Apartamentos en Phước Hoà

“Good”

“Overall the room is acceptable except there were many ants running around.”

“The day before my stay, I contacted the property via WhatsApp to confirm check‑in details. I was told everything was fine and to call again once I arrived onsite. About ten minutes later, they messaged me saying they did not have the room type I had booked and fully paid for months in advance. They gave me no alternative solution and simply told me to cancel through Expedia — even though the booking clearly stated that cancellation would result in most of the payment being withdheld. I tried...

“The door’s lock is broken. Poor communication and this is just studio. We asked about the broken lock and they ignore the issue. We ended up renting another hotel room to stay overnight, come back to this property to return their key in the next day”

“It was listed as premier room with partial sea view. But room was not at all fully equiped, there was no kettle, 1 or 2 glasses, 1/2 plates, It’s supposed to be an apartment with stove and utensils but NOt. There was no towels The fridge was not working cooling properly. Bed sheets were left in the washer. However, those were provided the next day after asking. It’s better to have the room well maintained and equiped to make it on par for a 4star listing and may charge more. Listing needs to be...