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Mercure Phuket Patong Journeyhub

4.0 star property
Unwind by the rooftop pool overlooking Patong Beach or indulge in local flavors at our on-site restaurant – it’s your tropical retreat.

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Photo gallery for Mercure Phuket Patong Journeyhub

Exterior - Mercure Phuket Patong Journeyhub (Patong)
Lobby - Mercure Phuket Patong Journeyhub (Patong)
Daily buffet breakfast for a fee - Mercure Phuket Patong Journeyhub (Patong)
Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds) | Minibar, in-room safe, individually furnished, desk - Mercure Phuket Patong Journeyhub (Patong)
Breakfast, lunch, dinner served; Caribbean cuisine - Mercure Phuket Patong Journeyhub (Patong)
Escape to Journeyhub Phuket Patong, an upscale haven near Bangla Road. Relax by the poolside bar or rooftop terrace, enjoy a meal at the on-site restaurant, and unwind in the garden or with dry cleaning/laundry services. Take advantage of concierge services and free self parking for a seamless stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds)

Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds) | Minibar, in-room safe, individually furnished, desk

Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds)

  • 78 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior room, Mountain View, 2 Single beds

Superior room, Mountain View, 2 Single beds | Minibar, in-room safe, individually furnished, desk

Superior room, Mountain View, 2 Single beds

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Mountain View, 1 Double Bed

Superior Room, Mountain View, 1 Double Bed | Minibar, in-room safe, individually furnished, desk

Superior Room, Mountain View, 1 Double Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Mountain View

Superior Room, 1 Double Bed, Mountain View | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Double Bed, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Classic Room, 2 Twin Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege Corner Room, 1 Double Bed

Privilege Corner Room, 1 Double Bed | Minibar, in-room safe, individually furnished, desk

Privilege Corner Room, 1 Double Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Patong, Mercure Phuket Patong Journeyhub is near the beach. Bangla Road and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Don't miss out on a visit to Phuket Aquarium. Visit our Patong travel guide
Map
240/8, Pungmuansai Kor Road, Tambon Patong, Kratu District, Patong, Phuket, 83150

What's nearby

  • Patong Beach
    Patong Beach
    16 min walk - 0.9 miles
  • Bangla Road
    Bangla Road
    17 min walk - 0.9 miles
  • Phuket, Thailand - February 17, 2015: Jungceylon shopping and entertainment with fountains largest shopping mall in Phuket, Thailand
    Jungceylon Shopping Center
    17 min walk - 0.9 miles
  • Nurul Islam Mosque
    7 min walk - 0.4 miles
  • Royal Paradise Night Market
    16 min walk - 0.9 miles

Getting around

  • Phuket Intl. Airport (HKT)
    55 min drive

Restaurants

  • Skyline
    3 min walk
  • สเต็กลุงหนวด สาขาภูเก็ต (ป่าตอง)
    2 min walk
  • Azure Pool Bar
    15 min walk
  • ร้านลาบขอนแก่น 2
    12 min walk
  • Le Latong
    9 min walk

About this property

Mercure Phuket Patong Journeyhub

Upscale hotel near Bangla Road
Located close to Patong Beach, Mercure Phuket Patong Journeyhub provides a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
Room features
All 196 individually furnished rooms have comforts such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels and first-run movies
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • First-run movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per night
2 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.0 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 1000 (one-way), (up to 18 years old)
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Journey Hub Hotel Phuket Patong
Journey Hub Phuket Patong
Oakwood Hotel Journeyhub Phuket Patong
Oakwood Journeyhub Phuket Patong
Oakwood Journeyhub Phuket
Hotel Oakwood Hotel Journeyhub Phuket Patong
Patong Oakwood Hotel Journeyhub Phuket Hotel
Hotel Oakwood Hotel Journeyhub Phuket
Journey Hub Hotel Phuket

Frequently asked questions

Does Mercure Phuket Patong Journeyhub have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Phuket Patong Journeyhub pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of THB 500 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Phuket Patong Journeyhub?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Phuket Patong Journeyhub?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Phuket Patong Journeyhub provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies.

Where is Mercure Phuket Patong Journeyhub located?

Situated near the beach, this hotel is within 1 mi (2 km) of Bangla Road and Patong Beach. Karon Beach and Kamala Beach are also within 6 mi (10 km).

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Reviews

Mercure Phuket Patong Journeyhub Reviews

7.8

Good

8.0

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 152 reviews
Rating 8 - Good. 46 out of 152 reviews
Rating 6 - Okay. 21 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 14 out of 152 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent , a good vibe to the place
Stayed 12 nights in Jan 2026
Verified

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely. Hotel is not
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished review in your natural voice: ⸻ Had a great stay here. The staff really stood out — extremely accommodating, friendly, and genuinely helpful throughout my entire stay. You can tell they take pride in what they do. The room was clean, modern, and very well maintained. Housekeeping did an excellent job — everything felt fresh and taken care of. They even let me check out at 2 PM at no extra charge since I had a later departure, which I really appreciated. That kind of flexibility goes a long way. The pool area is beautiful, very well kept, and offers an incredible view — especially at sunset. Definitely a highlight of the stay. Overall, a really solid experience. Would absolutely come back.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great roof top garden and pool. Room was perfectly cleaned every day. Staff is very kind and helpful. Shuttle to Patong beach. Great breakfast buffet. A bit hard to find since there's only an elevator at ground level. Reception is at 8th floor. I recommand this hotel.
Restaurant
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities
Clean, security good. Location slightly off were most would want. It’s reasonable value for money. Great for shorts stays 1-3 nights max. 4 star but at the lower end. Pay a little more and you can get better 4 stars with better location and more holiday feel. Staff friendly but can over do the niceness a little. I would stay again but only for shorter stays. :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Raymondstar

Liked: Cleanliness, staff & service
Beautiful place to be at. Conveniently you can go to Patong beach which is in a walkable distance.. The staffs are amazing… A Must try Hotel ❤️🙏
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is so nice to relax at after a mini workout at the gym. Nice breakfast and restaurant
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Rehman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go !!!!

Perfect location , staff soooo Nice ❤️
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Rooms were great and clean. The restaurant food wasnt very good
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful, very comfortable and rooms was immaculate. Staff helped me with luggage. Beds was very big and comfy. Pool was lovely. Restaurant is 24 hours which is amazing and the food is lovely and very well priced. Would definitely recommend a stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Great pool area and great room. Very clean and tidy.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect welcome, nice rooms, nice pool. It's a bit removed from the beach and the nighlife area. Patong has plenty of options to get around so it's certainly manageable.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and staff. We are heading back to phuket before we leave and likely will be booking journey hub again. About 15-20 minute walk from beach and close enough to night life to have fun but far away so you can have a quiet nights sleep :) let me add the rooftop pool and patio was AMAZING. Laundromat and 7/11 right next door
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Lauchlan

Liked: Cleanliness, staff & service, property conditions & facilities
Over all a good location friendly staff but the food is not very good it’s on the dryer side. The people on our level were slamming the doors and yelling all night as well as switching rooms and making the alarms go off and it was very irritating. There was one cleaner who was absolutely amazing and I never got their name but they wore orange lip stick. It was overal not a bad experience but it could of been better, I found it annoying how all the lounge chairs by the pool are broken in some way, nice to havere your water replaced daily as well as room service though and being greeted with a purple tea was very nice too
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
We love it
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lindsay

Liked: Staff & service, amenities, property conditions & facilities
The roof top pool and patio is definitely worth staying there for, overall the room was alright and staff were nice.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Jess

Liked: Property conditions & facilities
The hotel was nice and friendly, located in a good general location too! Pool was nice and refreshing, gym was pretty small and standard but still useable. Only downfall was no balcony or opening windows so the room became very damp. Especially because the bathroom fan wasn’t very strong to suction out the steam of the shower as well. Overall good for the amount of nights we stayed/price we paid
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Ovel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great breakfast. I will stay again aloso will recommend it 2 my pals back.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

maurice

Liked: Staff & service
Ok for one night
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
great set up . amazing pool . Very helpful staff
Verified

10/10 Excellent

Samuel Saforo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very welcoming! The rooms were a good standard followed by the restaurant and pool area. Not too far from the shops, restaurants and clubs, but a good enough distance to get quietness and peace. Overall a great 6 night stay, really makes a difference when all the staff and manager look after you! Would definitely stay again.
Stayed 6 nights in May 2023
Verified

6/10 Okay

Pascal

Liked: Staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please note the hotel is not on the beach, the pic

They publish a picture of a pool with a beach, the hotel is not close to the beach at all, on purpose to mislead the customers, so for me everything is really disappointing.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
Very dirty rooms. Whoever is supposed to be cleaning the rooms is not doing their job.
Stayed 5 nights in Jun 2024