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Porto Platanias Beach Resort & Spa

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A hotel with a swimming pool, lounge chairs, and a two-story building with a balcony. - Porto Platanias Beach Resort & Spa (Platanias)
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A spacious lobby with a reception desk, seating area, and large windows. - Porto Platanias Beach Resort & Spa (Platanias)
A modern hotel with a glass facade, outdoor seating, and a water feature. - Porto Platanias Beach Resort & Spa (Platanias)
An outdoor dining area with tables set for two, overlooking a body of water and a distant island. - Porto Platanias Beach Resort & Spa (Platanias)
Luxury
5.0 star property
8.4

Very good

Luxury family-friendly resort by the sea

Close to Platanias Beach, Porto Platanias Beach Resort & Spa provides a marina, 2 poolside bars, and a beach bar. Adventurous travelers may like the volleyball, fitness classes, and cycling at this resort. Indulge in a deep-tissue massage, a body wrap, and a facial at Sparkling Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. In addition to a terrace and a garden, guests can connect to free in-room wired internet.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Air conditioning
  • Gym

Room options

About the neighborhood

Located in Platanias, Porto Platanias Beach Resort & Spa is in the entertainment district and on the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Platanias Beach. Traveling with kids? Consider Golfland and Limnoupolis Water Park. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our Platanias travel guide
View more Resorts in Platanias
Map
Platanias, Platanias, Crete Island, 73014

What's nearby

  • Platanias Square
    5 min walk - 0.3 miles
  • Agia Marina Beach
    7 min walk - 0.4 miles
  • Platanias Beach
    7 min walk - 0.4 miles
  • OLEA Shopping Center
    9 min walk - 0.5 miles
  • War Shelter of Platanias
    12 min walk - 0.7 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    47 min drive

Restaurants

  • Cool Cafe
    10 min walk
  • Eclipse
    7 min walk
  • Olive Tree
    6 min walk
  • Vegera
    8 min walk
  • Restaurant Eap
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 5 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Helios and Eros
  • Ikaros Roof Garden
  • Island

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide

Family friendly

  • 5 outdoor pools
  • 6 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,073 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2001
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant during dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: EUR 5 per day
  • Late check-out fee: EUR 60 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1042Κ015A0002601

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Porto Platanias Beach Resort & Spa have a pool?

Yes, this property has 6 Indoor pools, 5 outdoor pools, and a children's pool.

Is Porto Platanias Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Porto Platanias Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Porto Platanias Beach Resort & Spa?

Check-out is at noon. Late check-out is available for EUR 60 (subject to availability).

Does Porto Platanias Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Are there all-inclusive benefits at Porto Platanias Beach Resort & Spa?

Some rate plans available at this resort are all-inclusive.

Where is Porto Platanias Beach Resort & Spa located?

This family-friendly Platanias resort is located on the beach, within a 10-minute walk of Platanias Square, Agia Marina Beach, and Platanias Beach. Golfland and OLEA Shopping Center are also within 15 minutes.

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Reviews

Porto Platanias Beach Resort & Spa Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 237 reviews
Rating 8 - Good. 82 out of 237 reviews
Rating 6 - Okay. 34 out of 237 reviews
Rating 4 - Poor. 11 out of 237 reviews
Rating 2 - Terrible. 5 out of 237 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the resort, very convenient and clean. On a beautiful beach.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, and very friendly staff. The area a bit too touristic for my taste, but that's ok.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also.
View from our balcony
The beach
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Loved the room and the view we got. View to the lounge bar and the adult pool. Very nice. Loved the service from the bartender at Hermes lounge bar, he was so kind and gave excellent service! Worth visiting and chat with him!🌸 Also the location was perfect, close to the beach and the night life in Platanias ❤️
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotel was really clean, food lovely and can cater for all. Did not feel this hotel was value for money. Limited day time activities and a DJ once a week which was awful. For a 5 star hotel it should have better options for the evening. Also sevixe in dining rooms was poor.
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Staff & service
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 11 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well managed hotel with friendly accommodating staff. Beautiful surroundings, excellent value for money.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location a lot of options .
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In love with this place

Beautiful Hotel resort, just loved it.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it the hotel is nice .
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beautiful ocean view and customer service excellent
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was amazing
Stayed 10 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities
Rooms need some improvements but overall nice property.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 6 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. But, the hotel is more like 4 stars rather than 5.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Average, not 5 star standard

Average stay. More top end 3 star / 4 star. Definitely not 5 star. Good location but everything else below expectation.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool in the room was great!!! Staff is excellent. Amaryllis was so helpful and kind. She was so patience in booking our excursions. The only thing I would like to see if blue walls or tiles around the outdoor pool in our room. The beige is blah but otherwise we had a ball.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

4 night stay

Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice holiday with kids

We were traveling with two families, children 4, 5, 7 and 7. The hotel was great! Lots of great pools, great location and really nice two bedroom room. Animation team, which was responsible for the program and especially children / kids club was great. Our kid spent 1-2 hours each day (except one) in kids club and also joined the mini disco in the evening. There were lots of great people in the animation team and our kids loved those people there. There are also really many nice restaurants near by. I can only recommend and we are already planning another trip there next summer.
Stayed 10 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food, great beach, clean and modern hotel

We stayed for four nights with all inclusive. Excellent buffets - three meals a day. Beach is very close and very kid-friendly. There are snorkelling opportunities along the stone pier on the left side of the beach. We also took a two-hour boat excursion to the nearby island, which is recommended. In general, a very comfortable and relaxing stay. Rooms are modern and clean, we had a maisonette for four persons with a small balcony. Just a few areas of improvement: a) the safety lockers should be included in the price, b) there were very few power outlets in the rooms for charging and there were nowhere to hang towels in the shower room. c) it would have been nice to get a few water bottles daily to the room, as part of the all inclusive deal.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced Hotel with Hidden Extra Charges

First of all, the hotel was definitely not worth the money we paid. Many services that should be included in a five-star hotel came with additional charges here. For example, even if you are an all-inclusive guest, you still have to pay 5 euros for one sunbed on the beach. Access to the indoor pools and sauna costs 20 euros per person, and the water park is also an extra charge. They told us that beach towels could only be changed every two days. Moreover, one of the reception staff members (not all, but this one in particular) was extremely rude. For the price we paid, we essentially just got a bed to sleep in and breakfast.
Stayed 1 night in Sep 2024