Does Patong Bay Hill Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Patong Bay Hill Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Patong Bay Hill Resort?

Self parking and valet parking are free at this property.

What time is check-in at Patong Bay Hill Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of THB 1000 (subject to availability).

What time is check-out at Patong Bay Hill Resort?

Check-out is at noon. Late check-out is available for THB 2000 (subject to availability).

Does Patong Bay Hill Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 1250 per vehicle applies.

Where is Patong Bay Hill Resort located?

This family-friendly Patong hotel is located in the entertainment district, within 1 mi (2 km) of Nanai Road, Patong Beach, and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

4/10 Poor

Adam

Oct 16, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Would never stay again

Stayed 1 night in Oct 2025

10/10 Excellent

Mohit

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was just outstanding. Staff was polite, patient and very helpful. I specifically want to mention the bartender near restaurant for his help. Pool was absooute amazing. It was clean and fresh with no trace of chlorine. Thanks for the hospitality.

Stayed 1 night in Oct 2025

10/10 Excellent

Jakirul

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good views.

The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.

Stayed 4 nights in Jun 2025

10/10 Excellent

Ishmeet

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would love to visit again!

Stayed 4 nights in Feb 2025

10/10 Excellent

Clayton

May 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to travel as a group or a couple….the place is just amazing!!!

Stayed 6 nights in May 2024

8/10 Good

Daryl

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.

Stayed 4 nights in Jan 2025

2/10 Terrible

Antoine

Mar 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

It better if i dont write anything!

Stayed 4 nights in Mar 2025

10/10 Excellent

Lorraine

Nov 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.

Stayed 6 nights in Nov 2024

10/10 Excellent

Uno

Nov 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility feels aged but is very clean and the staff is friendly.

Stayed 5 nights in Nov 2023

2/10 Terrible

Tonya

Oct 22, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff

Stayed 7 nights in Oct 2024

10/10 Excellent

Neil

Oct 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Transportation not convenient. All else great.

Stayed 8 nights in Oct 2023

6/10 Okay

KA WAI

Jul 10, 2023

Liked: Cleanliness, staff & service

Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.

Stayed 7 nights in Jul 2023

4/10 Poor

Dominik

Jun 30, 2023

Disliked: Cleanliness, property conditions & facilities

Pool access room don’t have umbrella !!!!

4/10 Poor

don

Aug 23, 2023

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

Even thou I have requested non-smoking room, they gave me the smoking room initially and later non-smoking room much less desiable and smaller room.

Stayed 3 nights in Aug 2023

10/10 Excellent

K

Jul 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience and Highly Recommended

This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered but there were some flies which is to be expected. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!

Stayed 4 nights in Jun 2024

4/10 Poor

Dominik

Jun 30, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The room was never 60sqm Nice view from balcony with nice jacuzzi but can’t use at day time because NO umbrella!!! Terrible!!!!! Food from roomservice was at plastic plate with plastic cutlery to a regulare price!!! Terrible again!!!! Reception forgot 3 times to send pickup shuttle for go to the main building They don’t clean the room everyday (2 days not at my 8 day standing)

Stayed 8 nights in Jun 2023

10/10 Excellent

K

Jun 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience and Highly Recommended

This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered. Some guests didn’t make an effort to replace the covers which was frustrating but staff kept going around to do it which was good and prevented flies touching anything. We had an external company collect our laundry one day and the reception staff were very happy to help us with the pick up and drop off which was much appreciated. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!

Stayed 4 nights in Jun 2024

4/10 Poor

claudia

Feb 13, 2025

Disliked: Staff & service, room comfort

Avoid! Avoid! Do not stay at this hotel!!!!

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!

Stayed 8 nights in Feb 2025

8/10 Good

Nicole

Nov 26, 2023

Liked: Cleanliness, staff & service, amenities

Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs

Stayed 12 nights in Nov 2023

2/10 Terrible

Sara

Oct 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.

Stayed 5 nights in Oct 2025

6/10 Okay

Wai Sing

Oct 13, 2025

入住的是頂級按摩池海景房間，除景觀不錯外，房間內設施實在簡陋，餐具不足外，按摩池也只有冷水。酒店提供24hrs 行李搬運車接送客人，等候時間尚算快捷，司機態度亦友善。但是前台及其他工作人員整體服務態度一般。

Stayed 2 nights in Oct 2025

10/10 Excellent

Mathew

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.

Stayed 11 nights in Jul 2025

10/10 Excellent

Alessio

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!

Stayed 6 nights in May 2025

8/10 Good

Mareike

May 17, 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in May 2025

10/10 Excellent

Tinh

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.

Stayed 5 nights in Apr 2025

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