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Overview of Grand Mercure Phuket Patong

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Guest reviews

4.4 / 5Excellent
1,722 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

AirportPhuket (HKT-Phuket Intl.)59 min drive

Book online or call:

1-800-675-4318

Your dates need to occur after 2020-03-28. Try updating your dates to see prices for your trip.

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    About this area

    Patong

    Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Tsunami Memorial and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Traveling with kids? Consider Phuket Fantasea and Phuket Aquarium. Our guests love the resort's quiet location.

    Popular Location

    What's nearby

    • Patong Beach - 8 min walk
    • Jungceylon Shopping Center - 10 min walk
    • Bangla Road - 10 min walk
    • Paradise Complex - 13 min walk
    • Freedom Beach - 8 min drive

    Getting around

    • Phuket (HKT-Phuket Intl.) - 59 min drive

    Restaurants

    • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
    • Craft Bar – Serves light fare daily, happy hour available.
    • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily, happy hour available.
    • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily, happy hour available.

    About this property

    Grand Mercure Phuket Patong

    Along with 3 outdoor pools, this resort has a full-service spa and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 314 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Free area shuttle
    Free shopping center shuttle
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
    1 restaurant and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    3 outdoor pools
    Arcade/game room
    Billiards/pool table
    Children's pool
    Fitness center
    Full-service spa
    Steam room
    Yoga classes

    Family friendly

    3 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Grocery/convenience store
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Supervised childcare/activities (surcharge)
    Waterslide

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    Chinese
    English
    French
    Japanese
    Korean
    Thai

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space (4455 square feet)

    Outdoors

    BBQ grill(s)
    Garden
    Picnic area
    Pool sun loungers
    Pool umbrellas
    Rooftop terrace

    Spa

    5 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Massage - deep-tissue
    Massage - sports
    Massage - Thai
    Massage/treatment rooms
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bathtub or shower
    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Rainfall showerhead

    Entertainment

    40-inch LED TV
    Digital channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar (some items)
    Refrigerator

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers

    Guest reviews

    4.4

    Excellent

    5 - Excellent
    912
    4 - Good
    614
    3 - Okay
    131
    2 - Mediocre
    42
    1 - Poor
    23
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best hotel ever

    The service was amazing 😉 they always greet you with a hello and the pool was the best pool ever there’s even a baby pool with a mini slide! Everything is a walking distance (example) restaurants, beach 🏖 and stores 🏬 I would recommend this to you if your going on a family trip work trip or even just for a getaway rooms a good but a little small for a 5 star🌟 but still a great room over all!!! The staff are the best!!!! The restaurant in the hotel is a little over priced but food is great 👍 #Grand Mercure Fan🤗

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely big rooms. Friendly and helpful staff. Great central location

    Stayed 10 nights in Mar 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Love the pool access room, breakfast and the location. Walking distance to food, mall, massages, beach, family mart etc The staff are friendly and professional. They go out of their way to make you comfortable. My partner and I enjoyed our stay. This was my 3rd time and am already planning for my 4th.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Customer service was spectacular, room was serviced twice a day which was great. Food was always fresh & presentation in general of the hotel was always immaculate.

    Stayed 10 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property location was great. Major attractions within walking distance. Hotel was gorgeous.

    Stayed 3 nights in Feb 2020