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Hotel HSM Reina del Mar

3.0 star property
Hotel with an outdoor pool, a short walk to Playa de Palma

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Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas
Reception
Reception
1 bedroom, desk, free WiFi, bed sheets
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

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Showing 4 of 4 rooms

View all photos for Double Room, 3 Twin Beds, Balcony

1 bedroom, desk, free WiFi, bed sheets

Double Room, 3 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Balcony

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | 1 bedroom, desk, free WiFi, bed sheets

Single Room, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 3 min walk - 0.2 miles
  • Port of El Arenal - 5 min walk - 0.3 miles
  • Playa de Palma - 5 min walk - 0.3 miles
  • Aqualand El Arenal - 9 min walk - 0.5 miles
  • Palma Aquarium - 5 min drive - 4.1 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Bier Express Cafe - ‬9 min walk
  • ‪Restaurante del Sol - ‬5 min walk

About this property

Hotel HSM Reina del Mar

Hotel near El Arenal Beach
Near Aqualand El Arenal, Hotel HSM Reina del Mar provides a poolside bar, a terrace, and an arcade/game room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and beach umbrellas
  • A 24-hour front desk, multilingual staff, and an elevator
  • Luggage storage, a front-desk safe, and tour/ticket assistance
Room features
All 180 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 28-inch TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 to 35 for adults and EUR 15 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Frequently asked questions

Does Hotel HSM Reina del Mar have a pool?

Yes, this property has an outdoor pool.

Is Hotel HSM Reina del Mar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel HSM Reina del Mar?

Hotel HSM Reina del Mar doesn't offer parking.

What time is check-in at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel HSM Reina del Mar?

Check-out is at 11:00 AM.

Where is Hotel HSM Reina del Mar located?

Situated near the beach, this hotel is within a 10-minute walk of Playa de Palma, Aqualand El Arenal, and El Arenal Beach. Port of El Arenal and Es Calonet des Fornàs are also within 15 minutes.

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Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 210 reviews
Rating 8 - Good. 87 out of 210 reviews
Rating 6 - Okay. 43 out of 210 reviews
Rating 4 - Poor. 15 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Stayed 4 nights in Apr 2025

8/10 Good

Jean Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022

10/10 Excellent

Emerson Jude Hague

Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023

10/10 Excellent

Gonca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022

10/10 Excellent

Sofia

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023

6/10 Okay

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Stayed 1 night in Jun 2025

10/10 Excellent

Pritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024

8/10 Good

Ksenia

Liked: Cleanliness, staff & service
Das Hotel ist mega und das Personal ist super zuvorkommend. Das Hotel ist allerdings auf einem Berg, wer sich den Weg nicht zu schade ist, dem kann man das Hitel absolut empfehlen. Will man an den Ballermann, sollte man vielleicht ein Hotel etwas weiter unten, näher am Strand nehmen. Sonst top!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte de Palma

Excellent hôtel. Personnel aimable et attentionné. Chambre spacieuse avec balcon. Le mobilier est un peu vieillot. L'insonorisation n'est pas top, on entend tout ce qui se passe dans les chambres mitoyennes. Buffets petit déjeuner et dîner fabuleux. Proche des transports en commun pour le centre de Palma et l'aéroport.
Stayed 4 nights in Oct 2024

8/10 Good

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Michaela Claudia Navarro

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

marco

Liked: Cleanliness, staff & service, amenities
La struttura è in una posizione comoda, vicino alla strada principale e alla spiaggia ma senza il caos e la confusione, le camere sono leggermente da migliorare, non c è il frigo che con il caldo è necessario e l insonorizzazione delle camere inesistente, avrei preferito un letto matrimoniale piuttosto che due letti singoli uniti La cena abbondante e buona ma non molto varia con il passare dei giorni. Personale cordiale e disponibile
Stayed 8 nights in Jul 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Dzenana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

georgios

Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Amenities
Insgesamt war die Unterkunft in Ordnung. Trotz der urigen und alten Ausstattung des Hotel war das Bett bequem und das Zimmer sauber. Es gab leider keinen Föhn und kein Safe. Außerdem war das Duschen in einer Badewanne mit Vorhang unkomfortabel, da wegen des wenigen Platzes dieser an einem klebte. Zudem ist das Zimmer sehr hellhörig, man konnte den schnarchenden Menschen im Nachbarzimmer hören als lege er direkt neben einem. Auch jegliche Unterhaltungen und Auseinandersetzungen konnte man fast live mitverfolgen. Durch den steilen und weiten Weg zum Strand hat man wenigstens ein paar Schritte am Tag machen können. Was mich wirklich positiv überrascht hat war die Vielfalt und Qualität des Abendessens. Frühstück war auch okay. Der Pool ist in Ordnung. Die Klimaanlage im Zimmer war angenehm leise! Das Personal am Empfang war sehr freundlich und hilfsbereit. Alles in allem eine günstige Unterkunft für Sparfüchse, wenn man Abstriche an der Lage machen möchte und Tiefschläfer ist.
Stayed 5 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
guter Preis
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
für den gezahlten Preis eine gute und saubere Unterkunft
Stayed 4 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmerreinigung ist sehr gut
Stayed 3 nights in May 2024

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage que le restaurant n'ai pas de point d'eau et oblige les gens à consommer
Stayed 3 nights in May 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Vollkommen in ordnung, wenn man nur im Hotel schlaeft, bis auf die nicht funktionierende air condition
Stayed 4 nights in May 2024

4/10 Poor

Frank

Liked: Staff & service
Die Ballermann Gäste sind sehr laut und die Zimmer sehr hellhörig. Man hört jeden pieps aus dem Flur und vom Nebenzimmer.
Stayed 3 nights in Apr 2024