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Hilton Vacation Club Laurel Crest Pigeon Forge

2.0 star property

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Exterior - Hilton Vacation Club Laurel Crest Pigeon Forge (Pigeon Forge)
Microwave, coffee/tea maker - Hilton Vacation Club Laurel Crest Pigeon Forge (Pigeon Forge)
In-room safe, iron/ironing board, free WiFi, bed sheets - Hilton Vacation Club Laurel Crest Pigeon Forge (Pigeon Forge)
Exterior - Hilton Vacation Club Laurel Crest Pigeon Forge (Pigeon Forge)
Fitness facility - Hilton Vacation Club Laurel Crest Pigeon Forge (Pigeon Forge)
At Hilton Vacation Club Laurel Crest Pigeon Forge, you can look forward to a terrace, a playground, and an arcade/game room. Adventurous travelers may like the basketball at this hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Free in-room WiFi is available to all guests, along with a library and laundry facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 2 Bedroom Suite 1 Kg 1 Qn Deluxe W/2 Kitchens

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite 1 Kg 1 Qn Deluxe W/2 Kitchens

  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom 1 King Deluxe Suite with Sofabed

In-room safe, iron/ironing board, free WiFi, bed sheets

1 Bedroom 1 King Deluxe Suite with Sofabed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING DELUXE SUITE WITH KITCHEN

In-room safe, iron/ironing board, free WiFi, bed sheets

1 BEDROOM 1 KING DELUXE SUITE WITH KITCHEN

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING DELUXE PLUS SUITE W/ SOFABED

In-room safe, iron/ironing board, free WiFi, bed sheets

1 BEDROOM 1 KING DELUXE PLUS SUITE W/ SOFABED

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING DELUXE PLUS SUITE W/ KITCHEN

In-room safe, iron/ironing board, free WiFi, bed sheets

1 BEDROOM 1 KING DELUXE PLUS SUITE W/ KITCHEN

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE WITH KITCHEN

In-room safe, iron/ironing board, free WiFi, bed sheets

2 BEDROOM 1 KING 1 QUEEN SUITE WITH KITCHEN

  • 120 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 3 BEDROOM 1KG 2TW 1QN BILEVEL TOWNHOUSE

In-room safe, iron/ironing board, free WiFi, bed sheets

3 BEDROOM 1KG 2TW 1QN BILEVEL TOWNHOUSE

  • 158 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed

View all photos for 2 BEDROOM 1 KING 2 TWIN BILEVEL TOWNHOUSE

In-room safe, iron/ironing board, free WiFi, bed sheets

2 BEDROOM 1 KING 2 TWIN BILEVEL TOWNHOUSE

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 2 BEDROOM 1 KING 1 QUEEN SUITE WITH SOFABED

In-room safe, iron/ironing board, free WiFi, bed sheets

2 BEDROOM 1 KING 1 QUEEN SUITE WITH SOFABED

  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for 3 BEDROOM 1KG 2TW 1QN 2 STORY TOWNHOUSE

In-room safe, iron/ironing board, free WiFi, bed sheets

3 BEDROOM 1KG 2TW 1QN 2 STORY TOWNHOUSE

  • 158 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for 2 BEDROOM 1 KING 2 TWIN 2 STORY TOWNHOUSE

In-room safe, iron/ironing board, free WiFi, bed sheets

2 BEDROOM 1 KING 2 TWIN 2 STORY TOWNHOUSE

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 2 BEDROOM 1 KG 1 QN DELUXE SUITE 2 KITCHENS

In-room safe, iron/ironing board, free WiFi, bed sheets

2 BEDROOM 1 KG 1 QN DELUXE SUITE 2 KITCHENS

  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN SUITE WITH KITCHEN

TV

1 BEDROOM 1 QUEEN SUITE WITH KITCHEN

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 QUEEN BED WITH MINI FRIDGE

In-room safe, iron/ironing board, free WiFi, bed sheets

1 QUEEN BED WITH MINI FRIDGE

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom 1 Queen Suite with Sofabed

TV

1 Bedroom 1 Queen Suite with Sofabed

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

View from room

1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 QUEEN BED

In-room safe, iron/ironing board, free WiFi, bed sheets

1 QUEEN BED

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 QUEEN TOWNHOUSE WITH KITCHEN

View from room

1 BEDROOM 1 QUEEN TOWNHOUSE WITH KITCHEN

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 BEDROOM 1 KING DELUXE SUITE HEARING ACCESS

In-room safe, iron/ironing board, free WiFi, bed sheets

1 BEDROOM 1 KING DELUXE SUITE HEARING ACCESS

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 BEDROOM 1 KING SUITE HEARING ACCESSIBLE

In-room safe, iron/ironing board, free WiFi, bed sheets

1 BEDROOM 1 KING SUITE HEARING ACCESSIBLE

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Pigeon Forge, Hilton Vacation Club Laurel Crest Pigeon Forge is near the airport and near a metro station. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Traveling with kids? Don't miss Wilderness at the Smokies and Wild Bear Falls Indoor Water Park. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with cave exploring and mountain biking. Visit our Pigeon Forge travel guide
Map
2628 Laurel Crest Ln, Pigeon Forge, TN, 37863

What's nearby

  • Smoky Mountain Alpine Coaster
    Smoky Mountain Alpine Coaster
    18 min walk - 1.0 mile
  • The Comedy Barn Theater
    The Comedy Barn Theater
    3 min drive - 1.5 miles
  • Island at Pigeon Forge which includes a fountain
    Island at Pigeon Forge
    4 min drive - 1.5 miles
  • Great Smoky Mountain Wheel
    Great Smoky Mountain Wheel
    4 min drive - 1.5 miles
  • Christmas Place
    3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    52 min drive

Restaurants

  • Mellow Mushroom
    5 min drive
  • McDonald's
    11 min walk
  • Pirates Voyage Dinner & Show
    4 min drive
  • Mel's Classic Diner
    4 min drive
  • Timberwood Grill
    5 min drive

About this property

Hilton Vacation Club Laurel Crest Pigeon Forge

Family-friendly hotel near Titanic Museum
At Hilton Vacation Club Laurel Crest Pigeon Forge, you can look forward to a terrace, a playground, and an arcade/game room. Adventurous travelers may like the basketball at this hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Tennis courts, barbecue grills, and concierge services
  • An elevator, smoke-free premises, and coffee/tea in the lobby
Room features
All 304 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hair dryers and toilet paper
  • TVs with cable channels
  • Microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after hours should pick up their keys from security and check in the next day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bluegreen Vacations Laurel Crest, an Ascend Resort Hotel
Laurel Crest Condo
Laurel Crest Condo Pigeon Forge
Laurel Crest Pigeon Forge
Laurel Crest Hotel Pigeon Forge
Laurel Crest Hotel
Bluegreen Vacations Laurel Crest, an Ascend Resort Pigeon Forge

Frequently asked questions

Does Hilton Vacation Club Laurel Crest Pigeon Forge have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Hilton Vacation Club Laurel Crest Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Vacation Club Laurel Crest Pigeon Forge?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Vacation Club Laurel Crest Pigeon Forge?

Check-out is at 10 AM.

Where is Hilton Vacation Club Laurel Crest Pigeon Forge located?

This family-friendly Pigeon Forge hotel is located near the airport, within 2 mi (3 km) of Smoky Mountain Alpine Coaster, Lumberjack Feud, and The Track. Island at Pigeon Forge and Titanic Museum are also within 3 mi (5 km).

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Reviews

Hilton Vacation Club Laurel Crest Pigeon Forge Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted adjoining rooms with our daughter and son in law but also privacy. And was able to achieve this with our stay here. The way the entrance opens to 2 rooms offered this to us.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

My.Ozzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was awesome. However, I did not like having to drive to a separate building just for extra towels or linens. This hotel offers no housekeeping until check out.
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Rong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled my reservation 1 days before check-in.

I made reservation two wks before departure, they cancelled my reservation 1 day before check-in date. Don't even call me to let me know. Told the travel agent that they had to satisfy their "timeshare buyer" first.
Verified

6/10 Okay

Jamie

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

#nope

Staff was rude and unhelpful. This is a timeshare property. I wouldn't stay here again. The location is bad, hard to get to when traffic is bad. Never again.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Anniversary get a way

Great weather and beautiful time away. This has been an annual trip for 30 yrs. 1st time to stay at Laurel crest
Verified

10/10 Excellent

Roddrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy Hotel Lodging

From the service at the entrance until our departure simple easy like a fantasy. We travel a lot
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Attempted to time sell when checking in. Pushy on the request. They tell you to go on another front desk location to "pick up your parking pass", then attempt to hold the parking pass as ransom until you hear their pitch. Walls are super thin could easily hear guest on both sides of my room. Room was very up-to-date and clean. Be cautious of the WiFi charge as well.
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Laurel Crest!! We will definitely keep this place in mind the next time we visit the Pigeon Forge area. The only down side was the condo we were in was very small for my wife, baby and I. We enjoyed our stay a ton it would have just been a little more comfortable if we had of had a little larger condo.
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best lodging in Tennessee

This was our second stay at laurel crest. Loved the cleanes, the location and the staff. Will return again.
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family travels

Had a great time. Only problem was at check in they charged my bank card for rooms again when I had already paid. Went and talk to front desk and they fixed the problem.
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay in Pigeon Forge

Wonderful stay on the Bluegreen Property. Recently remodeled inside and fresh. We enjoy staying there ... And accomodating for our late arrival
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Ok place to rest our heads

We were only there 12 hours, as a place to stay while traveling. Room was advertised as a 2 bedroom, but was actually 2- 1 bedroom units. Which meant my children were in a different unit than I was. We kept the baby with us and let the other 2 stay in the other unit since they are a bit older. Rooms were ok, nothing outstanding. We didn't use anything other than beds and showers so can't comment on anything more. Did take 1/2 an hour to get into our rooms because they couldn't get the card keys activated correctly to open both units. That was frustrating late at night with a small child.
Verified

4/10 Poor

salim

Disliked: Staff & service, property conditions & facilities, room comfort

Don't go there it's not worth the money

The room is super small , the bed is small, the apartment was built under the street level you feel that you are in a coffin
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel didn't receive my reservation but did everything possible to honor my reservation. The receptionist went out of her way to correct the situation.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

My stay was not pleasing

Booked this this hotel for my wife an myself, 15 hour day plus a 3.5 hour day for its amenities; nice comfortable room, flat screen TV and fireplace. Our plans was to get a pizza and relax in front of the flat screen TV and in front of the fireplace and stay in, after out long exhausting day,Arriving at the room, both remotes, living room and bedroom for the TV's where dead. Being a 100+ day per year traveler, I actually keep batteries in my suit case, both battery covers had screws in them so I could not change them and the gas fireplace did not work either. Also, I would like to add there was no buttons on the TV to operate them manually without the remotes. After calling the front desk and them asking me if I was for sure if I was pushing the red button on the remotes. After 1 hour no one showed up, I went to the front office and they acted like they knew nothing of my call. As I walked up one of the owners of the units was in front of me and was stating this was his third time back for a key card that would not open his room. When I inquired how long and the reason was I needed to know if we could eat in as planed or did we have to go out and eat and I mentioned the reason why we chose their hotel to stay in and eat at the fireplace. I was told it would be a long while because they had two other units had AC problems and it was hot and those would be taken care of first. I was told I probably should go out.....the very reason I wanted to stay there was to prevent this.
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

passing through from Florida to Ohio always make a stop and this place was a pleasant surprise
Verified

4/10 Poor

Kristy

Disliked: Cleanliness, property conditions & facilities, room comfort

Not for the price

The room smelled funny walking in. The pull out bed was broke and there was mold on the bathroom wall. For a room that costed $191 I was expecting better
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
All in all it was a good stay but I didn't like hearing the people next door the whole time.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness

Used this hotel because my granddaughter used it.

Check in was OK but had to listen to an offer to listen to a time share sales pitch to get parking pass. Didn't go to be sold anything and I don't like time shares. Hotel room, mini apartment was small but OK, floors were extremely dirty. Got my white sox dirty and stepping into the shower barefooted, I left black footprints.
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place! Excellent location, a little out of the main flow of traffic, but still very close to everything. This place was very nice and we will definitely go back again!
Verified

10/10 Excellent

Pigeon Forge Traveler

Liked: Cleanliness, staff & service, room comfort

Great Place to Stay

Great place to stay! Staff was fabulous to work with! I would highly recommend it.
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laurel Crest in pigeon Forge

Resort is nice but kitchen and dining area was cramped quarters. Bedroom and bathroom great. Balcony nice. Staff were nice.
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Room was clean tidy and very comfortable. We will stay here again! Thank you!
Verified

8/10 Good

Doc 91

Liked: Cleanliness, room comfort

Relax

The room was spacious and extremely clean. I got my parents a room as well and they said it was the cleanest and safest place they have ever stayed. My mom normally has problems sleeping on vacation, but she slept all night.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway in the mountains

It was a great room! The pool was relaxing and the resort was quiet. Can't wait to go back. Wish we stayed one more night.