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Allegro Playacar - All Inclusive

Property class: 3.5

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Photo gallery for Allegro Playacar - All Inclusive

A resort with a central swimming pool, palm trees, and a beach view. - Allegro Playacar - All Inclusive (Playa del Carmen)
Property video
A balcony with a view of a beach and palm trees. - Allegro Playacar - All Inclusive (Playa del Carmen)
A buffet setup with multiple serving stations, a high ceiling with exposed beams, and a patterned wall design. - Allegro Playacar - All Inclusive (Playa del Carmen)
A resort with beachfront accommodations, a swimming pool, and a beach. - Allegro Playacar - All Inclusive (Playa del Carmen)
Near Playacar Golf Club and Playacar Beach, Allegro Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like snorkeling, basketball, and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a terrace.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Ocean View

A hotel room with a bed, a desk with a lamp, a television, and a balcony with chairs.

Family Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

A hotel room with two beds, a ceiling fan, a TV, and a balcony with chairs.

Superior Room

7.4 out of 10
Good
(110 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

A hotel room with a bed, a desk with a telephone, a television, a ceiling fan, and a view of the outdoors.

Premium Room

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Allegro Playacar - All Inclusive is next to a golf course and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Madrid. With parasailing and fishing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    8 min walk - 0.5 miles
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    5 min drive - 1.4 miles
  • Playacar Golf Club
    3 min walk - 0.2 miles
  • Mayan Ruins of Playacar
    8 min walk - 0.5 miles
  • Xaman Ha Aviary
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • Viva Wyndham Maya
    8 min walk
  • rosa roja
    7 min walk
  • Turquesa
    4 min walk
  • Hotel Riu Palace Riviera Maya
    3 min walk
  • Occidental Allegro
    1 min walk

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Property amenities

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Allegro Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Allegro Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Allegro Playacar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Allegro Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Allegro Playacar - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, sailing, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Allegro Playacar - All Inclusive Reviews

7.8

Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
You get what you pay for. Decent budget all inclusive to stay for a couple of days. Food was not good at all but drinks flowed and we rested well
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always a variety of food to choose from for all the meals
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing resort everything was great!
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a little dated, but well manicured. The rooms are not sound proof, but clean. Found the buffet to be much of the same food, repeated often, with the “bookable” restaraunts to be in a side room of the buffet. Beautiful beach, with a lovely pool area. Staff was super friendly.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allegro was an amazing place to stay. Food and accommodations were excellent and the staff was always accommodating.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning.Good service, attentive staff. Wonderful hotel and beach. I recommend it.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED it! The grounds were beautiful. The staff was very friendly and helpful. The room was gorgeous. Highly recommend!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people and the food and hosts/service was great. Will be back soon!
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Awesome food variation
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Good food
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we LOVE IT. The staff is amazing and the customer service is top notch. They make sure you always have a drink in your hand, even in the pool! We absolutely love staying here.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
No hot water. Broken windows in bathroom. Didn't get fix. Actual location of room i absolutely loved. Ocean view walk oit and strait to beach.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the property and beach were beautiful. Close to alot of amenities and to downtown Playa Del Carmen. We had a great vacation and would return again!
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Our overall stay was OK. The pool area is really nice and the buffet was ok. We were under the impression that there were several restaurants open each night but in reality it's the buffet and 1 restaurant. You have to wait in line at 930 am to make a reservation at the restaurant and they have very limited seating. We were only able to get a reservation 1 day. The ocean water was really mossy and each morning our bathroom smelled of sewage to the point where I wanted to vomit. Staff was friendly, entertainment was good, but there are definitely some areas where there could be improvement.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good! Pools and beach were nice! Staff were pleasant.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes great swim bar and like bird
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very well kept and clean. Our room was only a few steps away from the back pool. It was great to ha e air conditioning. The room was clean. The only thing I can say that could have been better was the water temperature of the shower. It was tepid. Never had warm water the whole time. There was a decent variety of food. We found the meals and desserts good. The wait staff was amazing. Very friendly and easy to get along with. Some even joked with us. Ricardo Rivera was a big help when we needed to register for the ala carte meals and anytime we had other questions. We didn't use the tennis court or basketball court but they were always in use. We used the spa. It was good. The only improvement for the spa would be to have a wider selection of nail polish colors. There is giant chess and nightly entertainment. Plenty of beach chairs on the beach. The sea was amazing and warm. Out of 11 days, we only had one that the sargassum was on the beach. The pools were very clean and water was amazing. I personally would go back again.
Stayed 11 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean and maintained. Staff could definitely be friendlier. Food was not the greatest, compared to other resorts, not many options. Entertainment could use a boost .
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
The rooms were comfortable.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for lower budget resort. i love having our own deck with a hammock outside out room when just want some quiet time
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Located right on the beach of playacar it was great! We did get some sargasm but honestly i walked the beaches and allegro had the cleanest beach. Food was good, entertainment was good, i know we plan on returning
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, the pools were well maintained. The buffet had lots of variety!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent five wonderful days at this hotel. We wished we had stayed longer. Everything was perfect— the upkeep of the common areas, the rooms, the restaurants, the pools... everything was perfect! And what a pleasure the all-inclusive option was; we always managed to find something we enjoyed eating! Unfortunately, long lines for restaurant reservations meant we only managed to dine there once—though the meal was excellent. The staff are LOVELY, smiling, and very helpful. The entertainment is top-notch. Just a few minutes' walk across from the hotel, there is a small shopping center with a Starbucks and a bar/restaurant—perfect for picking up a few souvenirs! I returned home today, and I’m writing this with tears in my eyes as I look back on my stay. For all of this, I thank Allegro Playacar!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025