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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Daily continental breakfast for a fee
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Private bathroom
Hair dryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Clarion Inn & Suites near the Leconte Center Pigeon Forge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 312 reviews
Clarion Inn & Suites near the Leconte Center Pigeon Forge

About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge - 15 min walk - 0.8 miles
  • The Ripken Experience - Pigeon Forge - 3 min drive - 1.1 miles
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive - 1.5 miles
  • Island at Pigeon Forge - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge and The Ripken Experience - Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides laundry facilities, a 24-hour business center, and more. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Xtreme Racing Center and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Dollywood are also within 3 mi (5 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 854 reviews
Rating 8 - Good. 218 out of 854 reviews
Rating 6 - Okay. 99 out of 854 reviews
Rating 4 - Poor. 44 out of 854 reviews
Rating 2 - Terrible. 48 out of 854 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
Stayed 1 night in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks a bit rough from the outside but the rooms are very nice and spacious very clean nice and big bathroom and shower and the bed was probably the most comfortable bed I’ve ever slept in. Thanks for the great stay!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed long enough to get some rest between trips, but everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with comfortable beds! Highly recommend
Stayed 1 night in May 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was walkable. Staff is friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Location wasnt the best and you could hear everything next door to you but itwas clean and staff was great
Stayed 1 night in Mar 2025

6/10 Okay

Mirta

Liked: Amenities
basically, for the price it wasn't bad, however we passed the front desk thinking we were entering from the back of hotel. its situated on a back street needs to have more lighting. room was clean
Stayed 2 nights in May 2025

8/10 Good

James

Nice stay
Stayed 3 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and cost effective location to stay for a night in Pigeon Forge. Its not trying to be anything than what it was. It might look in need of a bit of TLC on the outside, but the room was clean, but the comforter on top of the bed had some stains. The breakfast was plentiful. Staff were friendly. The area was quiet, although there was some loud noises first thing in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to everything around
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The 2nd time we have stayed there. Excellent hotel!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Liked: Staff & service
Would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
The property was spacious, clean, and had everything I needed except the kitchenette has no pot, pans, bowls, plates or utensils.
Stayed 1 night in May 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Very nice place to stay.
Stayed 2 nights in Dec 2024

8/10 Good

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Love this place! Clean, nice staff, good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off season for location place was clean and quiet
Stayed 1 night in Jan 2025

8/10 Good

Kyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice simple motel. I will looking for this motel next time I come to pigeon forge to visit. Thank you for a friendly staff older lady with cats.
Stayed 1 night in Feb 2025

6/10 Okay

Tonya

Liked: Cleanliness, staff & service

Budget friendly and clean

Cheap, clean, comfortable. I was surprised based on the price but will definitely stay again.
Stayed 1 night in Jan 2025

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, amenities
Loud Neighbors, Dirty Floors
Stayed 2 nights in Jan 2025

8/10 Good

Allan

Liked: Amenities
It was clean , staff kind
Stayed 1 night in Dec 2024