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ASHLEE Heights Hotel Patong

4.0 star property
Travelers enjoy city living with easy access to Jungceylon Shopping Center and Bangla Road's vibrant nightlife, plus a refreshing outdoor pool to cool off.

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Photo gallery for ASHLEE Heights Hotel Patong

Outdoor pool - ASHLEE Heights Hotel Patong (Patong)
Two Bedrooms Family Suites | Minibar, in-room safe, desk, blackout drapes - ASHLEE Heights Hotel Patong (Patong)
Cafe - ASHLEE Heights Hotel Patong (Patong)
Business center - ASHLEE Heights Hotel Patong (Patong)
Premier Triple Room | Minibar, in-room safe, desk, blackout drapes - ASHLEE Heights Hotel Patong (Patong)
ASHLEE Heights Hotel Patong, in the heart of Patong, offers an upscale retreat with a rooftop terrace and outdoor pool. Guests enjoy in-room WiFi, a bar, and Citrus Cafe serving breakfast and kids' meals. The helpful staff consistently earns positive reviews.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Bed

View from room

Superior King Bed

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Triple Room

Premier Triple Room | Minibar, in-room safe, desk, blackout drapes

Premier Triple Room

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Family Suites

Two Bedrooms Family Suites | In-room dining

Two Bedrooms Family Suites

  • Mountain view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Patong, ASHLEE Heights Hotel Patong is near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Patong Go-Kart Speedway and Phuket Offroad Fun Park and Dino Park Mini Golf are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Patong travel guide
Map
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150

What's nearby

  • Patong Beach which includes general coastal views and a beach as well as a couple
    Patong Beach
    9 min walk - 0.5 miles
  • Phuket, Thailand - February 17, 2015: Jungceylon shopping and entertainment with fountains largest shopping mall in Phuket, Thailand
    Jungceylon Shopping Center
    10 min walk - 0.6 miles
  • Performance of the song "Amazing Thailand" on stage of the Simon Cabaret, a famous Transvestite Cabaret, Patong Beach, Ao Patong
    Simon Cabaret
    12 min walk - 0.7 miles
  • Bangla Night Street which includes a small town or village and signage
    Bangla Road
    14 min walk - 0.8 miles
  • Nanai Road
    5 min walk - 0.3 miles

Getting around

  • Phuket Intl. Airport (HKT)
    59 min drive

Restaurants

  • Le Dolce Cafe
    2 min walk
  • Doodee
    1 min walk
  • only cheese @patong
    3 min walk
  • Special Coffee
    2 min walk
  • Sanook Pub (สนุก ผับ)
    1 min walk

About this property

ASHLEE Heights Hotel Patong

Upscale hotel near Patong Beach
Near Jungceylon Shopping Center and Bangla Road, ASHLEE Heights Hotel Patong provides a terrace, dry cleaning/laundry services, and a bar. The on-site Thai cuisine restaurant, Citrus Cafe, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and beach towels
  • Smoke-free premises, luggage storage, and multilingual staff
Room features
All 77 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Citrus Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Beach towels
  • Terrace

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 3500
  • New Year's Eve (December 31) Gala Dinner per child: THB 1750 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites

Frequently asked questions

Does ASHLEE Heights Hotel Patong have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ASHLEE Heights Hotel Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ASHLEE Heights Hotel Patong?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ASHLEE Heights Hotel Patong?

Check-out is at noon.

Where is ASHLEE Heights Hotel Patong located?

Situated near the beach, this hotel is within a 15-minute walk of Nanai Road, Patong Beach, and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

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Reviews

ASHLEE Heights Hotel Patong Reviews

7.6

Good

8.0

Cleanliness

6.6

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 111 out of 471 reviews
Rating 8 - Good. 200 out of 471 reviews
Rating 6 - Okay. 101 out of 471 reviews
Rating 4 - Poor. 32 out of 471 reviews
Rating 2 - Terrible. 27 out of 471 reviews

Reviews

Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel, walking distance from restaurants and all the action, but far enough that it's not too crazy. Huge rooms, really great value for money.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Katrina Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just needed a bit more variety for breakfast and couldn't use the TVs in bedrooms loved the room and pool though
Stayed 10 nights in Jul 2025
Verified

6/10 Okay

Katie

Just ok

No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Stayed 11 nights in Apr 2023
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

Ankur

Disliked: Amenities
My stay at ASHLEE Heights Hotel Patong was disappointing overall. The room quality was not good and did not justify the high price. The bed did not even have a headrest, which made it uncomfortable. There was also no view from the balcony, which was very disappointing. The hotel charges highly for what it offers. No complimentary water bottles were provided in the room, which is basic for most hotels. The room service was very poor and unresponsive. There is only one lift in the hotel, and it is extremely slow, causing long waiting times. At check-in, the hotel required either my passport or a 2000 baht cash deposit as security, which was only returned after room inspection at checkout. This process felt inconvenient and unnecessary. Overall, the experience was not worth the price, and I would not recommend this hotel based on room quality, service, and facilities.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
To many foreigners party goers yelling and talking loud , when they leave and come back from party
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Livia

Is ideal if you want to stay in the main bit which is Patong however the hotel itself is basic. We stayed 5night and not once the staff replaced our towels despite being asked luckily our room had a washing machine One evening we decided to have food ordered and delivered to our room which was a disaster Food came stone cold then the staff was expecting us to use the microwave to reheat food but turned out our microwave didn’t even work!Up until then we had no reason to even use it.We then requested to have the food taken away and a refund which was again difficult had to wait till the next day afternoon to have our money back. The staff seems lack of understanding what is going on and takes a long time to respond House keeping does check room daily and make beds etc but that is it we stayed 5night and not once we had any cleaning done or replace of towels
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Rita

Disliked: Cleanliness, property conditions & facilities, room comfort

Mycket besviken

Vid bokningen fanns det ingen information om att hotellet hade renovering av poolen och det var ingen information de gav vid incheckningen. Mycket oljud på grund av renoveringen, blev väckt av det och det var jobbigt. Dessutom kunde rummet lukta avlopp, sängkläder var inte rena. Som sagt mycket besviken på hotellet och inte värt priset
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det larmede og området er klamt !
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはとても親切でした。
Stayed 4 nights in Dec 2023
Verified

8/10 Good

nattiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and helpful friendly staff
Stayed 6 nights in Jan 2022
Verified

6/10 Okay

Mariaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Sungbo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

바퀴벌레

방구조와 크기는 좋습니다. 직원들도 친절한데 바퀴벌레가 너무 많아요 싱크대 배수구, 냉장고 뒤, 벽 사이에서 기어나와요 그리고 방안에서 와이파이가 잘 안되서 불편했습니다
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Newbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Stayed 10 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Really need to improve the breakfast buffet with more choices.
Stayed 14 nights in Dec 2019
Verified

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No Frills, but Clean and Affordable.

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, the room was big, good location within walking distance of everything.
Stayed 8 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite ok and easy to reach for Indian food
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Henrik

Liked: Cleanliness, room comfort

Middel hotel

+ God beliggendehed. Fin pool på taget. God morgenmad. - kun 1 elevator.. ingen udsigt til en anden bygning 5 meter overfor.. mega dårlig internet
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的酒店 值得入住

酒店較新淨 地理位置好 附近有24小時便利店 步行到jungcelon只需15mins 都不用乘搭提供的穿梭巴士 入住兩卧室套房 客廳空間足夠 冷氣温度舒適 早餐食物飲料款式多 美中不足是熱水有時温度不夠和泳池較小和淺 但整體上非常滿意
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing in overall and staff are also very rude. Especially this lady staff made our stay at this hotel terrible. Asking extra money without checking the system and behaved like we staying at her hotel for free. There are many other better options you can go for.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to this hotel and i recommend to all.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean the staff were very helpful and pleasant
Stayed 17 nights in Sep 2019