Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel HSM Reina del Mar

3.0 star property
Hotel with an outdoor pool, a short walk to Playa de Palma

Choose dates to view prices

Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Buffet
Reception
Reception
Hotel HSM Reina del Mar, near El Arenal Beach, offers a vibrant atmosphere with an arcade/game room and poolside bar. Guests enjoy the outdoor pool, restaurant meals, multilingual staff, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets

Single Room, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Pool View

Double Room, Balcony, Pool View | Desk, free WiFi, bed sheets

Double Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
4 restaurants, breakfast, dinner served; Mediterranean cuisine

Zoetry Mallorca Wellness & Spa

Llucmajor
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 208 reviews
Zoetry Mallorca Wellness & Spa

About the neighborhood

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 3 min walk - 0.2 miles
  • Playa de Palma - 5 min walk - 0.3 miles
  • Port of El Arenal - 5 min walk - 0.3 miles
  • Aqualand El Arenal - 9 min walk - 0.5 miles
  • Palma Aquarium - 5 min drive - 4.1 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Limit Beach Club - ‬10 min walk
  • ‪hotel whala!beach - ‬5 min walk
  • ‪Caramba - ‬5 min walk
  • ‪Double Dutch (former sportsman) - ‬4 min walk
  • ‪Panaderia Pasteleria Ballester - ‬1 min walk

About this property

Hotel HSM Reina del Mar

Hotel near El Arenal Beach
A poolside bar, a terrace, and an arcade/game room are just a few of the amenities provided at Hotel HSM Reina del Mar. The on-site restaurant offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and a front-desk safe
  • Beach umbrellas, a 24-hour front desk, and a billiards/pool table
  • Smoke-free premises, luggage storage, and multilingual staff
Room features
All 180 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 28-inch TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Similar properties

Outdoor pool, sun loungers

Hotel Seramar Luna Park Adults Only

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.2 out of 10, Good, 485 reviews
Hotel Seramar Luna Park Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 to 35 for adults and EUR 15 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Does Hotel HSM Reina del Mar have a pool?

Yes, this property has an outdoor pool.

Is Hotel HSM Reina del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel HSM Reina del Mar?

Hotel HSM Reina del Mar doesn't offer parking.

What time is check-in at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel HSM Reina del Mar?

Check-out is at 11:00 AM.

Where is Hotel HSM Reina del Mar located?

Situated near the beach, this hotel is within a 10-minute walk of Playa de Palma and El Arenal Beach. Port of El Arenal and Aqualand El Arenal are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 221 reviews
Rating 8 - Good. 89 out of 221 reviews
Rating 6 - Okay. 46 out of 221 reviews
Rating 4 - Poor. 15 out of 221 reviews
Rating 2 - Terrible. 7 out of 221 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Queenta

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious and I enjoyed the breakfast especially
Stayed 11 nights in Jul 2025

10/10 Excellent

????????

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 7 nights in Jul 2025

6/10 Okay

Tim Yannik

.
Stayed 2 nights in Jul 2025

6/10 Okay

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Stayed 1 night in Jun 2025

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, room comfort

Good pool but poor food

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Stayed 5 nights in Apr 2025

10/10 Excellent

Pritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024

8/10 Good

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emerson Jude Hague

Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023

8/10 Good

jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

+ deutsche TV Programme + Essen (besonders die Hackbällchen) + DJ's waren gut. ++ Frische Handtücher ++ freundliches Personal - Kaffee ☕️ (schmeckt nicht so gut), Filter Kaffee wäre schön. - Aufzüge könnten besser programmiert werden. - Leider etwas weit vom "Schuss ". Das Hotel hat sich auf jeden Fall in den letzten Jahren verbessert und kann man weiterempfehlen !!!
Stayed 5 nights in May 2025

8/10 Good

Jean Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022

10/10 Excellent

Abdeladim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zmu empfehlen!! Sehr nette Personal und super Service.
Stayed 5 nights in Aug 2023

10/10 Excellent

Gonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities
Poca variedad en desayuno pero bastante alta en cena
Stayed 14 nights in Jul 2023

10/10 Excellent

MALIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable Demi pension plus que bien Personnel agréable
Stayed 9 nights in Sep 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien pour un 3 étoiles . Un peu bruyant en soirée mais rien de bien mechant. Buffet top
Stayed 7 nights in Oct 2023

6/10 Okay

georgios

Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mon avis

Hotel très bon rapport qualite prix linge changé chaque jour bien situé nourriture très correct attentionn les boissons sont payantes et il n'y a pas d'eau à disposition des clients!!!
Stayed 3 nights in Sep 2023

6/10 Okay

marco

Liked: Cleanliness, staff & service, amenities
La struttura è in una posizione comoda, vicino alla strada principale e alla spiaggia ma senza il caos e la confusione, le camere sono leggermente da migliorare, non c è il frigo che con il caldo è necessario e l insonorizzazione delle camere inesistente, avrei preferito un letto matrimoniale piuttosto che due letti singoli uniti La cena abbondante e buona ma non molto varia con il passare dei giorni. Personale cordiale e disponibile
Stayed 8 nights in Jul 2024

6/10 Okay

Nataliia

Liked: Staff & service

Ok för en vecka

Hotellet är nära havet vilket passade vår barnfamilj väldigt bra. Rummen saknar minibar/kyl och det får man hyra för €45 per vecka. Städning var under förväntan, spegeln i badrummet har inte rengjorts på hela veckan och inte heller har det sopats under sängen, där det låg skräp från föregående gäster. Poolen var liten men ren. Det funkar för en kort vistelse om man inte spenderar så mycket tid på rummet.
Stayed 8 nights in Jul 2023

10/10 Excellent

Sofia

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023

6/10 Okay

Lizhen

Liked: Staff & service, amenities
Disliked: Cleanliness
Die Schalldämmung der Hotelwände ist so schlecht, dass ich jede Nacht vom Geräusch des Abwasserkanals geweckt wurde. Ich konnte oben Leute reden und Kinder weinen hören. Es ist zu laut! Das Personal ist freundlich.
Stayed 7 nights in Jul 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.