Pittsfield Vacations

Bed was comfortable and room was new. That part was nice. The towels they gave you would not fit around your body. It was almost like using a face cloth to dry your body. And the room behind the front desk looked like a bomb had gone off.

Checkin was more complicated than necessary. 2 people were working and neither seemed to know what they were doing. Our room was in the south tower. The gentleman working asked if we needed help with our bags. We declined. Then we figured out why he asked. Needed to take the elevator up to the 2nd floor, down a hallway, down steps (which wasn't mentioned), a second elevator up to the 3rd floor. Going down the steps was better than trying to haul our luggage back up them. The restaurant was chaotic and food was so so. Two of us ordered wings. They never came out and we were told both had been given to other patrons. They were being remade, one came out in 10 minutes, the other took 30 minutes. The included breakfast had standard options and was nice.