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Allegro Playacar - All Inclusive

3.5 star property
Travelers lounge on pristine beaches at this all-inclusive resort or join guided tours to explore the natural wonders of Mexico's Caribbean coast

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Exterior - Allegro Playacar - All Inclusive (Playa del Carmen)
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Lobby - Allegro Playacar - All Inclusive (Playa del Carmen)
Free daily buffet breakfast - Allegro Playacar - All Inclusive (Playa del Carmen)
Massage - Allegro Playacar - All Inclusive (Playa del Carmen)
Allegro Playacar - All Inclusive offers an eco-certified beachfront experience. Enjoy a breakfast buffet, three pools, or the beach. Perfect for snorkeling and nearby ecotours, with on-site basketball and tennis courts for active travelers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

7.4 out of 10
Good
(88 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Allegro Playacar - All Inclusive is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. With parasailing and fishing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach
    Playacar Beach
    8 min walk - 0.5 miles
  • Quinta Avenida
    Quinta Avenida
    4 min drive - 1.4 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    5 min drive - 1.8 miles
  • Playacar Golf Club
    3 min walk - 0.2 miles
  • Mayan Ruins of Playacar
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Viva Wyndham Maya
    8 min walk
  • Turquesa
    4 min walk
  • Don Rafael
    5 min walk
  • Occidental Allegro
    1 min walk
  • La Barra Artesanal
    3 min walk

About this property

Allegro Playacar - All Inclusive

All-inclusive family-friendly property near Playacar Beach
You can look forward to a free breakfast buffet, an adjacent golf course, and a swim-up bar at Allegro Playacar - All Inclusive. This property is a great place to bask in the sun with a beachfront location, scuba diving, and kayaking. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like snorkeling, ecotours, and basketball. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, along with a swim-up bar
  • Free self parking
  • An outdoor tennis court, express check-out, and express check-in
  • Wedding services, a gift shop, and a reception hall
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 286 rooms have comforts such as air conditioning and free stocked minibars, as well as perks like safes and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Allegro Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Allegro Playacar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Allegro Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Allegro Playacar - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, sailing, and more.

Where is Allegro Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Allegro Playacar - All Inclusive Reviews

7.8

Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the property and beach were beautiful. Close to alot of amenities and to downtown Playa Del Carmen. We had a great vacation and would return again!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Gloria Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good! Pools and beach were nice! Staff were pleasant.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Katherine Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes great swim bar and like bird
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for lower budget resort. i love having our own deck with a hammock outside out room when just want some quiet time
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Located right on the beach of playacar it was great! We did get some sargasm but honestly i walked the beaches and allegro had the cleanest beach. Food was good, entertainment was good, i know we plan on returning
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Daisy

Liked: Property conditions & facilities
The rooms were comfortable.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great few things to do. Missed some entertainment/shows as it was in spanish. Food was good. Close to town so lots of shopping and gift shops. Not much on the resort for shops.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my boyfriend’s first time on vacation and for two people who don’t have kids, we had a great time at a family resort. There was so much to do and the food was amazing. The buffet was perfect every time we went. So many options and the drinks are endless. The AC could have been a bit better. But overall amazing time and would come back again. The staff were amazing with remembering names which was incredible and felt very welcoming.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice week. Enjoyed pool areas. Food was good. Wish we had more information about restaurant reservations. Rooms were clean, had to ask for a wash cloth, they weren’t there when we arrived and not replaced when room was cleaned.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, the pools were well maintained. The buffet had lots of variety!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lorenda

Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Rachel

Disliked: Property conditions & facilities
Very limited food choices and not very good what was there. Liked the drinks. You have to wait in line the mornings that the Italian/mexican/oriental restaurants were open. None of the three were any good. There’s no app to make reservations. No room service. Food was not good. I wouldn’t go so far as to say bad but even compared to the other resorts I’ve stayed in (3 others in the Cancun area) it just wasn’t good
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service
No Ocean view Room service was very good,eventually.we had to change rooms as the room we were in originally 1602 smelled like sewer,and room service wasnt great.We requested a room change ,they moved us to the other side 2203 and was much better,as well as room service. Pool was nice,cool on cooler days as not heated. Beach was kept nice.recreational staff were awesome,especially Renae and Angel.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small and very well kept resort. I appreciated all of the lush greenery and local wildlife that live in it. The beach and pool are great, and there were always enough loungers in the palm trees on the beach. The staff were constantly cleaning and it showed. The food was great as were the staff. My only real complaint is that the room are so very noisy. We shared a thatched roof with 3 other rooms in our bungalow and could hear everything. And our room building 14) was close to the theatre and I swear that the show was louder in my bed than at the actual theatre. As someone that is early to rise and early to bed I hated this.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the A/C worked well, and everything was very clean. The food was good and the buffet was varied enough to keep it interesting. Nice pools and beach. Only downside was the showers didnt get very warm.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025
Verified

8/10 Good

Marcie

Liked: Amenities, property conditions & facilities
Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

Megan Elizabeth

Liked: Cleanliness
We stayed 7 nights and I’ll start out by saying it is convenient to stay at this all inclusive resort. The beach is nice as well. The buffet was pretty bland and boring by the end and making reservations with the restaurants on site is a pain! The included alcoholic drinks are weak af and you definitely gotta tip to even feel tipsy. Our room had an air conditioning leak on at least 2 occasions. The first time the leak soaked everything we had on the counter by the sink. Our friends we went with had a leak on their bed after a rain storm went through. The area is nice and you see a lot of wildlife. I’m not sure it’s worth it in the end though.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! they made the experience amazing.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, it has such a relaxed vibe, no rushing in the morning to get pool or beach chairs, small buffet, but excellent food, stay were pleasant and helpful, stunning beach, we will return
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Cesar Bernardo Etanislao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Stayed 8 nights in Dec 2024