BG Hotel Caballero

4.0 star property
Family-friendly hotel with a full-service spa and a nearby private beach

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Photo gallery for BG Hotel Caballero

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
1 bedroom, minibar, desk, blackout drapes
2 bars/lounges, poolside bar
Reception
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double or Twin Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Single Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Triple Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, 2 Twin Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 3 min walk - 0.2 miles
  • Palma Aquarium - 12 min walk - 0.7 miles
  • Platja de Can Pastilla - 3 min drive - 2.0 miles
  • FAN Mallorca Shopping - 4 min drive - 3.7 miles
  • El Arenal Beach - 5 min drive - 3.3 miles

Getting around

  • Son Costa-Son Fortesa Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Restaurante Tabana - ‬11 min walk
  • ‪Bikkini Beach - ‬9 min walk
  • ‪Alfaro Beach - ‬7 min walk
  • ‪Pao Pao - ‬5 min walk
  • ‪Ballermännle - ‬15 min walk

About this property

BG Hotel Caballero

Upscale family-friendly hotel near Playa de Palma
Consider a stay at BG Hotel Caballero and take advantage of a poolside bar, a terrace, and 2 coffee shops/cafes. Active travelers can enjoy cycling at this hotel. Treat yourself to a body scrub, hydrotherapy, or a manicure/pedicure at the onsite spa. The on-site Modern European cuisine buffet restaurant, Bar, offers breakfast, lunch, dinner, and garden views. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An area shuttle, express check-out, and a front-desk safe
  • Coffee/tea in the lobby, luggage storage, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 308 rooms boast comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Snack

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 1975
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 6 for children
  • Covered self parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the fitness facility or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

Frequently asked questions

Does BG Hotel Caballero have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–7:00 PM.

Is BG Hotel Caballero pet-friendly?

No, pets are not allowed at this property.

How much is parking at BG Hotel Caballero?

Self parking is available for EUR 10 per night. There is free parking nearby.

What time is check-in at BG Hotel Caballero?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BG Hotel Caballero?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is BG Hotel Caballero located?

This family-friendly Palma de Mallorca hotel is located near the airport, within 1 mi (2 km) of Playa de Palma and Platja de Can Pastilla. El Arenal Beach is 2 mi (3.3 km) away.

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BG Hotel Caballero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 392 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Beautiful pool and grounds. Great proximity to beach. Parking was a nightmare.
Stayed 1 night in May 2025

10/10

Staff were always very friendly and helpful. Room and breakfast were lovely although potentially could have done with breakfast starting earlier. Great spa and outdoor pool facility and only a short walking distance to the beach.
Stayed 4 nights in Apr 2025

10/10

Clean friendly and lovely food an excellection location near beach bars and restaurants
Stayed 5 nights in Apr 2025

8/10

Staff are very helpful & friendly
Stayed 4 nights in Apr 2025

8/10

The hotel is very nice, the staff is amazing and the building is well served by the public transportation
Stayed 5 nights in Mar 2025

10/10

Lovely room spotless
Stayed 1 night in Mar 2025

10/10

I enjoyed eating at the buffet everyday. The different themes made for a unique experience every dinner.
Stayed 3 nights in Mar 2025

10/10

Very close to beach and public transport and taxi rank. Staff changed our coffe machine when it didnt work. Nice products in room evey day. Staff helped us as much as possible when we needed it. Very nice large selection on breakfast
Stayed 5 nights in Apr 2025

8/10

Lovely hotel with attentive staff and fabulous pool areas. The room was quite small but was cleaned each day to a great standard. Good breakfast options, Would recommend this hotel.
Stayed 5 nights in Sep 2024

10/10

Absolutely amazing! Will definitely be back
Stayed 4 nights in Jul 2024

10/10

Great hotel, friendly staff, nice clean room comfortable bed. Great choice for breakfast. Would definitely return
Stayed 2 nights in Jul 2024

10/10

good hotel
Stayed 4 nights in Nov 2023

10/10

Clean, convenient, and lovely location

10/10

Really nice experience here, would totally recommend. A little bit loud at night but overall great place, everybody super friendly, clean, good food, good drinks, really close to public transportation. I would book it again next time, thank you!
Stayed 5 nights in Sep 2024

8/10

The staff was really willing to help us every time. Good location close to Palma central.
Stayed 4 nights in Mar 2024

10/10

everything is great !
Stayed 4 nights in Jun 2024

10/10

fanatatic
Stayed 1 night in Oct 2024

10/10

Excellent 5 star facilities, very close to the beach. Just a bus ride away from the airport. Very central location. Easy bus to Palma city centre. Buffet breakfast and supper were great value for money. Great pool area. I will definitely come back. Quiet side street but a quick walk to restaurants,tourist attractions ,bars and beach
Beautiful sunset
Lovely facilities on the beach. Umbrellas, sun lounges , massage tables
Stayed 1 night in May 2024

10/10

Clean rooms, beautiful rooms
Stayed 2 nights in Mar 2024

4/10

Lovely outside area around pool and cafe. Nice dining and public areas, very good breakfast. Pleasant and helpful staff. Single beds pushed together supposedly to make it a ‘Double Room’ useless ( they travelled) and poor mattresses. Noise from other rooms and corridors at night due to poor build quality soiled our room experience. Very clean however. Good location.
Stayed 3 nights in Sep 2024

8/10

Great hotel facilities and pool area. Lovely and relaxing. Quiet and within easy walk of the beaches and bars. Good buffet breakfast with a wide variety of choice. Nice indoor pool for an alternative to the outdoor area, which is beautiful. Rooms are modern, clean and comfortable, but would have liked tea and coffee facilities available.
Stayed 4 nights in Mar 2024

6/10

At reception the staff was extremely nice and made us feel very welcome The property is nice in appearance and clean; however some maintenance on details and also cleanings of areas surrounding the pool is required The members of staff are really polite and keen to help in any way. The cocktails are nice. The food is the worst we ever had! Never tasted anything of this kind before and the wine is overpriced but not good at all! The cutleries, dishes are not properly cleaned; some of them were still dirty and also with water left, simply disgusting The standard of the restaurant not adequate for a 4 star hotel. We were upgraded to a nice room towards the pool; however the usb on the right of the bed didn’t work and we couldn’t recharge one of our mobile. All sockets are shucko and we couldn’t plug our adapter for my hair dryer since the air dryer within the ensuite is really ridiculous! Again not for a 4 star hotel. We contacted the receptionist to request an adapter and we were told they didn’t had one and when we checked out I was explaining to the receptionist who in all answer told me addios! Yes addios! And good luck to whom enters those doors if you are use to the standards of proper 4-5 star hotel A real pity for those hard working members of the staff
Stayed 1 night in Apr 2025

8/10

Hotel Cabellero was a lovely, clean hotel. Staff are really friendly and helpful. The main reception, toilets and bar areas are lovely, clean and plenty of space/seats. Only issue I found was that the kids pool was too deep for my son. However, pool area is lovely & clean. Food & drinks are reasonably priced and taste good. Unfortunately we were unable to check out late due to the hotel being so busy, however, they do have a room downstairs, where you can leave your luggage, shower & change - with a hair dryer too, which is free of charge.There are lockers to store hand luggage that costs €2. Our room was located in the new building, and was beautiful. Great size and very clean. The shower was big and had good water pressure. They provide lovely packages of shower gel, body cream and other extras. There was a safe but I didn’t use this, and a small fridge. The fridge worked but wasn’t cold enough for my preference. That me just being picky. TV in the room worked, however, it doesn’t link to the internet so was unable to use my Netflix etc. WiFi is available throughout the hotel, and for the size of the hotel, it works really fast. The only let down was the restaurant. We were half board. Breakfast was good - large variety. However, dinner was bit disappointing. There was a good variety of food, just some plates were bit bland. But that is the only negative part to the hotel. However, there are plenty of restaurants around the area. Would highly recommend the hotel to anyone.
Stayed 2 nights in May 2025

10/10

Fantastic stay, amazing staff who were all completely friendly and helpful. Great selection for breakfast. The junior suite was a great size and recently refurbished so very comfortable with a good mattress. Very clean and nice evening entertainment if that’s your thing. Overall brilliant and I’d definitely recommend 😃
Stayed 7 nights in Sep 2023

10/10

We enjoyed our stay it was very relaxing, lovely hotel near to everything we needed. Many thanks especially to Kristina in the pool bar and Guido on reception, both were very professional and gave excellent service. It was our first trip away since heart surgery in November and it was just what we needed, we hope to return at a later date. Many thanks to you all.
Stayed 6 nights in Jun 2023