive

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Luxury all-inclusive resort near El CamaleĆ³n Mayakoba Golf Course
Located close to Quinta Avenida and Maroma Beach, Andaz Mayakoba a Concep by Hyatt - All inclusive provides an adjacent golf course, a beach bar, and a terrace. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. The on-site restaurant, Cocina Milagro, offers breakfast, brunch, lunch, dinner, and al fresco dining. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, scuba diving, and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, express check-out, and babysitting (surcharge)
  • Beach umbrellas, ATM/banking services, and tour/ticket assistance
Room features
All 214 rooms feature comforts such as free international calls and premium bedding, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Balconies or patios, childcare services, and electric kettles

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All Ć  la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from March 2 2025 to May 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package

Frequently asked questions

Does Andaz Mayakoba a Concep by Hyatt - All inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Andaz Mayakoba a Concep by Hyatt - All inclusive pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Self parking is free at this property.

What time is check-in at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, the property is all-inclusive. Activities include bicycling.

Where is Andaz Mayakoba a Concep by Hyatt - All inclusive located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from El CamaleĆ³n Mayakoba Golf Course, and within 6 mi (10 km) of Quinta Avenida and Maroma Beach. Paradise Beach and Xcaret Eco Theme Park are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Andaz Mayakoba a Concep by Hyatt - All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 129 out of 165 reviews
Rating 8 - Good. 18 out of 165 reviews
Rating 6 - Okay. 9 out of 165 reviews
Rating 4 - Poor. 6 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Fantastic spot. Really enjoyed our stay.
Stayed 5 nights in Jan 2025

10/10

Beautiful property, excellent food
Stayed 4 nights in Jan 2025

10/10

Wonderful property and the employees were incredible.
Stayed 6 nights in Jan 2025

10/10

We enjoyed staying at this place. Will definitely come back.
Stayed 4 nights in Jan 2025

8/10

The staff was excellent. The property is beautiful and secluded.
Stayed 4 nights in Feb 2025

8/10

This was a great stay at the Andaz as usual! I am very sad that they are closing the hotel for renovations but I canā€™t wait to come back to the new hotel as the location is excellent!
Stayed 5 nights in Feb 2025

10/10

friendly staff and very tasty restaurants
Stayed 3 nights in Dec 2024

10/10

A great place for a healthy, relaxing getaway!
Stayed 6 nights in Dec 2024

10/10

The property was lush, clean, and beautiful. Very well kept. Friendly service, beautiful pools, great beach, and the food was good too. Definitely a great place for a relaxing getaway!
Stayed 5 nights in Jan 2025

10/10

Loved the quiet "vibe". Loved the pools. Loved the lagoon.
Stayed 7 nights in Jan 2025

10/10

Great property highly recommend. Will be back soon.
Stayed 3 nights in Jan 2025

10/10

This property was amazing and the staff went out of the way to make the experience incredible!
Stayed 3 nights in Nov 2024

10/10

We had an amazing time, and the staff went above and beyond to make our experience unforgettable. The on-site restaurants were fantastic, and the property's proximity to other incredible resorts like Banyan Tree and Fairmont was a huge plus. We truly enjoyed our stay and greatly appreciate the exceptional service.
Stayed 6 nights in Dec 2024

10/10

Excelent
Stayed 4 nights in Jan 2025

10/10

Definitely worth the all inclusive package - no seaweed on the beach- super beautiful room- splurge on the beachfront rooms!!
Stayed 5 nights in Nov 2024

10/10

Beautiful property linked to other resorts If we didnā€™t get the inclusive package everything would be way too expensive
Stayed 7 nights in Jan 2025

10/10

Food and service was great. Andres at Casa Amate and Mario at Sotoventa helped make the dinners very special. I had meals that were among the best I have ever had in my life.
Stayed 10 nights in Dec 2024

10/10

šŸ‘
Stayed 4 nights in Oct 2024

10/10

Absolutely an amazing property, very clean and beautiful place. Food options are amazing, Sotavento was simply superb, great seafood. Front desk and hospitality service were so good. Definitely I will return to Andaz Mayakoba on my next visit to Cancun.
Stayed 3 nights in Nov 2024

2/10

The property will be permanently closed in just over a month and it might as well be closed now- it was a 2 star stay
Stayed 1 night in Jan 2025

10/10

Incredible staff, beautiful property and a truly magnificent stay!
Stayed 1 night in Sep 2024

10/10

everything was great and worked out. The beach guys like a lot of tips or they ignore you the rest of the week.
Stayed 5 nights in Feb 2025

10/10

Beautiful and excellent service
Stayed 2 nights in Nov 2024

10/10

Awesome
Stayed 7 nights in Jan 2025

10/10

This is an amazing property extremely peaceful and relaxing. If you are looking for comfort and calmness, this is the place. Food is second to none. There are golf carts to take you everywhere.
Stayed 4 nights in Dec 2024