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The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property
Travelers start their day with a hearty breakfast and coffee before choosing between exploring Pigeon Forge or relaxing by the inviting firepit on the terrace

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Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool - The Ramsey Hotel and Convention Center Pigeon Forge (Pigeon Forge)
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Interior entrance - The Ramsey Hotel and Convention Center Pigeon Forge (Pigeon Forge)
Interior entrance - The Ramsey Hotel and Convention Center Pigeon Forge (Pigeon Forge)
Restaurant - The Ramsey Hotel and Convention Center Pigeon Forge (Pigeon Forge)
The Ramsey Hotel & Convention Center in central Pigeon Forge offers refreshed accommodations, a complimentary breakfast buffet, and a spa tub or indoor pool to unwind after adventures. Attentive staff ensures a comfortable stay for all travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(207 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(55 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King With Sleeper Sofa

  • Sleeps 3

View all photos for King Bed Mini-Suite with Jacuzzi&Fireplace

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8

View all photos for Classic Two Queen Beds Guestroom

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Classic Two Queen Beds Guestroom

  • Sleeps 4

View all photos for Superior King With Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Family Two-Bedroom Suite

  • Sleeps 8

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

About the neighborhood

Located in Downtown Pigeon Forge neighborhood, The Ramsey Hotel and Convention Center Pigeon Forge is connected to the convention center. Island at Pigeon Forge and Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dollywood and Anakeesta. Don't miss out on a visit to Ripley's Aquarium of the Smokies. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snow tubing and sledding. Visit our Pigeon Forge travel guide
Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee
    Old Mill
    8 min walk - 0.4 miles
  • Patriot Park
    Patriot Park
    8 min walk - 0.4 miles
  • LeConte Center at Pigeon Forge
    LeConte Center at Pigeon Forge
    11 min walk - 0.6 miles
  • BH8WHW AJD63862, Pigeon Forge, TN, Tennessee, Dolly Parton's Dixie Stampede Dinner & Show. Image shot 2009. Exact date unknown.
    Dolly Parton's Stampede Dinner Attraction
    2 min drive - 1.1 miles
  • Island at Pigeon Forge
    Island at Pigeon Forge
    4 min drive - 1.5 miles

Getting around

  • McGhee Tyson Airport (TYS)
    55 min drive

Restaurants

  • Old Mill Restaurant
    9 min walk
  • McDonald's
    12 min walk
  • CiCi's Pizza
    3 min walk
  • Golden Corral
    14 min walk
  • JT Hannah's Kitchen
    2 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

Hotel remodeled in 2024 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction, The Ramsey Hotel and Convention Center Pigeon Forge provides a free breakfast buffet, a terrace, and a firepit. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, laundry services, and smoke-free premises
  • Evening entertainment, a banquet hall, and a TV in the lobby
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 206 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel and Convention Center Pigeon Forge have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is The Ramsey Hotel and Convention Center Pigeon Forge pet-friendly?

Yes, The Ramsey Hotel and Convention Center Pigeon Forge allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ramsey Hotel and Convention Center Pigeon Forge?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ramsey Hotel and Convention Center Pigeon Forge?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ramsey Hotel and Convention Center Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within 1 mi (2 km) of LeConte Center at Pigeon Forge, Dolly Parton's Stampede Dinner Attraction, and Island at Pigeon Forge. Titanic Museum and Tanger Outlets are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

8.4

Very Good

8.4

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 823 out of 1506 reviews
Rating 8 - Good. 311 out of 1506 reviews
Rating 6 - Okay. 201 out of 1506 reviews
Rating 4 - Poor. 87 out of 1506 reviews
Rating 2 - Terrible. 84 out of 1506 reviews

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Great complimentary breakfast
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great price and location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our over night stay staff were friendly Bed was nice 😴 slept well and breakfest was good 👍
Stayed 1 night in Apr 2026
Verified

8/10 Good

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff and nice room! Was very busy when we came!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The rooms are nice. The beds are comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, coffee, popcorn and a movie by pool. Good, hot breakfast. Clean, spacious room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. The staff was friendly and accommodating. The kids loved the pool. The hot tub didn’t work but that isn’t a big deal for us. We will be booking again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Clean and courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the national park and on the main strip of all activities. Staff was very friendly and had great amenities. Business friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms. Their breakfast was amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the family suite was very spacious and nice for our family to have space to relax and not feel cramped together. The breakfast was nice but after a couple of days we needed some variety. The staff was very nice and helpful when we needed it. Overall we had a great stay, the overall upkeep of the property could use some love but it was clean, roomy and accommodating.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Bien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was great and the breakfast really good as well. I would stay there again.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Jade

Liked: Staff & service
Disliked: Property conditions & facilities
Pool was bice but rooms definitly needed an upgrade. No fan vent in bathrooms so the paint was peeling and door was starting to rot. Understaffed, but staff that was there was very friendly. Breakfast was okay for hotel breakfast.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Karman

Liked: Cleanliness, amenities
Clean and spacious rooms, big breakfast and great location!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Kevin

Liked: Staff & service
Pool seemed to be cloudy and dirty most of the stay. Hallway had a funky smell. Room was good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Apryl C Davis

Liked: Cleanliness, amenities, property conditions & facilities
We were there for an Annual Event and we were very pleased with our room and service from the Staff.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Lakisha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Great amenities and location. The big issue is we were to check out at 11 on Saturday (normal no issue there) but at 10am housekeeping walked into our room without knocking. We had the do not disturb sign on the door and all. When she walked in my spouse was not fully
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

pennie

Liked: Cleanliness, staff & service, amenities
Room was great! The staff was so nice & polite!!The 24 hr pool was a plus with the grands!! Will definitely.stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Clean and staff very nice!!! Will stay there again when I’m in the area.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities, property conditions & facilities
Beyond beautiful clean everything was perfect down to the pool to the breakfast area!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shelbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. We love it here!!! We've stayed here twice and other than one staff member being a little gruff everything here is great! Rooms and entire building is clean, very nice, breakfast is good. We have not had any bad experiences good. I think the only complaint we've had is not enough towels in the pool area and the bathroom had some trim missing on the wall. WE WILL DEFINITELY BE BACK!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

MATTHEW

Clean room and showerhead was amazing. Beds were comfortable. Walls are very thin and you hear everything. And the breakfast had a lot of issues. They don’t make enough food for the volume of people coming through. Overall just okay
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the staff was very friendly, close to all the attractions in Pigeon Forge. The only thing I would want next time is drapes for the windows. There are only sheer curtains and it made it hard to sleep.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Breakfast was really good and the selection was very good
Stayed 1 night in Dec 2025