See all properties

Hotel HSM Reina del Mar

3.0 star property
Guests sip cool drinks from the poolside bar under sunny skies, with the option to venture to nearby El Arenal Beach for a change of scenery and adventure.

Choose dates to view prices

Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas - Hotel HSM Reina del Mar (Llucmajor)
Buffet - Hotel HSM Reina del Mar (Llucmajor)
Outdoor pool, pool umbrellas, sun loungers - Hotel HSM Reina del Mar (Llucmajor)
Reception - Hotel HSM Reina del Mar (Llucmajor)
Exterior - Hotel HSM Reina del Mar (Llucmajor)
Hotel HSM Reina del Mar, near El Arenal Beach, offers a vibrant atmosphere with an arcade/game room and poolside bar. Guests enjoy the outdoor pool, restaurant meals, multilingual staff, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, free WiFi, bed sheets

Single Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Balcony

Desk, free WiFi, bed sheets

Twin Room, Balcony

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Pool View

Double Room, Balcony, Pool View | Desk, free WiFi, bed sheets

Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Llucmajor, Hotel HSM Reina del Mar is near the beach. Plaza Espana and Cathedral of Santa Maria of Palma are notable landmarks, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Aqualand El Arenal and Circuito Mallorca are also worth visiting. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property. Visit our Llucmajor travel guide
Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach
    El Arenal Beach
    3 min walk - 0.2 miles
  • Playa de Palma beach at Palma de Mallorca, Spain , Shutterstock ID 1130730086, Purchase Order: SP-1843, Order Number: SP-1843 Hotels.com Seasonality Project - Summer/Beach, Client/Licensee: Hotels.com
    Playa de Palma
    5 min walk - 0.3 miles
  • Port of El Arenal
    8 min walk - 0.5 miles
  • Aqualand El Arenal
    9 min walk - 0.5 miles
  • Es Calonet des Fornàs
    14 min walk - 0.8 miles

Getting around

  • Marratxi Poligon Station
    14 min drive
  • Palma de Mallorca Airport (PMI)
    12 min drive

Restaurants

  • Gusto Iberico
    6 min walk
  • Panaderia Pasteleria Ballester
    1 min walk
  • Double Dutch (former sportsman)
    4 min walk
  • HSM Son Verí Down Pool&Bar
    3 min walk
  • El Nilo
    4 min walk

Similar properties

In-room safe, desk, laptop workspace, free WiFi
Ona Luna Park
Llucmajor
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.2 out of 10, Good, 574 reviews
Ona Luna Park
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 to 35 for adults and EUR 15 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel HSM Reina del Mar have a pool?

Yes, this property has an outdoor pool.

Is Hotel HSM Reina del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel HSM Reina del Mar doesn't offer parking.

What time is check-in at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel HSM Reina del Mar?

Check-out is at 11:00 AM.

Where is Hotel HSM Reina del Mar located?

Situated near the beach, this hotel is within a 10-minute walk of Playa de Palma and El Arenal Beach. Port of El Arenal and Aqualand El Arenal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel HSM Reina del Mar Reviews

7.8

Good

8.4

Cleanliness

7.2

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 230 reviews
Rating 8 - Good. 93 out of 230 reviews
Rating 6 - Okay. 49 out of 230 reviews
Rating 4 - Poor. 15 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. A very tidy and smart hotel.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from my room not great. Staff were really nice and helpful 👍. Food was average at best
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Pritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, room comfort

Good pool but poor food

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

georgios

Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, property conditions & facilities, room comfort

Our couple stay

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Queenta

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious and I enjoyed the breakfast especially
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

????????

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Jean Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Emerson Jude Hague

Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Gonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022
Verified

6/10 Okay

Tim Yannik

.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Sofia

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal etwas unflexibel. Check in zu langsam
Stayed 4 nights in May 2026
Verified

6/10 Okay

Maria jose

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación estuvo bien , no es en la linea de playa pero a 5 min andando. La atención muy buena. Lo único a destacar es que la comida estaba preparada sin más, podrían haberse esforzado un poco en que tuviese mejor sabor teniendo en cuenta que había poca variedad de platos. Además que en nuestra habitación el aire acondicionado no funcionaba
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Laura-Isabell

Liked: Staff & service
Das Personal war sehr nett und hilfsbereit. Die Zimmer leider sehr hellhörig und etwas muffig.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel propre, personnel sympa, un moins bien pour la restauration
Stayed 13 nights in Aug 2025
Verified

8/10 Good

katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vi kommer igen

Fine værelser, dejlig balkon. Udsigt over pool Centralt beliggende. Skønt pool område, gode drinks og snacks til rimlig pris. Vi kommer igen
Stayed 11 nights in Jul 2025