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Hervey Bay Hotel & Resort

3.0 star property
Recharge by the pool or explore nearby attractions with tour assistance. Unwind at our bar after a day out.

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Photo gallery for Hervey Bay Hotel & Resort

View from property - Hervey Bay Hotel & Resort (Pialba)
Family Room | Bed sheets - Hervey Bay Hotel & Resort (Pialba)
View from property - Hervey Bay Hotel & Resort (Pialba)
Outdoor pool - Hervey Bay Hotel & Resort (Pialba)
Restaurant - Hervey Bay Hotel & Resort (Pialba)
In the heart of Pialba, Hervey Bay Resort is a haven for relaxation. Take a refreshing dip in the outdoor pool, unwind with dry cleaning/laundry services and enjoy WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Bed sheets

Standard Twin Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Bed sheets

Superior Twin Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Bed sheets

Family Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located near the beach, Hervey Bay Hotel & Resort is in Pialba, a neighborhood in Hervey Bay. The area's natural beauty can be seen at Duggan Conservation Park and O'Regan Creek Conservation Park, while Fraser Coast Discovery Sphere and Hervey Bay Historical Village Museum are cultural highlights. WetSide Water Education Park and Fraser Coast Cultural Centre are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Hervey Bay travel guide
View more Motels in Hervey Bay
Map
249 The Esplanade, Pialba, QLD, 4655

What's nearby

  • Esplanade
    Esplanade
    1 min walk - 0.1 miles
  • WetSide Water Education Park
    3 min walk - 0.2 miles
  • Fraser Coast Cultural Centre
    9 min walk - 0.5 miles
  • Fraser Coast Discovery Sphere
    10 min walk - 0.6 miles
  • Stockland Hervey Bay Shopping Centre
    17 min walk - 0.9 miles

Getting around

  • Howard Station
    33 min drive
  • Hervey Bay, QLD (HVB)
    12 min drive

Restaurants

  • McDonald's
    18 min walk
  • Burger Urge
    3 min drive
  • Pie & Pastry Paradise
    6 min walk
  • KFC
    19 min walk
  • Natural Noodle Hervey Bay
    16 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Hervey Bay Hotel & Resort have a pool?

Yes, this property has an outdoor pool.

Is Hervey Bay Hotel & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hervey Bay Hotel & Resort?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hervey Bay Hotel & Resort?

Check-out is at 10 AM. Late check-out is available for AUD 60 (subject to availability).

Where is Hervey Bay Hotel & Resort located?

Located in Pialba, this motel is within a 10-minute walk of WetSide Water Education Park, Esplanade, and Fraser Coast Cultural Centre. Fraser Coast Discovery Sphere and Hervey Bay Historical Village Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hervey Bay Hotel & Resort Reviews

7.0

Good

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 56 out of 319 reviews
Rating 8 - Good. 110 out of 319 reviews
Rating 6 - Okay. 93 out of 319 reviews
Rating 4 - Poor. 35 out of 319 reviews
Rating 2 - Terrible. 25 out of 319 reviews

Reviews

Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Clean property but quite old. Hotel was great for a dinner.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, ocean view,
Stayed 1 night in May 2026
Verified

6/10 Okay

Lyn

View was fine
Stayed 13 nights in Mar 2026
Verified

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and well presented. Bathroom stocked good. Hot water excessively hot and required caution when using. Bath/shower had a high step in and out and needs an assistance handle on wall for safety. Amenities meet all our needs. Staff on call as needed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
While I found the room ok and the staff very helpful and friendly I had a problem with the shower over a plunge bath. I have osteo in one leg and was afraid of falling without a non slip mat or a railing to hold onto. Thank you
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lorraine

Friendly staff .Great size and clean room with sea views and all amenities you could need.Great restaurant. Very comfortable stay.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Craig

View
Stayed 1 night in May 2026
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Tom

Disliked: Property conditions & facilities
Rooms were in poor condition, needs renovating badly or tear down start again. Fixtures were from the 80s, bed seemed past its used by date, the only saving grace was the location and restaurant / bar attached. Price was affordable and i guess thats reflected in the quality of the room.
Stayed 1 night in May 2026
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Had a water view, shower in bath taps to turn shower on taps were at bottom near the bath outlet. A/C cold not warm it's winter now, 3cups 3 wine glasses 1 tea spoon no plates, bowls, knives or spoons. It is not a resort it's a run down motel it needs painting, carpets, the ceiling fans are rusty or need cleaning
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

LACHLAN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Yes but no seats or furniture
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Dan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A tired older place. Cheap ok for a night. Musty carpets. Poor wifi. A 15 min walk to buses. Nice people. Restaurant was ok
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ian

Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and needs a new good refresh & bathroom
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

rick

Disliked: Cleanliness, staff & service, amenities
This motel would be the worst motel i have ever stayed in , run down, dirty . Hotels.com you might want to remove this motel from your web site or it will damage your reputation for offering clean motels .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GARY

Liked: Staff & service
Okay
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, all cutlery in the grubby draw was FILTHY. Unwashed. The room smelt like mould. Never again
Stayed 1 night in May 2020
Verified

2/10 Terrible

L

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unit was old and disgusting. Bed spreads need throwing out and place needs a paint and some money spent updating it a bit. No microwave to heat food.. Place really needs demolishing its that run down.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very comfy for the price. Place was once no1 now a little run down but acceptable. Staff courteous and helpful. You have full hotel facilities here. Excellent views across the Bay. Close to the city centre. Yes will stay again.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Room needs to be painted bed covers need to be thrown out
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
You had me booked in a Month after i wanted it and they would not accept that i had already paid and had to pay again so a refund would be nice
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Place needs some work/ maintenance Showing its age badly
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an excellent meal in onsite restaurant and happy hour in the bar was a bonus
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Has what you need but definitely needs upgrading, woke with very sore back. Clean and tidy, staff lovely but more tlc needed
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Management did their job efficiently. Nice, friendly people.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Old and outdated! Needs to be demolished and start again!
Stayed 2 nights in Oct 2019