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Sugar Palm Grand Hillside

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Sugar Palm Grand Hillside

Outdoor pool, sun loungers
Grand Jacuzzi | Free minibar items, in-room safe, desk, laptop workspace
Sundeck
Building design
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Grand Jacuzzi

Grand Jacuzzi | Balcony

Grand Jacuzzi

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
  • Partial ocean view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View | Free minibar items, in-room safe, desk, laptop workspace

Grand Double or Twin Room, 1 Double or 2 Twin Beds, Pool Access, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View | Free minibar items, in-room safe, desk, laptop workspace

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
1 Khoktanod Soi 3, Kata Beach, Karon, Phuket, 83100

What's nearby

  • Kata Beach - 5 min walk - 0.3 miles
  • Kata & Karon Walking Street - 14 min walk - 0.8 miles
  • Kata Noi Beach - 17 min walk - 0.9 miles
  • Karon Beach - 2 min drive - 1.2 miles
  • Big Buddha - 9 min drive - 4.1 miles

Getting around

  • Phuket Intl. Airport (HKT) - 71 min drive

Restaurants

  • ‪KIRI burger & grill kata - ‬3 min walk
  • ‪Two Chefs หาดกะตะ - ‬4 min walk
  • ‪Mai Thai Restaurant - ‬4 min walk
  • ‪Italian Job Coffee - ‬1 min walk
  • ‪Kata On Fire Bar and Grill - ‬4 min walk

About this property

Sugar Palm Grand Hillside

Upscale family-friendly hotel near Kata Beach
A short walk from Kata Noi Beach, Sugar Palm Grand Hillside provides a poolside bar, a rooftop terrace, and a garden. Indulge in a body treatment, a body scrub, and a facial at the onsite spa. The on-site restaurant, Baby Palm, offers breakfast and lunch. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, a banquet hall, and beach towels
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
Extra amenities include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 43-inch TVs with streaming services and cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 7th Heaven Sky Bar
  • Baby Palm

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: THB 300
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: THB 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 250 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: THB 300 (subject to availability)
  • Late check-out fee: THB 300 (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grand Hillside Sugar Palm
Grand Sugar
Sugar Palm Grand
Sugar Palm Grand Hillside
Sugar Palm Grand Hillside Hotel
Sugar Palm Grand Hillside Hotel Phuket
Sugar Palm Grand Hillside Phuket
Sugar Palm Hillside
Sugar Palm Grand Hillside Kata
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand, Hillside Phuket/Kata Beach
Sugar Palm Grand Hillside Hotel Karon
Sugar Palm Grand Hillside Karon

Frequently asked questions

Does Sugar Palm Grand Hillside have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sugar Palm Grand Hillside pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sugar Palm Grand Hillside?

Self parking is free at this property.

What time is check-in at Sugar Palm Grand Hillside?

Check-in begins at 3:00 PM. Early check-in is available for a fee of THB 300 (subject to availability).

What time is check-out at Sugar Palm Grand Hillside?

Check-out is at 11:00 AM. Late check-out is available for THB 300 (subject to availability).

Does Sugar Palm Grand Hillside provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Sugar Palm Grand Hillside located?

This family-friendly Karon hotel is located by the sea, within 1 mi (2 km) of Kata & Karon Walking Street, Kata Beach, and Karon Beach. Kata Noi Beach is 1 mi (1.6 km) away.

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Sugar Palm Grand Hillside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 490 reviews
Rating 8 - Good. 207 out of 490 reviews
Rating 6 - Okay. 48 out of 490 reviews
Rating 4 - Poor. 24 out of 490 reviews
Rating 2 - Terrible. 9 out of 490 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Stayed 2 nights in Apr 2023

10/10

Pool access rooms are the bomb! Loved this place.
Stayed 3 nights in Feb 2024

10/10

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
Stayed 6 nights in Oct 2023

10/10

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Stayed 5 nights in Mar 2024

10/10

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
Stayed 7 nights in Nov 2023

8/10

Not bad in general…
Stayed 13 nights in Jan 2024

8/10

Good
Stayed 16 nights in Feb 2024

8/10

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
Stayed 4 nights in Apr 2023

10/10

Tutto ok
Stayed 4 nights in Feb 2025

8/10

Stayed 5 nights in Feb 2025

10/10

Eneste minus ved dette fremragende hotel er der kan være lang vej op til værelset. Der er dog elevatorerne men der skal stadig gås en del.... Men generelt fedt hotel med god og rolig beliggenhed
Stayed 16 nights in Nov 2024

8/10

良かったです。
Stayed 6 nights in Jun 2024

8/10

Stayed 19 nights in May 2024

10/10

Stayed 13 nights in Feb 2024

8/10

Le personnel très bien, mais il manque un peu plus de confort, et pas de poubelles autour de la piscine, pas de restauration ou endroit pour boire un verre le soir! Le nettoyage laisse, des jours, à désirer! Mais hôtel très bien situé! Il ne correspond ni à un 4 ou 5*. Il mérite un petit rafraîchissement!
Stayed 13 nights in Mar 2024

8/10

Stayed 4 nights in Nov 2023

10/10

Stayed 1 night in Nov 2023

10/10

Stayed 3 nights in Oct 2023

10/10

Stayed 2 nights in Aug 2023

10/10

Stayed 3 nights in Aug 2023

10/10

Stayed 6 nights in Jun 2023

8/10

Stayed 8 nights in May 2022

10/10

Stayed 5 nights in Mar 2022

4/10

Stayed 7 nights in Feb 2022

2/10

Det er møkkete å ser ut til å være helt uten vedlikehold nå Søppel rundt basseng å gartner er det neppe der lenger Har bodd der mange ganger før å vært meget fornøyd men dette var nok siste gangen for min del
Stayed 3 nights in Feb 2022