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Euphoria Resort - All Inclusive

5.0 star property
Luxury property on the beach, with free water park

Choose dates to view prices

Photo gallery for Euphoria Resort - All Inclusive

Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
Classic Room, City View | Minibar, in-room safe, desk, laptop workspace
On the beach, sun loungers, beach umbrellas, beach towels
Classic Room, Pool Access | Minibar, in-room safe, desk, laptop workspace
Interior
Euphoria Resort - All Inclusive offers a complete getaway near Platanias Square. This beachfront property serves a free breakfast buffet each morning, provides soothing aromatherapy treatments, and features an on-site water park that guests of all ages enjoy.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • All inclusive
  • Hot Tub
  • Room service
  • Pool
Beach

On the beach

This all-inclusive property is located on the beach. Take advantage of the beach loungers, beach umbrellas, and beach toys at the sandy beach. Relax and treat yourself to a refreshing beverage at the beach bar. An on-site activity you may enjoy during your trip is beach volleyball. Hiking/biking trails are a noteworthy activity worth checking out nearby.

Fitness facility
View from room

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Suite, Pool View

Family Suite, Pool View | View from room

Family Suite, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
2 bathrooms
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, City View

Minibar, in-room safe, desk, laptop workspace

Classic Room, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View | View from room

Classic Room, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, Pool Access, Partial Sea View

Classic Room, Pool Access, Partial Sea View | View from room

Classic Room, Pool Access, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access | Living area | LED TV, toys

Junior Suite, Pool Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, Pool View

Classic Room, Pool View | Minibar, in-room safe, desk, laptop workspace

Classic Room, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | View from room

Family Suite, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
2 bathrooms
  • 60 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Family Suite, Pool Access, Partial Sea View

Family Suite, Pool Access, Partial Sea View | View from room

Family Suite, Pool Access, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
2 bathrooms
  • 60 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, Pool Access

Classic Room, Pool Access | View from room

Classic Room, Pool Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room, Sea View

Classic Room, Sea View | Minibar, in-room safe, desk, laptop workspace

Classic Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - twin
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite, Pool Access

Family Suite, Pool Access | Terrace/patio

Family Suite, Pool Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
2 bathrooms
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed

About the neighborhood

Map
Chania, Platanias, 730 06

What's nearby

  • Orthodox Academy of Crete - 4 min drive - 2.2 miles
  • Máleme Beach - 6 min drive - 3.6 miles
  • Platanias Beach - 11 min drive - 8.0 miles
  • Platanias Square - 13 min drive - 9.0 miles
  • Agia Marina Beach - 14 min drive - 9.7 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 47 min drive

Restaurants

  • ‪Μπουκιά & Γεύσεις - ‬3 min drive
  • ‪menies - ‬9 min drive
  • ‪Cafe Platanos - ‬3 min drive
  • ‪Paliria - ‬2 min drive
  • ‪Η αcαcία του Αγά - ‬8 min drive

About this property

Euphoria Resort - All Inclusive

Luxury all-inclusive property near Platanias Square
Located close to Platanias Beach, Euphoria Resort - All Inclusive provides a free breakfast buffet, free water park access, and a beach bar. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include hiking/biking and volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Bike rentals, tennis courts, and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
Room features
All 287 rooms offer comforts such as furnished balconies and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Designer toiletries and hair dryers
  • LED TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Chef's Grill Restaurant
  • Kouzina Sea Side Restaura
  • Piatto Italian Restaurant
  • Symposium

Things to do

  • 6 hot tubs
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Playground
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Tennis lessons
  • Waterslide
  • Wine tours
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Euphoria Resort Platanias
Euphoria Resort All Inclusive Platanias
All-inclusive property Euphoria Resort - All Inclusive
Euphoria Resort - All Inclusive Platanias
Euphoria Resort All Inclusive
Euphoria All Inclusive Platanias
Platanias Euphoria Resort - All Inclusive All-inclusive property
Euphoria All Inclusive
All-inclusive property Euphoria Resort - All Inclusive Platanias
Euphoria Resort
Euphoria Inclusive Platanias
Euphoria Inclusive Inclusive
Euphoria Resort All Inclusive
Euphoria Resort - All Inclusive Platanias
Euphoria Resort - All Inclusive All-inclusive property
Euphoria Resort - All Inclusive All-inclusive property Platanias

Frequently asked questions

Does Euphoria Resort - All Inclusive have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Euphoria Resort - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Euphoria Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Euphoria Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Euphoria Resort - All Inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Euphoria Resort - All Inclusive?

Yes, the property is all-inclusive.

Where is Euphoria Resort - All Inclusive located?

Nestled on the beach, this Platanias property is within 9 mi (15 km) of Platanias Beach, Platanias Square, and War Shelter of Platanias. Agia Marina Beach and Kissamos Stadium are also within 12 mi (20 km).

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Reviews

Euphoria Resort - All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

7.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 115 out of 150 reviews
Rating 8 - Good. 27 out of 150 reviews
Rating 6 - Okay. 5 out of 150 reviews
Rating 4 - Poor. 1 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were beautiful food was excellent and seevice was excellent
Stayed 5 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel facility and friendly staff.
Stayed 7 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel complex I’ve ever stayed at. Great variety of food and drinks. Staff accommodating and friendly. Loads of space - never an issue finding a sunbed. Would stay again in a heartbeat !!
Stayed 10 nights in Jul 2025

8/10 Good

Olivia Beth

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel but bar service very slow
Stayed 7 nights in Jul 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with good food and super nice staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Euphoria Resort in Crete, and it was an incredible experience. We had one of the VIP beachfront rooms (without a pool), and the views were absolutely stunning. The room itself was beautiful and spacious, perfect for relaxing after a busy day with our two small girls. The staff were all so friendly, helpful, and accommodating, making sure we always felt taken care of. There were lots of families staying at the resort, which made it feel even more comfortable and welcoming for our kids. I can’t say enough good things about this resort—it was truly one of the highlights of our trip, and I would absolutely consider returning in the future when we go back to Greece. If I had to mention two small things (though they’re not really complaints), it would be that in May, the water was still too cold to fully enjoy swimming, both in the pools and the ocean. The other thing was the food. Like many all-inclusive resorts, there were definitely some meals that were better than others, but overall, we were happy with what was offered. All in all, I highly recommend Euphoria Resort if you’re planning a trip to Crete!
Stayed 8 nights in May 2025

10/10 Excellent

Faidon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food and service. A hotel where the parents can feel like in an adults only but kids have a great time too. Exceptional experience all the way through and will be coming back.
Stayed 7 nights in Aug 2024

10/10 Excellent

EPAMINONDAS

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort
Stayed 3 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was beautiful and clean. The food (other than seafood restaurant) was amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went above and beyond accommodating our every need. Truly exceptional time spent here and would love to come back soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para vacacionar con niños pequeños!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

We had a great week. It is always a concern the food won’t be good at an all inclusive hotel but this place did not disappoint. The guests are 90% families so as a family it’s a relaxing place to be.
Stayed 7 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but no sign of VIP benefits
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing holiday! From the food, to the facilities, to the service. Will definitely be back!
Stayed 4 nights in Sep 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a real gem ! Good food for all inclusive , tremendous selection and great service. Food fo any palate - the hotel is quite new and very modern and spacious - and easy for every age group to find what to do. Really an amazing experience !
Stayed 4 nights in Jul 2022

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice resort. Top class faculties. The swimming pool is simply superb. To top it off, the staff is world class. Very friendly, provide very frequent service and approachable with a smile
Stayed 5 nights in Jul 2023

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but the only thing which could have been better if it was clearly mentioned that some of the dine options will be closed and will open later in the season.
Stayed 5 nights in May 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, very well finished, super clean, great choice of restaurants, loads of things for kids to do with kids club and water slides, very nice spa, decent gym although a larger gym and heavier weights would be welcome. There is no shortage of pools with open lawn areas for the kids to play till they drop. They all the restaurants, but Psari (the fish restaurant) is top notch. Great beach, but it would be great to have a choice of watersports. Highly recommended.
Stayed 6 nights in Jul 2024

6/10 Okay

Vahid

Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for the first time, and it was also our first visit to Crete. Overall, the hotel was good, but there were numerous small issues that made us question certain aspects. For instance, the staff during lunch and dinner seemed overly strict, which detracted from the dining experience. The air conditioning was broken and couldn't cool below 20°C. Although there were four restaurants on site, access was restricted to VIP guests or required appointments, and we were only able to book one restaurant during our six-day stay. Additionally, the loud music at night could be disruptive, sometimes continuing until 10 PM. On the upside, the reception staff were helpful, and the four bars were efficient. The pool was a nice size, accommodating the number of hotel guests well.
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor service

The main problem is not enough employees. This makes the service and maintenance poor. For example: the pool waiters and the children's and infants family club opens at 10am cause all of the employee's are in breakfast service
Stayed 5 nights in Aug 2023

6/10 Okay

Yitshak

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is terrible, the staff is robotic and not empathetic to the guests. Not enough staff members. Weak AC and no one to talk to. The GYM is hot like a sauna, unbearable. In contrast, the facility is terrific, feels brand new and esthetic, though the potential of this property is so much higher, if only the service was even average.
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel with great children’s facilities

We have just returned from a weeks stay with two young children (4 and 11 months). Overall it was a lovely hotel, very modern and clean with a luxurious feel. We searched for a long time to find a hotel where we didn’t have to compromise on the quality of the hotel in order to have good children’s facilities and this did not disappoint. The hotel has the look and feel of an adults only but has a fab water park and children’s area too. The food was good, we mainly ate in the buffet restaurant but had one meal at the Asian restaurant and one at the Chefs Grill, which were both good. We had a junior suite room, which was a really good size, the only downside was that there was no bath, which was tricky with two young children. I would give the hotel and facilities 5 stars, however the service really did let it down. Staff were friendly but in no way did they go above and beyond to provide 5 star service. In the restaurants you were never asked if you wanted a drink other than when you first sat down and the waiters were generally un attentive. Every day they watched me walk from the buffet with a baby in one arm and a plate in the other and nobody ever offered to help. One waiter in the Asian restaurant was very rude, the wind blew our soy sauce off the table and all over us, he just stood and watched not offering to help. When we then asked for help he left us all standing up while he seated another table, only to return when we had to ask him again to get us some napkins.
Stayed 7 nights in Jun 2024

8/10 Good

Chrystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Euphoria Resort Girls Trip

My stay was great minus a few minor things. Our room wasn’t ready on time. When they took us to our room the lamp next to the bed still needed to be fixed. We had to wait for maintenance to come. Also they brought us the wrong suitcase to our room. They eventually found ours and brought it right away. The staff is really friendly and I see they are working hard. We checked in on a Tuesday and checked out on a Friday. They should have more waiters during breakfast. We finished our breakfast and were still waiting for coffee. When I flag down our waitress she brought them right away but my coffee had a hair in it and she had to come back with a new cappuccino. We had a massage at the spa which was amazing and dinner at the Chiefs grill was great. One time they got my order wrong. I ordered a medium steak but it came out medium rare. They were quick in bringing me a new one. Room service did leave a dirty rag after cleaning on the couch next to my clothes. That was a little upsetting. The AC kept shutting off in the middle of the night. We would wake up sweating and had to set the thermostat back down. Besides this the staff at the pool bar were great. I believe one of the ladies name was Christine and she made sure we were having a great time and our drink would come out at a decent time. One last thing,we had ordered a breakfast basket to pick up in the morning to take with us. It ended up not being ready and we had to leave for our tour. We just got a lot of “I’m sorry”.
Stayed 3 nights in Jun 2018

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