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Allegro Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

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Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Superior Room | Exterior
Children's activities
Lobby
Premium Room | 1 bedroom, free minibar, in-room safe, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Ocean View

1 bedroom, free minibar, in-room safe, iron/ironing board

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, free minibar, in-room safe, iron/ironing board

Premium Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, iron/ironing board

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.4 miles
  • Quinta Avenida - 4 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪Occidental Allegro - ‬1 min walk
  • ‪Wyndham Pool Bar - ‬8 min walk
  • ‪Don Rafael - ‬5 min walk
  • ‪Miyagi - ‬8 min walk

About this property

Allegro Playacar - All Inclusive

All-inclusive eco-certified property near Playacar Beach
Near Playacar Golf Club, Allegro Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, scuba diving, and snorkeling. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like kayaking, basketball, and ecotours. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Free self parking
  • An outdoor tennis court, express check-out, and express check-in
  • A gift shop, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 286 rooms have comforts such as air conditioning and free stocked minibars, as well as perks like safes and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Allegro Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Allegro Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Allegro Playacar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Allegro Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Allegro Playacar - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, sailing, and more.

Where is Allegro Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 mi (3 km).

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Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! they made the experience amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Nice place to stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cassondra

Liked: Staff & service, amenities, property conditions & facilities
This is the second time we stayed at allegro playacar and it was even better than the first time! This time we brought our kiddos (12 & 15) and they had a blast too! Always something to do. The beach was perfect. The food was amazing! And the staff was extremely friendly and welcoming. We will absolutely be coming back!
Stayed 6 nights in Mar 2025

6/10 Okay

Amanda

.
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 4 nights in Mar 2025

10/10 Excellent

Cesar Bernardo Etanislao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Stayed 8 nights in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i loved our stay, the staff was nice and attentive. The food was amazingggg better than most buffet hotels and they even have a section where they cook it on the grill so its even fresher! I liked how they varied dinner almost every night, lunch was hotdogs and burgers, and they had a pizza snack bar. Breakfast was great loved their chilaquiles. The facilities were nice they had shows at 9:30 every night and sometimes they would play movies before that time :) the hotel was roomy, the onlyy complaint for us would be the AC there is hardly any air flow when its day time it feels warm inside, we had the ceiling fan running 24/7. And the buffet areas are even hotter, the best spot is inside the doors on the side where they host the restaurants, where it is slightly cold, but yup u will be sweating while eating ur food. During dinner time its not so bad since the sun is down tho. And the BEACH is great its right behind the hotel, had nice blue water came during the seaweed season but every 3 days or so they would clean up the shore, but beautiful waters. Also its close to a shopping area when u walk out go left, and a lot of the souvenirs are CHEAP there versus 5th avenue, so definitely go there first to buy ur stuff.
Mexican night, carne al pastor tacos
Ice cream is must after dinner!
Stayed 7 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with an amazing beach. The room they gave us initially smelled terrible but they quickly relocated us to a different room. The buffet for breakfast, lunch, and dinner was very good. If you stay 2 nights or less you don’t get an option for alacarte. However, I shared that we were celebrating our 28th anniversary and they were able to get us a reservation. We would definitely return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Allegro Playacar. The view and beach was stunning. The beach was so clean with beautiful sand and easy access to walk right into the sea. The resort had great food that changed daily with no shortage of options for all preferences. The staff was all very helpful, kind and happy to be there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Nice and quiet! Hardly any children; not a kids resort. Top shelf food and drinks. Clean cold pools! Perfect! Beach was amazing.
Stayed 7 nights in Jan 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very nice. Friendly staff. Out of the ordinary had lots of rain and a roof leaked.
Stayed 4 nights in Jan 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small all-inclusive in Playacar - we liked the size compared to some of the larger AIs we’ve stayed at. Fortunately the buffet dining area was very good for all three meals, because to get a reservation at one of the small restaurants was ridiculous (you have to wait in line the morning you want to dine, they start taking reservations at 9:30 but people queue up starting at 8:30am!). Adriana makes a great custom omelet and we loved having Paolo as our server). Pools were nice & clean. Beach area had plenty of chairs. Rooms were a good size and had good AC in our ground floor unit. Entertainment each night was very good. Overall a very casual resort that we enjoyed!
Stayed 4 nights in Feb 2025

6/10 Okay

Jennifer

Beautiful beach. Did not enjoy all the kids in the swim up bar area. Kids should not be sitting on the bar stools while adults have to stand or go somewhere else. Kids constantly splashing and playing on stair handles. Even after being told not to. Maybe no kids allowed in that pool at all.
Stayed 10 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay there, all the staff are friendly.
Stayed 10 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, it has such a relaxed vibe, no rushing in the morning to get pool or beach chairs, small buffet, but excellent food, stay were pleasant and helpful, stunning beach, we will return
Stayed 7 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it Will be back
Stayed 13 nights in Mar 2024

8/10 Good

Clifton Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and the staff was exceptional and the food options were delicious.
Stayed 4 nights in May 2023

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come back to Allegro when we travel to Playa del Carmen. The staff is always friendly especially Bernardo Bernal and Ricardo in breakfast room. They were very helpful and attentive. The rooms were updated from last time. We love the beach since it’s so close. A recommendation the night shows need to be updated, have more variety.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Nice and quiet hotel with a friendly staff.
Stayed 6 nights in Mar 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Dated operations. You have to stand in line every morning to book dinner at the restaurants. The food was nothing spectacular.
Stayed 8 nights in Oct 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 7 nights in Sep 2024

6/10 Okay

Paula

Disliked: Property conditions & facilities
The property needs a bit of updating and a deep clean. Especially chairs in dining area. Scrub between the squares on the backs of the chairs. Love Alejandro, Ricardo, Humberto. We had large beetles in our room. Very frightening in the night going to the washroom and seeing one of them on the floor. Not as good a visit as 5 yrs ago. Alot of the same staff though and we loved that.
Stayed 12 nights in Dec 2024

6/10 Okay

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great; but not terrible. If you go there expecting sandals, you’re going to be upset. If you have realistic expectations about what you paid, it’s fine. The staff were nice enough. Quick check in and check out. We were in room 1112 which is literally next to the stage. They have extremely loud shows until after 10:30 every night. It you have little ones, you do not want that room. The ac went out the second day. It was hot. There was absolutely no water pressure or hot water. But, good news, the room was so darn hot that the cool water felt fine. The bar opens at 11. Fine but not great when you get to the beach at 0800. There was a huge fight between guests. Not the properties fault but it didn’t make us feel safe. We opted for full day all inclusive excursions to Xel-ha and XCARET. Absolutely worth it and it got us out of there for the entire day each time. There’s games for the kids - except there were no balls to play any of it. No tennis, basketball, soccer, or foosball. Just a few small tweaks and investments and this place could really be exceptional. The beach is beautiful. The pools were clean. The food is decent and the alcohol was cheap.
Stayed 4 nights in Apr 2025