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Best Western Plaza Inn

2.5 star property
Travelers splash in multiple pools at this Pigeon Forge retreat, then soak tired muscles in spa tubs after exploring nearby attractions

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Photo gallery for Best Western Plaza Inn

Exterior - Best Western Plaza Inn (Pigeon Forge)
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Plaza Inn (Pigeon Forge)
Lobby - Best Western Plaza Inn (Pigeon Forge)
Exterior - Best Western Plaza Inn (Pigeon Forge)
Indoor pool, 2 outdoor pools, sun loungers - Best Western Plaza Inn (Pigeon Forge)
Best Western Plaza Inn, near Dolly Parton's Stampede Dinner Attraction, offers a complimentary breakfast buffet. Guests can use the 24-hour business center or relax in two spa tubs and indoor/outdoor pools with sun loungers. Visitors love the welcoming staff and pool areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(253 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Sofa bed
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LED TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. Wilderness at the Smokies and Ober Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Douglas Lake. Dollywood's Splash Country and Dollywood are not to be missed. Spend some time exploring the area's activities, including snowboarding, golfing, and skiing. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • BH8WHW AJD63862, Pigeon Forge, TN, Tennessee, Dolly Parton's Dixie Stampede Dinner & Show. Image shot 2009. Exact date unknown.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • Patriot Park
    Patriot Park
    9 min walk - 0.5 miles
  • The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee
    Old Mill
    12 min walk - 0.7 miles
  • LeConte Center At Pigeon Forge
    LeConte Center at Pigeon Forge
    4 min drive - 1.6 miles
  • Gatlinburg Municipal Golf Course
    14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Old Mill Restaurant
    16 min walk
  • Cookout
    9 min walk
  • McDonald's
    9 min walk
  • Texas Roadhouse
    4 min walk
  • Reagan's Broken Egg Pancake House
    11 min walk

About this property

Best Western Plaza Inn

Hotel near Dolly Parton's Stampede Dinner Attraction
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour business center at Best Western Plaza Inn. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, along with sun loungers
  • Free self parking
  • A vending machine, an elevator, and smoke-free premises
  • A front-desk safe and a 24-hour front desk
  • Guest reviews say great things about the pool, helpful staff, and location
Room features
All 201 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

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8.8 out of 10, Excellent, 2,737 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction, and within 3 mi (5 km) of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mi (2 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1324 out of 2170 reviews
Rating 8 - Good. 554 out of 2170 reviews
Rating 6 - Okay. 197 out of 2170 reviews
Rating 4 - Poor. 59 out of 2170 reviews
Rating 2 - Terrible. 36 out of 2170 reviews

Reviews

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay. Clean rooms, daily housekeeping, and great, friendly staff. Quiet place to stay. Already making plans for another trip back to Pigeon Forge and Gatlinburg and this is the place to stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay period. Clean room,decent breakfast,and location
Stayed 4 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and location was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, great price
Stayed 3 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very quick check-in and check-out, friendly and professional staff, room was nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice
Stayed 3 nights in Dec 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff were courteous and breakfast was very good. However, the black out drape was broken. Highly recommend Best Western.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Staff was friendly. The property was very clean and well maintained. The free breakfast was very good and the maid service was exceptional. I would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Crystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay!! The room was incredible! Very clean. The pool was wonderful! The breakfast was delicious! All staff was really friendly. We will definitely recommend this location and hope to come back someday.
Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and comfortable beds Will stay here again!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Tawnia

Liked: Cleanliness, amenities, property conditions & facilities
It was our 1st time staying here, and we really enjoyed it. The staff was friendly. The rooms very clean. The beds were comfortable and the inside pool was amazing. We will definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. We stopped for one night, then decided to unexpectedly stay another night. Definitely recommend. The breakfast was delicious, the staff was great and our room with the fireplace the spiral staircase and loft was perfect our kid loved it so did we. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Sung Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility with great service at the front desk & housekeeping
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Very convenient for our trip to Dollywood. Great breakfast, beautiful room!
Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt eat breakfast..room was clean indoor pool was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, easy access to local attractions, decent breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great breakfast included.
Stayed 1 night in Jun 2025

10/10 Excellent

Marijo

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly and helpful. Breakfast was a great variety and very tasty!
Stayed 1 night in Nov 2025

10/10 Excellent

Racheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, good breakfast, neat & tidy property. I would definitly stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The line was long if you waited too long to eat. The room was very nice and clean. The staff was very nice and friendly. My first time staying there. I will definitely go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, great breakfast, friendly staff, located in the main highway where all the attractions are. Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean and refreshing, very nice and courteous employees. Breakfast okay
Stayed 2 nights in Dec 2025