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12 Bees Hotel

3.0 star property
Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida

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Photo gallery for 12 Bees Hotel

2 outdoor pools, sun loungers
Family Room | 1 bedroom, individually decorated, individually furnished, desk
Reception
Interior detail
2 outdoor pools, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished, desk

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, individually decorated, individually furnished, desk

Standard Double Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 21.43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 21.43 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 3 min walk - 0.2 miles
  • Quinta Avenida - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 12 min walk - 0.7 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Tortas Santa Fe - ‬3 min walk
  • ‪El Compa - Birria y Asadas - ‬2 min walk
  • ‪La Pesca - ‬3 min walk
  • ‪Zitla - ‬4 min walk

About this property

12 Bees Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, 12 Bees Hotel provides a free manager's reception, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial or a manicure/pedicure. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers
  • Limo/town car service, coffee/tea in the lobby, and an elevator
  • Coworking spaces, multilingual staff, and a 24-hour front desk
  • A front-desk safe, beach towels, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 65 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Showers and shampoo
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Does 12 Bees Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is 12 Bees Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at 12 Bees Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at 12 Bees Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is 12 Bees Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 244 reviews
Rating 8 - Good. 75 out of 244 reviews
Rating 6 - Okay. 23 out of 244 reviews
Rating 4 - Poor. 5 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Good location, quiet and comfort
Stayed 1 night in Apr 2025

10/10

Great service & really nice people
Stayed 5 nights in Apr 2025

10/10

It is clean, private and has an amazing Roof top. The front desk staff is extremely helpful as well. Will stay here again.
Stayed 1 night in Mar 2025

6/10

Z
Stayed 14 nights in Mar 2025

6/10

Average hotel, nothing exceptional
Stayed 7 nights in Feb 2025

8/10

Available parking. Walkable to 5th avenue and Contituyenes street.
Stayed 1 night in Feb 2025

6/10

Can’t open the window. View to the wall
Stayed 10 nights in Apr 2025

10/10

We had a nice time there. The room got cleaned every day. WiFi was great. Very closed for shopping. 15 min to the beach if you are walking. I would stay there again
Stayed 9 nights in Feb 2025

10/10

Staff are very accommodating, room is clean and hotel located near shopping mall and supermarkets.
Stayed 1 night in Nov 2024

6/10

Good budget hotel near the ADO bus center of PDC.
Stayed 1 night in Dec 2024

8/10

A fridge in the room would be nice... otherwise nice restaurant and pool table on the top floor. Great staff!
Stayed 9 nights in Jan 2025

10/10

Strategic location if you're planning to save money and time.
Stayed 3 nights in Jan 2025

10/10

Friendliness , they extended my check out time and gave me a free coctail 😊
Stayed 1 night in Feb 2025

8/10

Nice
Stayed 1 night in Jan 2025

10/10

A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Stayed 7 nights in Sep 2024

8/10

Good location an the food was pretty good
Stayed 7 nights in Jan 2024

10/10

All in general was a great stay
Stayed 1 night in Mar 2024

8/10

Room was a little musty but fine. Tried to order food in the restaurant and was told it was closed at 6pm!
Stayed 3 nights in Jan 2025

8/10

Alright for the price, but service… especially in the restaurant/bar, was horrible. (I actually never even got service and left). Location good.
Stayed 1 night in Jan 2025

6/10

It wasent super clean but the restaurant on third floor was very good amazing food definitely worth taking a look.
Stayed 2 nights in Sep 2024

10/10

It was my 4th time staying at this hotel. It has all the basics to go around the city walking and nearby you can locate multiple local food options, markets and pharmacy There is a school in front so it is quite safe
Stayed 2 nights in Nov 2024

10/10

Excellent Hotel
Stayed 7 nights in Feb 2023

10/10

Extremely well situated to all ur needs
Stayed 1 night in Apr 2024

6/10

The place is clean and seems safe. Short walk to 5th Avenue, convenient. One of the showers did not work, but they fixed right away. We stayed 1 week, on the third day they forgot to clean our room, next morning I mentioned it, we were out all day, when we came back room was still not clean. They did it the next day. Overall, the hotel is clean. We liked the food at the restaurant , good food, good prices.
Stayed 6 nights in Dec 2024

10/10

Good location good security nice rooms
Stayed 1 night in Feb 2023