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ASHLEE Heights Hotel Patong

4.0 star property
Hotel with free parking, near Patong Beach

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Photo gallery for ASHLEE Heights Hotel Patong

Outdoor pool
Deluxe King Bed | Minibar, in-room safe, desk, blackout drapes
Business center
Cafe
Two Bedrooms Family Suites | Private kitchenette | Coffee/tea maker, electric kettle

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Bed

View from room

Superior King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Triple Room

Premier Triple Room | Minibar, in-room safe, desk, blackout drapes

Premier Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Washer/dryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Family Suites

Two Bedrooms Family Suites | In-room dining

Two Bedrooms Family Suites

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
Washer/dryer
  • 94 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150

What's nearby

  • Patong Beach - 9 min walk - 0.5 miles
  • Simon Cabaret - 12 min walk - 0.7 miles
  • Central Patong - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles
  • Jungceylon Shopping Center - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Koola Bar - ‬4 min walk
  • ‪Cheer's Bar - ‬3 min walk
  • ‪Phuket Cafe - ‬3 min walk
  • ‪Cheap Thai & Seafood - ‬3 min walk
  • ‪Lawoe Club - ‬2 min walk

About this property

ASHLEE Heights Hotel Patong

Upscale hotel near Patong Beach
Near Jungceylon Shopping Center and Bangla Road, ASHLEE Heights Hotel Patong provides a terrace, dry cleaning/laundry services, and a bar. The on-site Thai cuisine restaurant, Citrus Cafe, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and beach towels
  • Smoke-free premises, free newspapers, and a 24-hour front desk
Room features
All 77 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Citrus Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Beach towels
  • Terrace

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 4400
  • New Year's Eve (December 31) Gala Dinner per child: THB 2200 (from 3 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites

Frequently asked questions

Does ASHLEE Heights Hotel Patong have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ASHLEE Heights Hotel Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at ASHLEE Heights Hotel Patong?

Self parking is free at this property.

What time is check-in at ASHLEE Heights Hotel Patong?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ASHLEE Heights Hotel Patong?

Check-out is at noon.

Where is ASHLEE Heights Hotel Patong located?

Situated near the beach, this hotel is within a 15-minute walk of Nanai Road, Patong Beach, and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

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ASHLEE Heights Hotel Patong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 466 reviews
Rating 8 - Good. 198 out of 466 reviews
Rating 6 - Okay. 101 out of 466 reviews
Rating 4 - Poor. 31 out of 466 reviews
Rating 2 - Terrible. 26 out of 466 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10

Great hotel, walking distance from restaurants and all the action, but far enough that it's not too crazy. Huge rooms, really great value for money.
Stayed 4 nights in Feb 2025

8/10

The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Stayed 11 nights in Apr 2023

8/10

It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Stayed 5 nights in Jul 2024

6/10

Is ideal if you want to stay in the main bit which is Patong however the hotel itself is basic. We stayed 5night and not once the staff replaced our towels despite being asked luckily our room had a washing machine One evening we decided to have food ordered and delivered to our room which was a disaster Food came stone cold then the staff was expecting us to use the microwave to reheat food but turned out our microwave didn’t even work!Up until then we had no reason to even use it.We then requested to have the food taken away and a refund which was again difficult had to wait till the next day afternoon to have our money back. The staff seems lack of understanding what is going on and takes a long time to respond House keeping does check room daily and make beds etc but that is it we stayed 5night and not once we had any cleaning done or replace of towels
Stayed 5 nights in Apr 2025

6/10

To many foreigners party goers yelling and talking loud , when they leave and come back from party
Stayed 4 nights in Aug 2024

6/10

No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Stayed 5 nights in Feb 2024

8/10

Stayed 1 night in Feb 2025

6/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Nov 2024

2/10

Vid bokningen fanns det ingen information om att hotellet hade renovering av poolen och det var ingen information de gav vid incheckningen. Mycket oljud på grund av renoveringen, blev väckt av det och det var jobbigt. Dessutom kunde rummet lukta avlopp, sängkläder var inte rena. Som sagt mycket besviken på hotellet och inte värt priset
Stayed 2 nights in Nov 2024

2/10

Det larmede og området er klamt !
Stayed 1 night in Feb 2024

10/10

スタッフはとても親切でした。
Stayed 4 nights in Dec 2023

2/10

Stayed 4 nights in Sep 2023

8/10

Excellent room and helpful friendly staff
Stayed 6 nights in Jan 2022

6/10

Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.
Stayed 4 nights in Feb 2020

4/10

Stayed 14 nights in Jan 2020

8/10

Stayed 2 nights in Jan 2020

8/10

Stayed 4 nights in Jan 2020

4/10

방구조와 크기는 좋습니다. 직원들도 친절한데 바퀴벌레가 너무 많아요 싱크대 배수구, 냉장고 뒤, 벽 사이에서 기어나와요 그리고 방안에서 와이파이가 잘 안되서 불편했습니다
Stayed 3 nights in Jan 2020

8/10

Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.
Stayed 2 nights in Jan 2020

10/10

Stayed 2 nights in Jan 2020

8/10

Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Stayed 10 nights in Dec 2019

8/10

Really need to improve the breakfast buffet with more choices.
Stayed 14 nights in Dec 2019

6/10

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Stayed 2 nights in Dec 2019