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Grand Mercure Phuket Patong

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Photo gallery for Grand Mercure Phuket Patong

A hotel room with a sofa, a small table with a fruit plate, a vase with flowers, and a view of an outdoor pool area. - Grand Mercure Phuket Patong (Patong)
Creator video
A poolside area with lounge chairs, a table with a fruit bowl, drinks, and a large umbrella. - Grand Mercure Phuket Patong (Patong)
A restaurant interior with a wooden table, chairs, a counter with a glass display case, and hanging pendant lights. - Grand Mercure Phuket Patong (Patong)
A modern hotel room with a sofa, a small table with a fruit bowl, a view of a pool with lounge chairs, and a red accent wall. - Grand Mercure Phuket Patong (Patong)
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near Patong Beach

Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to a body scrub, a body wrap, or a sports massage at Ryn Spa, the onsite spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner, and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Pool Access

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

A hotel room with two beds, a sofa, a table, and a view of a pool and greenery.

Deluxe Room, 2 Twin Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a round table, and a small kitchenette.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a sofa, and a decorative wall mural.

Superior Suite, 1 King Bed

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

A swimming pool with blue mosaic tiles, surrounded by wicker furniture and a potted plant.

Villa, 2 Bedrooms

  • 215 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

A hotel room with a bed, a nightstand, and a view of a pool area.

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a curved sofa, a dining table, and a view of the cityscape.

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Bangla Road and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Jungceylon Shopping Center and Kamala Beach are two other places to visit that come recommended. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Patong travel guide
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • A coastal city with a beach, boats, and a prominent building.
    Patong Beach
    7 min walk - 0.4 miles
  • A water fountain, a sailboat, and a building with 'PIMNARA spa' signage.
    Jungceylon Shopping Center
    9 min walk - 0.5 miles
  • A colorful sign with dolphins and the text "PATONG BEACH PHUKET THAILAND".
    Bangla Road
    14 min walk - 0.8 miles
  • Central Patong
    9 min walk - 0.5 miles
  • Banzaan Fresh Market
    12 min walk - 0.7 miles

Getting around

  • Phuket Intl. Airport (HKT)
    59 min drive

Restaurants

  • Sak & Sa Thai Food
    3 min walk
  • Koola Bar
    3 min walk
  • Hooters
    3 min walk
  • Cairo Restaurant
    3 min walk
  • Roxane Cafe & Restaurant
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Mercure Phuket Patong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Phuket Patong Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is first class, excellent clean room, excellent staff and a super buffet breakfast each day. We thoroughly enjoyed our stay.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, pool rooms are worth the extra cost. Central location to the local area.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very well kept clean staff very polite and always polite and respectful and ready to help Breakfast was great lots of different types to cater different nationalities
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Harwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helping staff
Stayed 21 nights in Aug 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed this place Very clean, friendly staff and rooms are nice and quiet
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Shatima

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeper was very friendly and efficient.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place based on reviews and had the best time. Great location, lots to walk to locally. Breakfast buffet is amazing! Friday night seafood buffet was fantastic! They helped us book our excursion to Kho Phi Phi and we had the most magical experience! We’d totally come back and stay again!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing buffet breakfast. Great location for everything.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and the staff was always friendly and very helpful
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Marj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool especially if you get the ground floor
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and super clean!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laura Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel staff were friendly will definitely be staying here again in the future
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Food was excellent especially the seafood Buffett.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the staff, I have no complaints.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, comfortable and staff very polite and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic it is in a great location The staff are always helpful and happy Breakfast had everything you could want There is a bar and cafe in the foyer both are recommendable There are also plenty of authentic local restaurants nearby The beach is 200 yards away It was by luck we picked this hotel but we will definitely return
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and great location. Amenities are excellent
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay . Location is great one block back from the beach The hotel breakfast area and swim up bar are very good. The breakfasts have a huge selection. Rooms very clean and tidy . For older it may be better to ask for step in shower as I’m not a fan of step in bath and high sides But it’s certainly a good stay and value for money
Stayed 11 nights in Jun 2026
Verified review

10/10 Excellent

Daryl Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

dalia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, grounds and pool area were pretty, walkable
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Iouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grand Mercury Phuket, Patong. The hotel has a very convenient location - it is within walking distance to both the mall and the beach, which made everything easy. When we arrived, we even received a yummy complimentary cake for our anniversary, which was a lovely surprise. The pool was nice and there were always chairs available, so it was easy to relax between outings. The breakfast buffet was excellent with plenty of options, and the overall service was great. The staff were always polite and helpful throughout our stay. We will highly recommend Grand Mercury Phuket to anyone visiting Patong!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026