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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property
Travelers enjoy morning coffee in a cozy shop at this urban retreat where they can plan adventures in the Berkshires while enjoying city convenience

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Exterior - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Meeting facility - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Indoor pool - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Holiday Inn & Suites Pittsfield-Berkshires sits in the heart of the city, offering on-site shopping and a welcoming coffee shop. Guests can relax in the garden or use the free WiFi to stay connected. The staff consistently earns praise from visitors for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(77 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Pittsfield, Holiday Inn & Suites Pittsfield-Berkshires by IHG is in the city center and near a train station. Tanglewood Music Center and Norman Rockwell Museum are cultural highlights, while National Shrine of the Divine Mercy is a notable landmark. Lichtenstein Center for the Arts and Berkshire Museum are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our Pittsfield travel guide
Map
One West Street, Pittsfield, MA, 01201

What's nearby

  • Berkshire Museum
    Berkshire Museum
    2 min walk - 0.1 miles
  • Colonial Theater
    3 min walk - 0.2 miles
  • Lichtenstein Center for the Arts
    5 min walk - 0.3 miles
  • Berkshire Athenaeum
    5 min walk - 0.3 miles
  • Barrington Stage Company
    8 min walk - 0.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Restaurants

  • Cumberland Farms
    11 min walk
  • Burger King
    5 min walk
  • Dunkin'
    11 min walk
  • Dunkin'
    6 min walk
  • Angelina's Subs
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?

Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Lichtenstein Center for the Arts and Barrington Stage Company are also within 10 minutes. Pittsfield Intermodal Transportation Center is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

Verified

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room. Comfortable bed linens
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but restaurant need to close later. Parking was an issue.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sharon

The room was comfortable, and clean. The staff was very courteous and helpful. Breakfast was adequate. Check in and check out went smoothly.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner (house Burger & fries) and Breakfast was very good.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very polite and helpful. But the property was under construction, so you had to walk over a block to your car and park it or you can do a valet that was never present? From what I was told from other people that were staying there is that the place I’ve been under construction for a couple years now that was not advertise that was going on so it was kind of frustrating.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Breakfast buffet was good. Parking lot was under construction, but complimentary valet parking was offered. Friendly staff, comfortable beds.resturanton 2 nd floor was good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and rooms clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Staff & service
The staff was wonderful
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
I was a bit distressed by the parking lot situation and with the garage and lot all dug up and torn apart it looked horrible. But the staff was super kind and helpful and the room was really nice and I liked everything else about it. I was a bit anxious when I pulled up. It would have been nice to know in advance. But our stay went great. (My dog and me). I would stay there again if I have another dog trial out in that area.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean and affordable and super nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Amenities
Very clean and friendly place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness
OK, the hotel needs updating, but the staff was so friendly and helpful it didn't even matter. We parked our car, walked everywhere, 2 min to the Colonial theater! Insider tip, if you buy a breakfast tix from the front desk it's less $ than paying at the restaurant.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Frederick

Liked: Cleanliness, amenities
Clean room, convenient and tasty restaurant
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Staff & service
Staff was nice. Room was clean. Parking lot was under construction. Had to park offsite. Wasn't a total inconvenience. One elevator was broken and the wait time was long each time we were trying to use.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Loved the onsite restaurant & bar.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nancy E.

The hotel is surrounded by construction. We managed to get one of the 10? parking spots in front of the hotel. 2 of the 3 elevators weren't working. The room was clean and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SANDEEP

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and spacious. Our room had 2 queen beds and they easily accommodated 2 of us and our late teen children. It's only 20 minutes from Jiminy Peak skiing area. There are several breakfast and food places nearby.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The room was clean, and staff who checked us in was both courteous and informative.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and it was clean. Staff were nice and helpful. Christmas decorations were lovely!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Staff were very nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sierrah

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Lovely staff!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
The fitness center was in good shape and the restaurant was convenient with good food.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
The staff were awesome! Both ladies at the front desk were so nice and accommodating. Would definitely stay there again!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
Great staff especially Katherine
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant and friendly. From front desk to valet.
Stayed 1 night in Dec 2025