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Grupotel Playa de Palma Suites & Spa

4.0 star property
Travelers balance wellness and relaxation with Pilates classes and Ayurvedic treatments, then enjoy leisurely hours on sun loungers by either of two inviting pools

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Photo gallery for Grupotel Playa de Palma Suites & Spa

A multi-level indoor pool with water features, seating areas, and a high ceiling with lighting. - Grupotel Playa de Palma Suites & Spa (Palma de Mallorca)
3 bars/lounges, lobby lounge - Grupotel Playa de Palma Suites & Spa (Palma de Mallorca)
Balcony view - Grupotel Playa de Palma Suites & Spa (Palma de Mallorca)
Down comforters, minibar, in-room safe, desk - Grupotel Playa de Palma Suites & Spa (Palma de Mallorca)
Lobby - Grupotel Playa de Palma Suites & Spa (Palma de Mallorca)
Grupotel Playa de Palma Suites & Spa offers an eco-certified retreat near El Arenal Beach and the airport. Enjoy indoor/outdoor pools, coffee at the shop, or rejuvenating hot stone massages and facials at the spa. The helpful staff is praised for creating seamless stays.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite, Balcony

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

Down comforters, minibar, in-room safe, desk

Suite, Balcony, Pool View (2 Adults and 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Balcony (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony (Single Use)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Pool View

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony, Pool View (Single Use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View (Single Use)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Prestige, Pool View (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Pool View (Single use)

Down comforters, minibar, in-room safe, desk

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults) | Down comforters, minibar, in-room safe, desk

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite Prestige (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Prestige (1 adult)

Down comforters, minibar, in-room safe, desk

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Grand Suite Prestige, Terrace

A modern living room with a sofa, a coffee table, a floor lamp, and a large window with curtains.

Grand Suite Prestige, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Palma de Mallorca, Grupotel Playa de Palma Suites & Spa is near the airport and near the beach. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Arenal Beach and Playa de Palma. Traveling with kids? Consider Aqualand El Arenal and Circuito Mallorca. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Palma de Mallorca travel guide
Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma beach at Palma de Mallorca, Spain , Shutterstock ID 1130730086, Purchase Order: SP-1843, Order Number: SP-1843 Hotels.com Seasonality Project - Summer/Beach, Client/Licensee: Hotels.com
    Playa de Palma
    8 min walk - 0.5 miles
  • El Arenal Beach
    El Arenal Beach
    16 min walk - 0.9 miles
  • Hipotels Convention Centre
    8 min walk - 0.5 miles
  • La Porciuncula Church
    14 min walk - 0.8 miles
  • Port of El Arenal
    6 min drive - 1.2 miles

Getting around

  • Marratxi Poligon Station
    13 min drive
  • Palma de Mallorca Airport (PMI)
    20 min drive

Restaurants

  • Megapark
    9 min walk
  • Abel's Rostbratwurst
    10 min walk
  • Restaurante Grupotel Taurus Park
    1 min walk
  • Salon Neptuno | Hipotels Gran Playa De Palma
    8 min walk
  • Atenas Palace Restaurante
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grupotel Playa de Palma Suites & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grupotel Playa de Palma Suites & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Grupotel Playa de Palma Suites & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Playa de Palma Suites & Spa?

Check-out is at 11:00 AM.

Where is Grupotel Playa de Palma Suites & Spa located?

This family-friendly Palma de Mallorca hotel is located near the airport, within 1 mi (2 km) of Playa de Palma and El Arenal Beach. Aqualand El Arenal and Port of El Arenal are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grupotel Playa de Palma Suites & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 570 out of 822 reviews
Rating 8 - Good. 194 out of 822 reviews
Rating 6 - Okay. 37 out of 822 reviews
Rating 4 - Poor. 13 out of 822 reviews
Rating 2 - Terrible. 8 out of 822 reviews

Reviews

Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely resort with lovely rooms and great staff! We stayed for 3 nights and could not fault it!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, beautifully maintained and a perfect location, away from the noise but close enough to the beach
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and good location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

BO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and nice. Great spa, pool experience. Very clean hotel all round Excellent food
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

donal john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good.The suite I had was large and well appointed. The best rain shower I have experienced and I travel a lot. The staff were always approachable, friendly and helpful. The cleaning staff were excellent. The breakfast buffet was large and well appointed. The only minor point was the buffet is self serve which is normal but not the coffee (which was excellent). If you try to pour yourself a cup of coffee you get reprimanded .There is no sign saying that only staff can serve coffee and there should be. I stayed at the hotel for 17 days and everything was consistently excellent.
Stayed 17 nights in May 2026
Verified

10/10 Excellent

Bashirat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely such amazing service. Shout out to Pepe in the restaurant and all the other staff from waiting to housekeeping to reception to spa. Just excellent service and not too far from Palma and the airport.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Pool very enjoyable spa a little dated and tired
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible, friendly staff very helpful, spacious variety menu excelent breakfast, the happy hoyr with music i ll return again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samantha Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, fantastic facilities and most importantly it was peaceful!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, room was grand. A good place for a laid back stay for a couple.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned every day and the whole property is was very clean. Well presented hotel and spa facilities were fantastic. Breakfast was to high standard
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices fantastic and great service - the spa relaxing and atmospheric decor. Staff very welcoming and friendly.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Vania

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Staff was friendly and not busy. Great location from airport.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The room was stunningly spacious and clean. The Spa is impressive. Breakfast was overflowing with lovely options. We are traveling off- season.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful food. Great spa. Nice and quiet - very relaxing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has an older crowd but it was peaceful. Breakfast and dinner were great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. Nice place to relax (spa, pools). Breakfasts and dinners were excellent. Helpful staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robert Malcolm

Liked: Amenities, property conditions & facilities
We loved staying at this hotel. There is everything you need at the hotel, but it is only a 10 minute walk to the beach, shops, restaurants etc
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The spa staff were superior!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel/ excellent service/ helpful staff/ high quality food. The spa is a nice added touch.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel resort although property is quite dated. Excellent breakfast and dinning. Close to beach and nice hotel swimming pools. Plenty of parking if you have a rental car. Close to a couple of super markets.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, quite big, very spacious, comfortable, friendly and professional staff, I enjoyed my stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Markp

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with top quality furnishings. We were slightly disappointed with the food but we still had a good time
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Sophisticated and handsome. Huge pool. I'll be back! A special mention of the very professional and polite Dominik in reception who was very welcoming.
Stayed 1 night in Oct 2025