Pine Forge Vacations

For a “luxury hotel” this hotel was one step above a motel. The rooms were outdated, old, and appeared dirty. Our room had shades that didn’t work and flickering lights, not to mention an air conditioner that sounded like a plane taking off. The staff at the main desk was not very friendly or welcoming either. Not worth the $300/night stay in my opinion.

I was impressed with the hotel and casino.

It was a good stay. It was hard to find parking in the street. There as a parking a close by.

The customer service is what made this trip so great. All the managers were very helpful, we had a super early flight and everyone was tired so they were able to check us in early. We went for the World Cup game and they had a late menu for those of us coming in after the game. That was very thoughtful. So all around very great customer service. Only thing, they really need to clean the rooms better, it was really dusty and covers had stained.

Loved it! Would recommend to anyone!