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Hotel Bencista

Property class: 3

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Photo gallery for Hotel Bencista

A balcony with two white lounge chairs and a beige umbrella, overlooking a beach and ocean. - Hotel Bencista (Pietrasanta)
A beach with rows of sunbeds and umbrellas, a clear sky, and a flagpole in the distance. - Hotel Bencista (Pietrasanta)
A dining area with tables set for service, a brick wall, and large windows with curtains. - Hotel Bencista (Pietrasanta)
A living room with a sofa, a television, a cabinet, a table, and a window with curtains. - Hotel Bencista (Pietrasanta)
A bedroom with a bed, a window with curtains, and a view of buildings outside. - Hotel Bencista (Pietrasanta)
At Hotel Bencista, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Single Room

A bedroom with a bed, a view of the beach, and a painting of a flower on the wall.

Basic Single Room

  • Water view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room, Balcony

A hotel room with two beds, a sliding glass door to the balcony, and a bedside lamp.

Deluxe Room, Balcony

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Sea View

A hotel room with a bed, a bunk bed, a view of the sea, a window with curtains, and a ceiling light.

Family Quadruple Room, Sea View

  • Sea view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room

A hotel room with a bed, a desk, a chair, a window with curtains, a painting on the wall, and a view of the outside.

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a nightstand, a wall-mounted lamp, and a window with curtains.

Standard Double or Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

A bedroom with a bed, a nightstand, a window with curtains, and a painting on the wall.

Superior Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

A bedroom with a bed, a window with curtains, and a view of buildings outside.

Deluxe Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

DOUBLE SUPERIOR

  • Sleeps 4

About the neighborhood

Located in Pietrasanta, Hotel Bencista is on the boardwalk/promenade. The area's natural beauty can be seen at Forte dei Marmi Beach and Viareggio Beach. Norcineria Bonuccelli and Centro Matteucci Per L'Arte Moderna are also worth visiting. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Tonfano travel guide
Map
Viale Roma, 61, Marina di Pietrasanta, Pietrasanta, LU, 55045

What's nearby

  • A beach with striped umbrellas and lounge chairs.
    Petrasanta Beach
    2 min walk - 0.1 miles
  • A beach with mountains in the background.
    Forte dei Marmi Beach
    3 min drive - 2.0 miles
  • A beach with blue umbrellas and lounge chairs, a flag, and buildings in the background.
    Viareggio Beach
    7 min drive - 4.1 miles
  • A historic brick fortress with a prominent tower and arched windows, situated by a calm body of water.
    Port of Livorno
    46 min drive - 37.4 miles
  • Versiliana Park
    5 min drive - 2.7 miles

Getting around

  • Pietrasanta Station
    12 min drive
  • Galileo Galilei Airport (PSA)
    38 min drive

Restaurants

  • Franco Mare
    8 min walk
  • Margherita Caffe
    4 min walk
  • LABottega
    3 min drive
  • Trattoria da Carlino
    6 min walk
  • Café Turandot
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • Elevator (27 inch wide door)
  • Smooth flooring in room

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT046024A1GV8JAEAN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Bencista pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Hotel Bencista doesn't offer parking.

What time is check-in at Hotel Bencista?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Bencista?

Check-out is at 11 AM.

Does Hotel Bencista provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bencista located?

Situated in Pietrasanta, this beach hotel is within 1 mi (2 km) of Petrasanta Beach and Versiliana Park. Monte Matanna and Forte dei Marmi Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bencista Reviews

6.4

7.0

Cleanliness

9.6

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 5 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 9 out of 38 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we choose not to stay as hotel staff were going into guests rooms, we asked to cancel they would not honor.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Nice view from the roof terrasse!
Nice view from the roof terrace☀️
View from the street!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sound carries up the stairs, so I woke up a lot. The cleaning staff also walked in without knocking twice. Overall, the room was nice.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the Worst Stay of My Life I strongly advise against staying at this hotel. There was no staff present, no one to contact, and it was completely impossible to get assistance when I needed it. The key card they gave me didn’t work, and I was locked out for an entire night—with no one available to help, no phone answering, nothing. When I finally managed to speak to someone the next day, the staff were incredibly rude and completely indifferent to what had happened. They didn’t apologize or try to make it right in any way. It was honestly one of the worst travel experiences I’ve ever had. Avoid this place at all costs.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulitissima e sempre in ordine, biancheria di ricambio sempre disponibile
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

La camera pulita, personale gentile, mi sono trovata bene
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Non appena entrati in camera ci siamo accorti che il bagno aveva i muri pieni di muffa, di conseguenza mi son recata da Rachele in reception la quale come prima cosa cosa non ha fatto altro che mettere in dubbio la mia parola dicendo che era impossibile vi fosse muffa ma che si trattava solo di polvere (che comunque sarebbe stato un problema). Dopo aver aspettato 10 minuti, Rachele viene in camera e conferma che si tratta di muffa, affermando che non sapeva se vi erano altre camere e che comunque quella muffa “non ci avrebbe fatto male”. Dopo altri 10 minuti, dopo molteplici solleciti da parte mia, ci è stata cambiata la camera, dandoci una superior e sottolineando più volte il fatto che non ci è stata fatta pagare la differenza da camera base a camera superior (ma ci mancherebbe altro!). In tutta questa manfrina Rachele era molto scocciata e non ci ha nemmeno chiesto scusa per l’inconveniente creato e i toni utilizzati nei nostri confronti. Per concludere, nella nuova camera la stanza era umida, fredda, il letto aveva solo il lenzuolo senza le coperte che si trovavano nell’armadio… insomma un vero disastro fra disorganizzazione e scortesia di Rachele.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Amenities
Terribile. Esperienza da incubo, ci hanno rovinato la serata. Arriviamo alle 18:00 per il check-in e non c’è nessuno. Nessun messaggio, nessuna email, nessun preavviso con il codice di accesso. Nulla. Siamo costrette a chiamare un numero, restando fuori con tutte le valigie, mentre una persona al telefono ci chiede i documenti prima ancora di darci il codice. Situazione già assurda. Entriamo finalmente in stanza e la televisione non funziona. Zero canali, completamente inutilizzabile. Richiamiamo il numero del check-in e la signorina ci passa un altro numero, dicendo che “ci avrebbero aiutato loro”. Chiamiamo e risponde una persona estremamente scortese e cafona, che invece di scusarsi per il disagio esordisce con: “Innanzitutto chi vi ha dato questo numero? Io non sono nel mio orario lavorativo, prenderò provvedimenti” e subito dopo: “Io non sono un tecnico della televisione”. Nessuna scusa. Nessuna disponibilità. Trattate come se i loro problemi aziendali fossero colpa nostra. A quel punto chiedo il rimborso per poter andare in un’altra struttura. Mi viene risposto che “non hanno potere decisionale” e che la manager mi avrebbe contattata il giorno dopo. Mai sentiti. Spariti. Zero professionalità, zero assistenza, zero rispetto per il cliente. State lontani mille miglia.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Disposizione della camera ottima, peccato sulla pulizia della stessa.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Il personale non lo abbiamo visto. Sono stati molto gentili coloro che hanno risposto al telefono da Roma dandoci indicazioni. Stanza freddissima con riscaldamento che nn funzionava e igiene davvero insufficiente.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Hotel in ottima posizione e personalmente la mia camera con vista mare era spaziosa e pulita.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Nulla
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beläget nära stranden. Rena och fräscha rum, mycket fint städat. Terrassen på taket var stor och det fanns både solstolar och loungeavdelning. Utsikten är makalös! Det finns flera bra restauranger i närheten.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Read all

Stod i beskrivningen att de pratar engelska, vilket de knappt förstod mycket av frågorna man hade. Den fungerar för att checka in och sånt, men frågor om transport och strand mm var svårare att fråga om. Hotellet själv hade inga strandstolar eller parasoller, och att stränder runt om var fullbokade av locala turister. för 25 Euro fick man ligga på plats 14 av 15 rader upp på stranden, tråkigt att hotellet inte hade några reserverade för hotellets gäster på något strand. Hotellet hade väldigt bra med hur rent och vad det doftade, av 4 hotell var detta det ända som inte luktade rök på, så det var ett stort plus. Vårt flyg gick 6:40 på morgonen, detta innebar att det inte fanns någon kollektivtrafik till flygplatsen och bara dyr taxi, detta kunde inte hotellet hjälpa med. Det de gjorde var att de inte ens tog mitt förslag utan gav en egen tanke på deras lösning vilket var att åka in till staden kvällen innan. Alltså att vi betalat för en natt som vi då inte behövde, i deras förslag. Receptionen är bemannad fram till 14, efter det så kan man ringa, men lite oklart varför det står i beskrivningen 24/7
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bra semester .

Mycket trevlig personal rent och snyggt. enklare men prisvärd frukost , ett plus var att man fick låna cyklar gratis , receptionen var obemannad efter kl 14 så det var väll mindre bra .
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Det var rent och fräscht. Frukosten var inte bra. Trevlig personal. Det som var mindre bra var att det bara var bemanning i receptionen till 14.00. Obevakat sedan och svårt första dagen att ta sig in via grind.
Stayed 7 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessima esperienza ... riscaldamento spento pur con una bimba piccola,hotel deserto e tutto chiuso ed al buio..personale che non parlava nemmeno italiano..non è una questione di razzismo da di fornire servizi adeguati
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Fantasma. Arrivati e nessuno ci apre…dopo ricerche arriva un ragazzo che fa le foto dei documenti (x chi? Boh) e ci dà le chiavi x entrare e uscire. Camera x3…. Che non è x 3… terzo letto aggiunto e non si cammina più, armadio piccolissimo. Asciugamani per 2 persone…. Riscaldamento in bagno rotto…. Arriverà il tecnico…quando boh…doccia al freddo. Pagato compresa di colazione ma periodo invernale non c’è. Peccato che Expedia venda il pacchetto con!!!! Davvero un disagio. Responsabilità da accertare attraverso le vie opportune! Da salvare…solo che la Camera nuova… in inverno SCONSIGLIATO!!! I
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Da non ripetere

Dal sito Hotels offerto camera con colazione inclusa ,all'arrivo in struttura ci informavano dell assenza del servizio. Camera fredda......
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is not new but well maintained and clean

We loved our stay, the staff was extremely helpful providing directions and making reservations at local restaurant. We decided to stop there as the weather was higher than expected and we wanted to spend a day at the beach. Great discovery would recommend
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favoloso

È stata una vacanza serena, rilassante e divertente
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübsches, familiäres Hotel direkt am Strand

Wir waren Mitte September 2014 dort. Außerhalb der Hauptsaison war nicht so viel los, es war schön ruhig, aber gleichzeitig gab es viel zu sehen. Die Hotelbesitzerin war sehr freundlich und sehr hilfsbereit. Die Dachterasse ist genial, eine super Sicht auf das Meer, Abends super zum Sonnenuntergang anschauen. Einzig alleine das Frühstücksangebot war nicht sehr zufriedenstellend. Aber das ist in Italien ja fast schon normal. Wir würden auf jeden Fall nochmal dort hin, es hat alles super gepasst.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, close to the beach and smart rooms!

Very nice and personal service with it's own restaurant and roof terrace. Smart rooms with modern bath rooms. Just the thing for an easy-going and relaxing stay at Marina di Pietrasanta, just a short journey from Pisa.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Stayed 4 nights in Apr 2026