Vacations Close To Annaberg Plantation

Not everything was operational in the apt. Lights/fans etc. but was an awesome place to stay.

I rarely write reviews, but I felt this one was important to share. We recently stayed here and unfortunately had an issue with unexpected construction taking place in the building during our stay. The noise significantly impacted our ability to enjoy the property during the daytime, and I was admittedly very disappointed with the situation. However, what happened afterward completely changed my opinion. I reached out to management after our stay and explained my frustration. I made it clear that I was not asking for a full refund—I simply felt the inconvenience should be acknowledged with some reasonable compensation. Their response went far beyond what I expected. They apologized, took responsibility for the situation, and processed a full refund for our stay. I believe you learn a lot more about a business by how they handle a problem than when everything goes perfectly. Problems happen. What matters is whether a company listens to its customers and makes things right. They absolutely did. I also want to specifically recognize Adam, who was extremely kind, professional, and apologetic throughout our stay. I appreciate the way management ultimately handled the situation. They didn't just acknowledge my concerns—they went above and beyond to m

Our room’s air conditioning was not working during our stay. We reported the issue to the front desk multiple times, but it was never resolved, and we were not offered a different room. In addition, our bathroom door was broken for two days. We had to make several requests before it was finally repaired on the third day. The most disappointing part of our experience was the lack of responsiveness from the front desk staff. Our concerns were repeatedly overlooked, and it often felt as though our needs as guests were not being taken seriously. Overall, the poor maintenance and lack of customer service made for a very frustrating stay.

Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking.

Fantastic secluded little gem!!! Highly recommended!!