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Hotel Riu Festival

4.0 star property
Salt air and outdoor pool, near Playa de Palma

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Photo gallery for Hotel Riu Festival

Minibar, free WiFi, bed sheets
Reception
Porch
Outdoor pool, pool umbrellas, sun loungers
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony, Sea View

Minibar, free WiFi, bed sheets

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Heating
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Double Room, Balcony

Minibar, free WiFi, bed sheets

Grand Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Sofa bed
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Minibar, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610

What's nearby

  • Playa de Palma - 5 min walk - 0.3 miles
  • Palma Aquarium - 4 min drive - 2.6 miles
  • El Arenal Beach - 8 min drive - 1.4 miles
  • Platja de Can Pastilla - 10 min drive - 3.3 miles
  • Port of Palma de Mallorca - 16 min drive - 10.3 miles

Getting around

  • Marratxi Poligon Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Megapark - ‬10 min walk
  • ‪Bierkönig - ‬4 min walk
  • ‪Levita Cafe - ‬11 min walk
  • ‪Bamboleo - ‬3 min walk
  • ‪Restaurante Tabana - ‬9 min walk

About this property

Hotel Riu Festival

Upscale eco-certified hotel near Playa de Palma
Consider a stay at Hotel Riu Festival and take advantage of a free breakfast buffet, a poolside bar, and concerts and live shows. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. The on-site local and international cuisine buffet restaurant, Main Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Bike rentals, an elevator, and beach umbrellas
  • A 24-hour front desk, multilingual staff, and evening entertainment
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar and geothermal energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Riu Festival have a pool?

Yes, this property has an outdoor pool.

Is Hotel Riu Festival pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Festival?

There is free parking nearby.

What time is check-in at Hotel Riu Festival?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Festival?

Check-out is at noon.

Where is Hotel Riu Festival located?

Situated near the airport, this eco-certified hotel is 0.3 mi (0.4 km) from Playa de Palma and 1.3 mi (2.1 km) from El Arenal Beach. La Porciuncula Church and Hipotels Convention Centre are also within 10 minutes.

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Hotel Riu Festival Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 337 reviews
Rating 8 - Good. 105 out of 337 reviews
Rating 6 - Okay. 23 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 4 out of 337 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very good
Stayed 4 nights in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, plenty of choice for breakfast and dinner. Room was very clean. It was a bit far from Palma - 25 minutes on the bus, which stops just around the corner from the hotel, as does the A2 airport bus.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIU festival a hotel to enjoy

Delightful stay at the RIU festival , Friendly staff and superb facilities food and room. Delighted with the service Gracias!
Stayed 14 nights in Dec 2024

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Out of season so not much open Most services tend to cater more for the German market Good excellent generally though vegetarian options limited Meat range was exceptional Would stay again but would like a broader range of vegetarian options at dinner.
Stayed 4 nights in Mar 2025

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great trip around Palma! Nice staff and hotel!
Stayed 4 nights in May 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was amazing. Room set up was great. Bed very comfortable. Bathroom was very clean and really liked the layout. The hotel is so close to the beach in a lively area. Or you can take a bus / 15-20 min cab ride to La Palma. You won’t get bored!

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotel we booked.

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road. This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
It was a quiet and peaceful enough stay but the breakfast options could be more varied.
Stayed 8 nights in Jan 2024

10/10 Excellent

Cheong Sik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment with 3 meals included. Walkable distance to the beach and bus stop heading to Palma centre.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! With multiple dining options. As well as very insightful and helpful staff! Shout out Claudio, he was extremely helpful with all our questions.
Stayed 3 nights in May 2024

10/10 Excellent

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room and welcoming personnel
Stayed 1 night in Jun 2024

6/10 Okay

Joaquin

Liked: Cleanliness, staff & service, amenities
I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love It!

Loved everything about this hotel especially for first time trip to Spain - room was a great size, comfortable, and clean, half-board breakfast and dinner were delish, convenient location, and superb staff who were all perfectly hospitable!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and quiet place

Beautiful Hotel with a perfect location next to the beach. Friendly and helpful staff and a fantastic restuarant. Is a high recommandation for vacation or long weekend.
Stayed 4 nights in Sep 2022

8/10 Good

Steen

Dont let the entrance to Riu be smoking area Pls supply the bike garage with a good food-pump Minor problems - othetwise ok
Stayed 7 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel Clean and tidy A short taxi ride from the airport and regular bus service to palma. The food was exceptional massive choice and often something different every day. The hotel is a short walk to the beach and has a pool. No gym or spa. There seemed to be a lot of drunk germans about though
Stayed 4 nights in Sep 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms and pool area spotlessly clean. No problem getting sun beds only thing lacking is no kettle in rooms and shortage of hanging space for longer clothing
Stayed 6 nights in Sep 2024

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Buffet spread and staff services are absolutely spot on. Do recommend going in for the full board option.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room with wide bed proximity to the beach helpful staff large bathroom - small pool - cleaning - noise (and cigarette smoke) from drunk (German) groups
Stayed 7 nights in Aug 2022

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Excellent location, 5 mins walk to beach and 3 mins walk from bus stop to get bus to Palma or airport. Staff friendly and helpful. Food very good and plenty of choice. The whole area of El Arenal seems to be full of Germans but that didn’t bother us - the staff at hotel and in nearby bars all spoke good English.
Stayed 5 nights in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Really lovely staff - on reception and in the restaurant and bars. I checked-in really late and out really early with no problem at all. Housekeeping great too - did the room while I was at breakfast. Loved the buffets. Great location for the beach - you get some party goers but I quite liked that atmosphere and i never lost any sleep from them. Less than 10 minutes and €20 to the airport, less than an hour and €2 to palma city - and the bus stop is nearby too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an extra short notice holiday this was perfect. Reduced crowds enabled us to see the sights and visit locations that otherwise would be challenging logistically in high season. Can't pick the weather which was changeable however there was enough good weather to make the whole experience enjoyable
Stayed 7 nights in Mar 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Alround excellence . Staff and facilities.
Stayed 3 nights in Mar 2023

6/10 Okay

Kirstin

It was fine for a cheap holiday. Would have been disappointed if it had been priced any higher .
Stayed 7 nights in Oct 2023