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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby
Family Suite | Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Grand Smokies Resort Lodge captures Pigeon Forge's magic with a cozy lobby fireplace. Choose between two pools, zip down the waterslide, or watch the kids play. The on-site restaurant saves time, and the nearby nature reserve offers a peaceful escape from the bustle.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(64 reviews)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Microwave
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(63 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
TV
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
TV
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
TV
2 bedrooms
Hair dryer
2 bathrooms
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Map
2385 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 2.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Azul - ‬17 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Titanic Museum
Close to Hatfield and McCoy Dinner Show and Island at Pigeon Forge, Grand Smokies Resort Lodge provides a fireplace in the lobby, a gym, and a conference center. Be sure to enjoy a meal at Wood Grill Buffet, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with a waterslide
  • Free self parking
  • A nature reserve, tour/ticket assistance, and 3 meeting rooms
  • An elevator, a vending machine, and a TV in the lobby
Room features
All 160 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Hair dryers and shampoo
  • TVs with cable channels
  • Heating, daily housekeeping, and phones

Similar properties

Indoor pool

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
8.8 out of 10, Excellent, 2,527 reviews
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Does Grand Smokies Resort Lodge have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–midnight.

Is Grand Smokies Resort Lodge pet-friendly?

Yes, Grand Smokies Resort Lodge allows dogs (limit 2 total). There's a deposit of USD 200.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Smokies Resort Lodge?

Self parking is free at this property.

What time is check-in at Grand Smokies Resort Lodge?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Smokies Resort Lodge?

Check-out is at 11:00 AM.

Where is Grand Smokies Resort Lodge located?

Situated on the boardwalk/promenade, this hotel is within a 15-minute walk of Biblical Times Dinner Theater, Titanic Museum, and Hatfield and McCoy Dinner Show. Island at Pigeon Forge is 1.2 mi (1.9 km) away.

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Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1048 reviews
Rating 8 - Good. 248 out of 1048 reviews
Rating 6 - Okay. 169 out of 1048 reviews
Rating 4 - Poor. 78 out of 1048 reviews
Rating 2 - Terrible. 59 out of 1048 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The area and stay was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

JANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, front desk was helpful and friendly would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning works, easy parking, staff was friendly and enjoyed the buffet for breakfast that was included with our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The beds were soft, the breakfast was good and the pool was nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice hotel. Will stay again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Eleisha

Liked: Cleanliness, staff & service, property conditions & facilities
I wish you had tge buffet next door. You did last time we were there, but not this time. That is a big reason we stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay will be returning soon
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Nuce
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Staff was very nice. Accidentally left a bag in the room and the hotel promptly reached out to let us know and told us how to have it returned. The hotel still needs more updating
Stayed 3 nights in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
Staff are so nice and helps with any needs qiuckly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! We had a bunch of stink bugs got in the room and the maintenance guy came straight to the room and got rid of them. Toilet stopped up and again straight up to fix it. They were so sweet and helpful! Thank you so much for just the great hospitality and the extremely clean rooms. We so enjoyed our stay and the pool was great!!!
Stayed 3 nights in Oct 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and felt very comfortable arriving late at night. Clean property, excellent amenities. Helpful and friendly staff.
Stayed 3 nights in Jul 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and large room
Streakfree.net
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with Slide and the Free breakfast buffet was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Jul 2025

6/10 Okay

David

The hotel was fine for one night. It was run down and not updated in the room. The microwave was cracked and the air vent grill in the room was cracked and dirty. The carpet was dirty. The room was quiet and clean. The parking was easy but a fairly good walk to the entrance.
Stayed 1 night in Oct 2025

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire place was just gross! Staff at front desk not friendly or helpful! Pool was slimy and greenish!
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool and water slide
Stayed 2 nights in Jul 2025

8/10 Good

Leah

Liked: Cleanliness, property conditions & facilities
Awesome pool for kids, friendly staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
It was a quite place to stay and convenient from where our friends were staying. It was clean.
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the room was clean and well furnished. I would have liked a little more information on the location of things in the hotel, the hours for the pool, check out time, etc.
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Liked: Amenities
Informed management about jacuzzi problem but would of been better if they would of checked before my stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suites were perfect! We couldn't tell from the pictures that these were actually two separate rooms in one with a small entryway that connects them. It gave each family privacy but also kept us together which was important for us!
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness
It's a great location close to everything! The restaurant they give you vouchers for and pay for kids wasn't good.
Stayed 2 nights in Jun 2025

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