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Chanalai Hillside Resort, Karon Beach

4.0 star property
Family-friendly hotel with 2 outdoor pools and a seasonal outdoor pool

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Photo gallery for Chanalai Hillside Resort, Karon Beach

2 outdoor pools
Lobby
Meeting facility
Lobby
Superior Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10 Patak Road, Soi 24, Karon, Phuket, 83100

What's nearby

  • Karon Beach - 5 min walk - 0.3 miles
  • Kata Beach - 4 min drive - 2.4 miles
  • Patong Beach - 7 min drive - 3.8 miles
  • Bangla Road - 8 min drive - 4.8 miles
  • Big Buddha - 13 min drive - 7.2 miles

Getting around

  • Phuket Intl. Airport (HKT) - 76 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬10 min walk
  • ‪Kiri - ‬9 min walk
  • ‪พรรณี - ‬8 min walk
  • ‪Papaya - ‬8 min walk
  • ‪Sweet Chilli - ‬2 min walk

About this property

Chanalai Hillside Resort, Karon Beach

Upscale family-friendly hotel near Karon Beach
Located close to Big Buddha and Bangla Road, Chanalai Hillside Resort, Karon Beach provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site Thai cuisine restaurant, Hillside Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and concierge services
Room features
All 211 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Refrigerators and irons/ironing boards
  • LCD TVs with premium channels
  • Balconies, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The property will be renovating from June 12 2025 to June 27 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 1549.18
  • Christmas Eve (December 24) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 1549.18
  • New Year's Eve (December 31) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chanalai
Chanalai Hillside
Chanalai Hillside Hotel
Chanalai Hillside Hotel Phuket
Chanalai Hillside Phuket
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort

Frequently asked questions

Does Chanalai Hillside Resort, Karon Beach have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The property will be renovating one of the pools from June 12 2025 to June 27 2025 (completion date subject to change).

Is Chanalai Hillside Resort, Karon Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chanalai Hillside Resort, Karon Beach?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chanalai Hillside Resort, Karon Beach?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Chanalai Hillside Resort, Karon Beach?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Chanalai Hillside Resort, Karon Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1200 per vehicle applies.

Where is Chanalai Hillside Resort, Karon Beach located?

This family-friendly Karon hotel is located near the beach, 0.4 mi (0.7 km) from Karon Beach, and within 6 mi (10 km) of Patong Beach and Bangla Road. Big Buddha and Wat Chalong are also within 9 mi (15 km).

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Chanalai Hillside Resort, Karon Beach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 214 out of 496 reviews
Rating 8 - Good. 187 out of 496 reviews
Rating 6 - Okay. 64 out of 496 reviews
Rating 4 - Poor. 23 out of 496 reviews
Rating 2 - Terrible. 8 out of 496 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wenyuling

This hotel is great value for money!
Stayed 2 nights in May 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Iain A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good about this resort, easy check-in with friendly staff, from the front of house to the house keeping team, nothing is a problem or trouble to them, will stay here again for sure
Stayed 14 nights in May 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and looks more than expected.
Stayed 2 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
great hotel, and great staff, we left our passports they arrange for a taxi to drop them off to us at our next hotel, nothing is too much trouble for any of the staff, and the swim up room was just perfect, would most definitely use again
Stayed 2 nights in May 2025

10/10 Excellent

Nordin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service was amazing!
Stayed 13 nights in Apr 2025

8/10 Good

DaLisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 9 nights in May 2025

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Staff were very nice
Stayed 16 nights in Nov 2024

8/10 Good

Karilyn

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was basically nice. Bed was hard but a topper was added which made it much better. Staff were very accommodating.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would definitely recommend

our stay here was nothing but amazing! all the staff were very attentive and friendly. we kindly got given an early check in too. rooms were modern and VERY spacious and clean. location is good, bar/shop/massage and scooter rental were all opposite and the main street was less than a 10 min walk
Stayed 3 nights in Feb 2025

10/10 Excellent

LaKeicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff . The only thing i would say is the same breakfast for a week gets a little old whilst on a holiday.
Stayed 6 nights in Oct 2024

8/10 Good

Ritu

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very beautiful and clean
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Overall good for the price. Has a downstairs pool as well as a rooftop pool which is nice. Breakfast was standard and good.
Stayed 3 nights in Nov 2024

10/10 Excellent

CLEMENTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Had an excellent breakfast. Very clean & a very friendly staff. Would have stayed longer but no room available.
Stayed 7 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the money
Stayed 2 nights in Aug 2023

10/10 Excellent

Veasna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The pool was nice and most importantly the staff was amazing. The front office staff to the dining staff was so nice and accommodating. Great overall service! I will definitely stay again.
Stayed 7 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Very nice staff
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. On the fourth floor overlooking the pool. Nice room, great amenities. Nice staff. 10 min walk to beach, easy to organise transport etc. Overall great accom, highly recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort hotel if you prefer not too busy area. Walkable distance from restaurants and shops. 900 meters from beach. Note there is heavy traffic going to other areas such as Patong, Kata Beach.
Stayed 2 nights in Feb 2024

8/10 Good

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade for free bekommen
Stayed 1 night in Oct 2024

2/10 Terrible

Chetna

Disliked: Cleanliness, staff & service, property conditions & facilities
Blood stained sheets that you have to ask twice to be changed, shower that doesn’t regulate its temperature (so you’ll be freezing and burning within 10 seconds) and meat cooked on the same pan as vegan/vegetarian food - with no cleaning in between! Absolutely would never visit again. The only upside this hotel has is its location.
Stayed 5 nights in Nov 2023

6/10 Okay

Enzio

Liked: Cleanliness
Leuke accommodatie alleen jammer van de achterstallige onderhoud. Zwembad op het dak, lijkt verwaarloosd (geen sfeer). 4x moeten vragen naar een strijkijzer en andere dingen. Dit pas gekregen tegen einde van de dag. Dus persoon mag wel wat meer assertiever zijn.
Stayed 3 nights in Apr 2025

6/10 Okay

Björn Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider nicht mehr so der neuste Standard. Frühstück sehr auf Briten und Russen ausgelegt. Als mitteleuropäischer Gast, ist das Frühstück etwa mau und ungewohnt.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025