See all properties

Grand Smokies Resort Lodge

Property class: 2.5

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

An indoor swimming pool with a water slide and a fountain. - Grand Smokies Resort Lodge (Pigeon Forge)
A multi-story hotel with a central courtyard, balconies, and a stone facade. - Grand Smokies Resort Lodge (Pigeon Forge)
A reception area with a wooden cabinet, a coffee machine, and a trash bin. - Grand Smokies Resort Lodge (Pigeon Forge)
A lobby with a large artificial tree, seating area, and a ticket vending machine. - Grand Smokies Resort Lodge (Pigeon Forge)
A modern lounge area with yellow armchairs, a coffee station, and a large window offering a view of the outdoors. - Grand Smokies Resort Lodge (Pigeon Forge)
Close to Titanic Museum and Hatfield and McCoy Dinner Show, Grand Smokies Resort Lodge provides a free breakfast buffet, a fireplace in the lobby, and a gym. Be sure to enjoy a meal at Wood Grill Buffet, the on-site buffet restaurant. In addition to a conference center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Queen Suite

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Double Queen Suite

7.6 out of 10
Good
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen Kitchen Fireplace

A hotel room with a bed, a desk, a chair, a fireplace, and a television.

Queen Kitchen Fireplace

8.4 out of 10
Very good
(108 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for King, Jetted Spa Tub, Suite

A hotel room with a large bed, a desk with a television, a dresser, a window with curtains, and a painting on the wall.

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(98 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Standard Double Room, 2 Queen Beds, Pets Allowed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

A hotel room with a bathtub, a bed with a blue bedspread, a nightstand with a lamp, and a painting on the wall.

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A bedroom with a wooden bed, a nightstand with a lamp, a chair, and a window with a view.

Family Suite

8.6 out of 10
Excellent
(14 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds
  • Free WiFi

About the neighborhood

Located in Pigeon Forge, Grand Smokies Resort Lodge is connected to the convention center. Wilderness at the Smokies and Ober Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Titanic Museum and Dollywood are not to be missed. Spend some time exploring the area's activities, including winery tours. Visit our Pigeon Forge travel guide
Map
2385 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • The Wax Museum sign with a large bear statue and tall buildings in the background.
    Hollywood Wax Museum
    3 min walk - 0.2 miles
  • A building with a blue exterior and snowflake decorations, named "Pigeon Forge Snow."
    Pigeon Forge Snow
    8 min walk - 0.5 miles
  • A grand wooden staircase with ornate railings and a large clock at the center.
    Titanic Museum
    11 min walk - 0.6 miles
  • Christmas Place
    8 min walk - 0.4 miles
  • Hatfield and McCoy Dinner Show
    12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS)
    51 min drive

Restaurants

  • Sunliner Diner
    3 min walk
  • Azul
    17 min walk
  • Downtown Flavortown
    17 min walk
  • Blue Moose Burgers & Wings
    5 min walk
  • Mellow Mushroom
    3 min drive

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
Pigeon Forge
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
8.8 out of 10, Excellent, 3,272 reviews
Econo Lodge Pigeon Forge Riverside
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Frequently asked questions

Does Grand Smokies Resort Lodge have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–midnight.

Is Grand Smokies Resort Lodge pet-friendly?

Yes, Grand Smokies Resort Lodge allows dogs (limit 2 total). There's a deposit of USD 200.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Smokies Resort Lodge?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Smokies Resort Lodge?

Check-out is at 11:00 AM.

Where is Grand Smokies Resort Lodge located?

Situated on the boardwalk/promenade, this hotel is within a 15-minute walk of Biblical Times Dinner Theater, Titanic Museum, and Hatfield and McCoy Dinner Show. Island at Pigeon Forge and LeConte Center at Pigeon Forge are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 757 out of 1656 reviews
Rating 8 - Good. 390 out of 1656 reviews
Rating 6 - Okay. 282 out of 1656 reviews
Rating 4 - Poor. 122 out of 1656 reviews
Rating 2 - Terrible. 105 out of 1656 reviews

Reviews

Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great visit. We enjoy this location very much.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice! Breakfast was great! Will stay here again!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and we will definitely stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff pool was awesome
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great, amenities are great and its a great area. The common areas and rooms are dated but the beds are comfortable. Would stay again!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean good location need to improve breakfast
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, nice pool, good hot breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family suite, it has plenty of room. There were 6 of us and still had room. The beds are comfortable. Rooms were clean. The pool was a lot of fun.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was clean! We'll be back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with kids and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and wonderful pool
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, room was spacious, pool was warm and fun, large arcade, great value. Will definitely stay here again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all our stay was good. We did pay for a balcony and a jacuzzi but were very disappointed in the balcony view since the room we had seemed to be positioned beteeen 2 buildings we got nothing but a view or a building. It was in walking distance to many attractions and the pool and slide were nice
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Kitchenette was great. View from our 5th floor of mountains was nice. Staff was nice and helpful. Would stay again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rosalyn

Super great value & very family friendly! Staff warm & welcoming. Overall property needs a good deep clean but rooms were clean & although you can see the age of the building, it’s kept up well. Soaking tub was amazing!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cheap for a good getaway weekend, but the view from the window was not that great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast. I also loved the pool. The staff was very friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and housekeeping was very quick when asking for items
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think you can beat it for the price. it's a great deal, room was very clean, very cool indoor pool with a water slide for the kids. it's close to everything. staff are generally helpful. second time I've been here very happy.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent place to stay if you’re just passing through. The room was large with plenty of facilities. Breakfast was decent too. My only complaint was the constant noise in the hallways; management should consider stricter policies, especially at night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grand Smokies Lodge Resort! The room was nice and clean, the price was affordable, and the location was perfect. It was close to everything we wanted to do in Pigeon Forge, which made our trip so much easier and more enjoyable. We would definitely recommend this resort to anyone looking for a comfortable and convenient place to stay!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Chelsea

I wish the breakfast had been more of a variety. The pool needed to be maintained better. Staff was nice.
Stayed 3 nights in Jul 2026