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Novotel Phuket City Phokeethra Hotel

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2 bars/lounges, lobby lounge, rooftop bar - Novotel Phuket City Phokeethra Hotel (Phuket)
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1 bedroom, premium bedding, minibar, in-room safe - Novotel Phuket City Phokeethra Hotel (Phuket)
Luxury
5.0 star property
9.0

Wonderful

Rooftop sanctuary in Phuket city

Panoramic city views unfold from the 29th-floor sky bar with happy hour cocktails. Below, the outdoor pool offers a refreshing escape from Phuket's tropical warmth. Staff provide toys for jetlagged children and set up baby cots upon request.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table with a lamp, and a large artwork on the wall.

Executive Room, 1 King Bed

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony

A hotel room with two beds, a modern wall art piece, a lamp, and a view of the city through large windows.

Deluxe Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Phuket, Novotel Phuket City Phokeethra Hotel is in the business district. Saphan Hin Mining Monument and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Khao Rang Park and Patong Beach. Traveling with kids? Don't miss Phuket Aquarium. Visit our Phuket travel guide
Map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000

What's nearby

  • Phuket Weekend Market
    Phuket Weekend Market
    10 min walk - 0.6 miles
  • A young Thai girl stands outside Limelight Avenue, a shopping center in Phuket Town, Phuket, Thailand; taken just before sunset
    Limelight Avenue Phuket
    12 min walk - 0.7 miles
  • Phuket Monkey School
    1 min walk - 0.1 miles
  • Surin Clock Tower Roundabout
    5 min walk - 0.3 miles
  • Phuket Philatelic Museum
    9 min walk - 0.5 miles

Getting around

  • Phuket Intl. Airport (HKT)
    52 min drive

Restaurants

  • Amor
    1 min walk
  • Estrela
    4 min walk
  • The Fool Speakeasy
    1 min walk
  • จ่วนเฮี้ยง เสี่ยวโบ๋ย
    2 min walk
  • Rhythm Social Bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Phuket City Phokeethra Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Novotel Phuket City Phokeethra Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Phuket City Phokeethra Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Phuket City Phokeethra Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Phuket City Phokeethra Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is Novotel Phuket City Phokeethra Hotel located?

This family-friendly Phuket hotel is located in the historical district, within 1 mi (2 km) of Phuket Weekend Market and Saphan Hin Mining Monument. Ratsada Pier and Khao Rang Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Phuket City Phokeethra Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 225 out of 366 reviews
Rating 8 - Good. 95 out of 366 reviews
Rating 6 - Okay. 32 out of 366 reviews
Rating 4 - Poor. 9 out of 366 reviews
Rating 2 - Terrible. 5 out of 366 reviews

Reviews

Verified

10/10 Excellent

Nagil

Liked: Cleanliness, staff & service, property conditions & facilities
I liked pool, Breakfast was very good i enjoyed and Staff was very friendly kind.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming. The breakfast inclusive was awesome for value and the hotel was close to where we needed to be
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tushar

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing.good location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel delivered in every respect to our needs - a great couple of days visiting the Old Town and local area
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
Had a great stay! The room was very clean, the staff were friendly and helpful, and the amenities made the stay comfortable. Everything was well maintained, and I would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Excellent hotel, excellent services, breakfast very good. Right in the middle of Phuket old town. Easy access to excursions. Definitely a recommended hotel.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Muhammad Osama

Liked: Cleanliness, amenities, property conditions & facilities
The Novotel Phuket offers the perfect balance of comfort and exceptional hospitality. The staff were polite, attentive, and accommodating, granting us a complimentary early check-in that made our arrival so much smoother. The facilities are great—especially the spa and the rooftop views—but it’s the location that adds real convenience, with a 7-Eleven and currency exchange just steps away. A perfect choice for travelers who want 5-star service without the stiffness of a luxury resort.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Clean room, great location within old town, friendly staff, great breakfast but wifi was slow
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. But they skipped few days cleaning the rooms in our 7 night stay. Overall 4star rating
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Very enjoyable stay and well located.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Sandra

Liked: Cleanliness
Staff was courteous and helpful but hotel feels run down and the area is not very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we used it and it was nice a relaxing. Staff were friendly and attentive
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities
Let's start with the staff, they are amazing, always smiling and very helpful. The hotel itself is ok but a bit dated, the Lobby, restaurant and bar areas are all very nice but the rooms could do with a facelift.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with great staff
Stayed 1 night in Jan 2025
Verified

8/10 Good

Hanspeter

Liked: Cleanliness, staff & service, amenities
Large rooms with connected rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vincent Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the City

Great stay. The rooftop view and bar were excellent 👌 We would definitely stay here again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Nazira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Executive room with 2 double beds. Very comfortable, room size was very good, the shower was amazing. Room was very clean, the staff were very nice and the breakfast had lots of options with a great coffee machine. A little pricy, but was worth it.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked well, much needed for the weather. The staff were polite. Room clean and bed comfy. Walking distance to old town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and nice rooms
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Reine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special thanks to Gift for making our stay truly wonderful. She greeted us with professionalism and genuine friendliness and met all our expectations. The hotel is absolutely lovely, and the rooftop bar deserves special mention for its fantastic drinks. We really enjoyed the calm area where the hotel is located—peaceful yet still within walking distance of Phuket Old Town. We recommend staying here for about a week and then continuing on to a beach resort, as the best beaches in Phuket are quite far from this location. That said, don’t miss out on this hotel, it’s fantastic, and we will certainly return.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the middle of the city, staff was very friendly and a great pool with a great view
Stayed 1 night in May 2025