See all properties

AHAU Apartments

Property class: 2

Choose dates to view prices

Photo gallery for AHAU Apartments

A compact kitchen with a refrigerator, sink, and bar stools. - AHAU Apartments (Playa del Carmen)
A hotel room with a bed, a desk, and a kitchenette. - AHAU Apartments (Playa del Carmen)
A bathroom with a marble vanity and a shelf containing a bottle of shampoo and a bottle of lotion. - AHAU Apartments (Playa del Carmen)
A modern bathroom with a white marble shower, a toilet, and a sink. - AHAU Apartments (Playa del Carmen)
A modern kitchen with wooden cabinets, a stainless steel sink, a black microwave, and a window with blinds. - AHAU Apartments (Playa del Carmen)
Close to Mamitas Beach and Playa del Carmen Main Beach, AHAU Apartments has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite

A hotel room with a bed, a desk with a chair, a refrigerator, a television, and a ceiling fan.

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

A compact living space with a bed, a sofa, a dining area, and a kitchen.

Deluxe Apartment

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Gonzalo Guerrero, a neighborhood in Playa del Carmen, is home to AHAU Apartments. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Avenida 20, entre calle 34 y 38, Playa del Carmen, QROO, 77728

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    6 min walk - 0.4 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    10 min walk - 0.6 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    11 min walk - 0.6 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 0.6 miles
  • Mario Villanueva Madrid
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    45 min drive

Restaurants

  • Los Chachalacos
    3 min walk
  • Chiltepin Marisquillos
    1 min walk
  • Fuego Santo
    4 min walk
  • El Fogon del May
    4 min walk
  • Nook Restaurant
    4 min walk

Similar properties

Rooftop terrace
Sofía by Bunik
Gonzalo Guerrero
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 2,148 reviews
Sofía by Bunik
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Rice cooker

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is AHAU Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at AHAU Apartments?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at AHAU Apartments?

Check-out is at noon.

Where is AHAU Apartments located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Mario Villanueva Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

AHAU Apartments Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

Verified review

10/10 Excellent

Mark Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk to everything from the beach, laundry, stores… and more. Quite area.
Stayed 14 nights in May 2026
Verified review

6/10 Okay

Leini

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Initially, the room was clean when we got there, but there was a roach in the closet. It got into my night-change clothes. Thank God I saw it before I put on my clothes, or it would have been a terrible experience. Not the biggest deal I did kill it, but, they should try to avoid having these types of reviews. The amenities worked perfectly, I liked that, they leave you cups and a pan you can use it was very useful, the Ac does not get cold, but the fans do help. It is close to la quinta, other than the roach, for the price, it was really not that bad. If you have small kids or will look for a long sleep night, I would not recommend it. The bar and the people getting out of the bar next door are very loud around 3 am. This is not a bad review, it is an honest one.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying at this location when it's available. It's in an area close to the grocery store, restaurant and ADO station. When there is water, it's hot. Air conditioner works well. Great internet for the room (4) I was in. The TV did not work with YouTube. It was quiet, staff did alert me the day the water was out for a couple hours. It's a good place to stay with a comfortable bed.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great but it was actually hard to find as maps did not match the location when putting in the address. But the manager helped us find it, he was very nice . The room was clean and had everything you needed . My only concerns were only one key was given and we actually needed two as we don’t do everything together. So they should look into providing that. They definitely need to provide a few more towels than just two. But thankfully the housekeeping gave us new ones when we asked . The wifi didn’t seem to work and we asked we don’t get a response so that is really the only negative thing . Besides that the room was great and a really good price , I’d stay there again.
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super clean, exactly as described, and I would give it my highest recommendation.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Jul 2025
Verified review

2/10 Terrible

juan antonio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía muchos insectos (arañas, hormigas y cucarachas), además el drenaje estaba en malas condiciones (con fugas), lamentable porque el espacio tiene potencial para ser un lugar agradable para pasar más tiempo pero está en muy malas condiciones, la chica de la limpieza es lo más rescatable porque hace lo que puede en el tiempo que le dan para limpiar pero le falta al departamento mucho mantenimiento, fumigación y limpieza. Yo no recomendaría la estancia en este lugar hasta que los dueños hagan algo para mejorar la calidad del lugar.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bien ubicado, cómodo y funcional.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bastante cómodo
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

NETZAHUALCOYOTL

Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel.

Buen hotel,completamente equipado con todo lo necesario para los dias ke nos quedamos en el lugar,lugar muy cercano a centros comerciales y a la playa..nos fue muy grato estar hospedanos en ese hotel..muchas gracias por la atencion y el servicio.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Bernardo

Liked: Cleanliness, amenities, property conditions & facilities
muy practica y cuenta con lo necesario para preparar algo de alimentos de forma rápida, en generar es funcional si Solo usar para dormir y estar gran parte del tiempo realizando actividades.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

RAFAEL FELICIANO MORENO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Llegamos a las 10:30 pm a los departamentos, les enviamos mensaje a las 9 pm y varias llamadas telefónicas que mandaban a buzón para que nos abrieran, nadie nos respondió. En ningún momento nos enviaron mensaje para ponernos de acuerdo de nuestra llegada. Pésima atención de servicio al cliente. Tuvimos que buscar un hotel para la 1a. Noche
Stayed 7 nights in May 2025
Verified review

6/10 Okay

David

Liked: Amenities
Disliked: Cleanliness, staff & service
El lugar esta bien, pero habia muchos insectos en el area de la cocina, pero muchisimos muy pequeñitos, llovio y habia variad goteras que no dejaban dormir, tambien el anfitrion le falta tacto
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar equipado para pasar unas buenas vacaciones y muy tranquilo y seguro
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Victor Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena y tranquila ubicación, entre la zona popular y la turística, a la vuelta de un supermercado. Las instalaciones en general bien, con los utensilios y enseres suficientes por si se quiere preparar algo. Solo hay que ponerle más atención al mantenimiento y la limpieza
Stayed 5 nights in Mar 2025
Verified review

4/10 Poor

cristobal garcia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El departamento es bonito, pero tiene varios incovenientes, esta ubicado a un lado de un lugar en donde varios dias tienen la musica a alto volumen, hasta alrededor de las 3am, en varias ocasiones en la ducha, casi se acabo el agua y en una noche de plano ya no habia y la mayor parte del tiempo se escucha un sonido como de bombeo demasiado molesto, que tuve que poner la musica de mi celular a alto volumen para tratar de dormir, no hay recepcion para plantear algun problema, el precio es muy economico, pero con los detalles descritos anteriormente, no me volveria a hospedar en este lugar.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jessica kenia

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar, solo es un poco difícil contactar al dueño...
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Es tal cual se ve en las fotos, todos muy amables y cordiales sin lugar a dudas volvería a venir
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Fernando

Liked: Staff & service, amenities, property conditions & facilities
Buen costo
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Jorge Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort, privacidad y agusticidad.

De los lugaras mas tranquilos, privados, pulcros y confortables, que solventa tus necesidades y ni quieres salir de ahi por lo a gusto que está... muy seguramente ahí me tendrán en otras fechas.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Jorge Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar

El lugar más completo en donde me he hospedado, desde los utencilios y aparatos de entretenimiento, los ventiladores y el clima, la pulcritud y comodidad, donde cada espacio está excelentemente distribuido, sin duda regresaría pero por más tiempo
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Pedro

Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Pedro

Stayed 3 nights in May 2026