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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Hotel in Pittsfield with a health club and a 24-hour business center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Meeting facility
Holiday Inn & Suites Pittsfield-Berkshires sits in the heart of the city, offering on-site shopping and a welcoming coffee shop. Guests can relax in the garden or use the free WiFi to stay connected. The staff consistently earns praise from visitors for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
One West Street, Pittsfield, MA, 01201

What's nearby

  • Berkshire Museum - 2 min walk - 0.1 miles
  • Colonial Theater - 3 min walk - 0.2 miles
  • Barrington Stage Company - 8 min walk - 0.5 miles
  • Bousquet Ski Area - 8 min drive - 4.2 miles
  • Hancock Shaker Village - 9 min drive - 5.2 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Angelina's Subs - ‬9 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Ben & Jerry's - ‬8 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in the city center
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • A porter/bellhop, luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with hair dryers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?

Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Barrington Stage Company and Housatonic River are also within 2 mi (3 km). Pittsfield Intermodal Transportation Center is 6 minutes by foot.

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Reviews

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

8.0

Very Good

8.4

Cleanliness

9.4

Location

8.6

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 935 reviews
Rating 8 - Good. 280 out of 935 reviews
Rating 6 - Okay. 140 out of 935 reviews
Rating 4 - Poor. 78 out of 935 reviews
Rating 2 - Terrible. 50 out of 935 reviews

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Staff were very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great rooms
Stayed 1 night in Oct 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wss clean. Staff was helpful a lot. Mskes us feel comfortable and was very accommodating. The restaurant on-site was great. It was cold in the mornings so breakfast on-site was a plus.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Older property, with a friendly staff, and the room was large and clean, but the parking area was closed (looked like it needs extensive repair), so if you come in after the valet shuts down, you have to walk a bit to get to your car.
Stayed 2 nights in Oct 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service
The staff was friendly, room was clean, nice bar, however there is absolutely no parking because ithe garage was closed , and the hot tub was not working, it hasn’t been working for months
Stayed 1 night in Oct 2025

4/10 Poor

Teri

The whole place look tired. Certainly needs a renovation. Had to park in bank parking lot.
Stayed 1 night in Oct 2025

8/10 Good

Cedrine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. My only complaint is that I emailed a couple days ahead of our check-in for a room that would be away from either an ice-machine or some other common louder feature, because we were travelling with our dog; this would help settle her more easily for the night. We ended up with a room right next to the elevators and with louder neighbors. So it took all of us a while to fall asleep even after hiking all day.
Stayed 1 night in Oct 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, downtown, short drive to local attractions
4th of July parade
4th of July parade
4th of July parade
4th of July parade
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean however our tv lacked a good picture and the tech guy knew about this problem. The front parking area was falling apart and was a hazard.
Stayed 2 nights in Oct 2025

8/10 Good

Lissette

Liked: Staff & service
Disliked: Cleanliness
The property, the staff, the rooms were all nice. Staff was very friendly including the restaurant staff. My only concern was a bug on my bed. It wasnt a waterbug, looked more like a small roach. I tried calling the front desk, but no answer. Luckily, I only found that one and didn't see any others. Would I stay here again? I probably would give it another chance only because the staff were so polite and welcoming. But if i were to see another bug, that second stay would be my last stay.
Stayed 1 night in Oct 2025

6/10 Okay

Nicasio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very dated and has definitely seen better days. If I had known the state the hotel is in (looks like they’re in the middle of some renos and upgrades), I would not have booked it. There’s no noise or much disturbance, but the parking garage is closed so you have to park across the street. They do have valet, which is free but when everyone’s trying to leave around the same time, it’s a bit difficult. The surrounding area is ok. It’s central in Pittsfield but drivable to the smaller towns in the county. Maybe once the gut and rehab is all done, it will be worth booking.
Stayed 2 nights in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very spacious, clean and comfortable. The parking situation is the problem. No spaces available nearby. Long walk to the parking lot. The pool was great.
Stayed 3 nights in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking garage is closed for repairs so need to walk two blocks to park car in nearby lot. Hallways and elevators were tired and had old hotel smell. Room was fine but a/c was noisy. Overall a budget experience for a budget price. Staff were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Amenities
Parking is way off site.
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Clean but needs renovations
Stayed 1 night in Jul 2025

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
I’m all set
Stayed 1 night in Jun 2025

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quiet and clean.
Stayed 3 nights in Apr 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not as happy with the parking around the corner as I would have been if it had been in the lot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Oded

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets with stains and no hot water
Stayed 2 nights in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here often because it is close to our daughter’s school in New York. We love staying here and choose this hotel every time.
Stayed 1 night in Jan 2025

8/10 Good

kristin

Liked: Cleanliness, staff & service
Great location for my needs. Quiet and clean price was right as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and spacious, we loved the pool and is right down town
Stayed 1 night in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well located
Stayed 1 night in Jul 2024

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