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Novotel Phuket City Phokeethra Hotel

5.0 star property
A peaceful retreat near Phuket Weekend Market where travelers can savor local cuisine at Amor Restaurant or relax poolside after exploring the city

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Photo gallery for Novotel Phuket City Phokeethra Hotel

Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas - Novotel Phuket City Phokeethra Hotel (Phuket)
Property video
A dining area with a table set for two, featuring a variety of dishes and a drink. - Novotel Phuket City Phokeethra Hotel (Phuket)
A bar with a city view, wooden ceiling, and hanging light fixtures. - Novotel Phuket City Phokeethra Hotel (Phuket)
2 bars/lounges, lobby lounge, rooftop bar - Novotel Phuket City Phokeethra Hotel (Phuket)
Novotel Phuket City Phokeethra Hotel is steps from the vibrant weekend market. It features a rooftop terrace, Amor restaurant with garden views, two bars, a pool, and spa treatments. Enjoy attentive staff and complimentary WiFi for an enhanced experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table with a lamp, and a large TV.

Executive Room, 1 King Bed

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large abstract painting on the wall.

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a laptop, a TV, and a painting on the wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Balcony

A hotel room with a large bed, a sofa, a chair, a table, and a balcony with a view.

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a chair, a table, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony

A hotel room with two beds, a modern wall art piece, a lamp, and a view of the city through large windows.

Deluxe Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds

A modern hotel room with a large bed, a desk, and a bunk bed.

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite

A modern hotel room with a large bed, a flat-screen TV, a desk, and a chair.

Executive Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a TV mounted on the wall, a minibar, and a decorative wall panel.

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Phuket, Novotel Phuket City Phokeethra Hotel is in the business district. Saphan Hin Mining Monument and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Khao Rang Park and Patong Beach. Traveling with kids? Don't miss Phuket Aquarium. Visit our Phuket travel guide
Map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000

What's nearby

  • A shopping mall with a coffee shop named 'Tom Toms Coffee' and a store called 'MELIGHT'.
    Limelight Avenue Phuket
    12 min walk - 0.7 miles
  • Phuket Monkey School
    1 min walk - 0.1 miles
  • Surin Clock Tower Roundabout
    5 min walk - 0.3 miles
  • Sino-Portuguese Architecture
    12 min walk - 0.7 miles
  • Saphan Hin Mining Monument
    3 min drive - 1.2 miles

Getting around

  • Phuket Intl. Airport (HKT)
    52 min drive

Restaurants

  • Estrela
    4 min walk
  • Amor
    1 min walk
  • จ่วนเฮี้ยง เสี่ยวโบ๋ย
    2 min walk
  • Rhythm Social Bar
    2 min walk
  • Momus

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 1100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Phuket City Phokeethra Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Novotel Phuket City Phokeethra Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Phuket City Phokeethra Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Phuket City Phokeethra Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Phuket City Phokeethra Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1100 per vehicle applies.

Where is Novotel Phuket City Phokeethra Hotel located?

This family-friendly Phuket hotel is located in the historical district, within 3 mi (5 km) of Saphan Hin Mining Monument, Ratsada Pier and Khao Rang Park. Wat Chalong and Chalong Pier are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Phuket City Phokeethra Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 228 out of 371 reviews
Rating 8 - Good. 96 out of 371 reviews
Rating 6 - Okay. 33 out of 371 reviews
Rating 4 - Poor. 9 out of 371 reviews
Rating 2 - Terrible. 5 out of 371 reviews

Reviews

Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Nagil

Liked: Cleanliness, staff & service, property conditions & facilities
I liked pool, Breakfast was very good i enjoyed and Staff was very friendly kind.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming. The breakfast inclusive was awesome for value and the hotel was close to where we needed to be
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Tracey

Liked: Staff & service
Relatively speaking, for hotels by Old Downtown Phuket the Novotel Hotel is very nice. The staff is professional and very friendly. The reception area is beautiful and impressive. The room was nice and the sleeping area was clean. The bathroom wasn’t properly stocked with paper products. The balcony was dusty and there were bird droppings along the banister. But the view from our balcony was amazing!! All-in-all it was a very very nice stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tushar

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing.good location.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Martin Vintrup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with rooftop bar/restaurant. Wide variety at breakfast. Very friendly staff. My 10th floor room facing the front was a bit noisy from traffic and from the bar across the street.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room was very clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Rooms were big, the breakfast was incredible and the view from the rooftop bar was amazing. I stayed in 6 different hotels during my 4 weeks tour of Thailand and this was by far the best. 2 for 1 cocktails whilst watching the sunset from the rooftop was amazing. Phuket Town was also superb.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel delivered in every respect to our needs - a great couple of days visiting the Old Town and local area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
Had a great stay! The room was very clean, the staff were friendly and helpful, and the amenities made the stay comfortable. Everything was well maintained, and I would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Excellent hotel, excellent services, breakfast very good. Right in the middle of Phuket old town. Easy access to excursions. Definitely a recommended hotel.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Very enjoyable stay and well located.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with great staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Muhammad Osama

Liked: Cleanliness, amenities, property conditions & facilities
The Novotel Phuket offers the perfect balance of comfort and exceptional hospitality. The staff were polite, attentive, and accommodating, granting us a complimentary early check-in that made our arrival so much smoother. The facilities are great—especially the spa and the rooftop views—but it’s the location that adds real convenience, with a 7-Eleven and currency exchange just steps away. A perfect choice for travelers who want 5-star service without the stiffness of a luxury resort.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Clean room, great location within old town, friendly staff, great breakfast but wifi was slow
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Vincent Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the City

Great stay. The rooftop view and bar were excellent 👌 We would definitely stay here again.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and nice rooms
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we used it and it was nice a relaxing. Staff were friendly and attentive
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. But they skipped few days cleaning the rooms in our 7 night stay. Overall 4star rating
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities
Let's start with the staff, they are amazing, always smiling and very helpful. The hotel itself is ok but a bit dated, the Lobby, restaurant and bar areas are all very nice but the rooms could do with a facelift.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the middle of the city, staff was very friendly and a great pool with a great view
Stayed 1 night in May 2025
Verified review

6/10 Okay

Sandra

Liked: Cleanliness
Staff was courteous and helpful but hotel feels run down and the area is not very nice.
Stayed 2 nights in Dec 2025