See all properties

The Shells Resort & Spa Phu Quoc

5.0 star property
Travelers find a luxurious beachfront escape near Phu Quoc Night Market with stunning ocean views from the elevated FLOW Restaurant

Choose dates to view prices

Photo gallery for The Shells Resort & Spa Phu Quoc

Luxury Suite, Ocean View | Living area - The Shells Resort & Spa Phu Quoc (Phu Quoc)
Family Room, 2 Bedrooms, Ocean View | View from room - The Shells Resort & Spa Phu Quoc (Phu Quoc)
Exterior - The Shells Resort & Spa Phu Quoc (Phu Quoc)
Luxury Suite, Ocean View | View from room - The Shells Resort & Spa Phu Quoc (Phu Quoc)
Luxury Suite, Ocean View | Beach/ocean view - The Shells Resort & Spa Phu Quoc (Phu Quoc)
The Shells Resort & Spa Phu Quoc offers beachfront relaxation and upscale amenities. Guests can enjoy spa treatments, unwind by the outdoor pool with sun loungers and umbrellas, and benefit from free in-room WiFi. On-site car rentals and attentive staff ensure a convenient stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | Minibar, in-room safe, individually furnished, desk

Premium Room, Ocean View

7.4 out of 10
Good
(9 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

  • Ocean view
  • 123 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 135 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk

Luxury Villa, Poolside

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite with Ocean View

Minibar, in-room safe, individually furnished, desk

Family Suite with Ocean View

  • Sleeps 4
  • Free WiFi

View all photos for Luxury Villa with Garden View

Minibar, in-room safe, individually furnished, desk

Luxury Villa with Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Luxury Suite Ocean View

Minibar, in-room safe, individually furnished, desk

Luxury Suite Ocean View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Phu Quoc, The Shells Resort & Spa Phu Quoc is on a private beach. Phu Quoc Night Market and Shophouse Grand World are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ong Lang Beach and Phu Quoc Beach. Don't miss out on a visit to Vinpearl Safari. Visit our Duong Dong travel guide
View more Resorts in Duong Dong
Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang

What's nearby

  • Dinh Ba Thuy-Long Thanh-Mau
    Dinh Ba Thuy-Long Thanh-Mau
    12 min drive - 4.5 miles
  • Ong Lang Beach
    Ong Lang Beach
    14 min drive - 5.0 miles
  • San Van Dong Duong Dong Stadium
    12 min drive - 4.0 miles
  • Phu Quoc Night Market
    12 min drive - 4.7 miles
  • Sung Hung Pagoda
    13 min drive - 4.7 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    30 min drive

Restaurants

  • Bamboo
    9 min drive
  • Eat Pray Love
    6 min drive
  • Tree House
    7 min drive
  • Quán Cát
    6 min drive
  • Restaurant Halal Phú Quốc
    5 min drive

Similar properties

Private beach, white sand, sun loungers, beach umbrellas
Vinpearl Resort & Spa Phu Quoc
Phu Quoc
  • On private beach
  • Pool
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 974 reviews
Vinpearl Resort & Spa Phu Quoc
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • FLOW Restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 38.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc have a pool?

Yes, this property has an outdoor pool.

Is The Shells Resort & Spa Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Shells Resort & Spa Phu Quoc?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 8:00 AM–6:00 PM on request.

Where is The Shells Resort & Spa Phu Quoc located?

This Phu Quoc resort is on the beach, 2.8 mi (4.5 km) from Phu Quoc Night Market, and within 20 mi (32 km) of Vinpearl Safari and Phu Quoc Prison.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Shells Resort & Spa Phu Quoc Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 619 reviews
Rating 8 - Good. 207 out of 619 reviews
Rating 6 - Okay. 61 out of 619 reviews
Rating 4 - Poor. 30 out of 619 reviews
Rating 2 - Terrible. 19 out of 619 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Friendly staff, pool and beach front was nice resort living
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Good breakfast and nice room and view. Slow service in the restaurant.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vicki Ngoc

Liked: Cleanliness, staff & service, amenities
Clean room/house, really big and the decor felt authentic, the staff was so friendly and helpful. Amazing pool and beach area. Will be coming back. Definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great staff Amazing pool and view
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Rishabh

Liked: Cleanliness, amenities, property conditions & facilities
Yes the rooms were clean, private pool was well maintained. Staff was really polite and helpfull. Lisa helped us plan a great breakfast with private chefs and Tony arranged good activities and transportation for us
Coconut tree banana boat ride
Stayed 3 nights in Nov 2025
Verified

8/10 Good

CHAN FAI CLEMENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset view.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, would come back and stay here again!

Absolutely amazing, would come back and stay again - the staff are friendly, bedrooms super spacious and comfortable, and the setting is just unreal!
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Martin

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly.
Stayed 15 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Johnny Chinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
Stayed 7 nights in Dec 2024
Verified

8/10 Good

JONGHEE

Liked: Cleanliness, staff & service, amenities
It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet. Food could be priced a little lower.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies!
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Phuong

Liked: Cleanliness, staff & service
The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort

Resort condition

Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Ivy

Great resort design with layout, beautiful surrounding and private beach. Staff are helpful. Room is very roomy. Breakfast is very good. Love the BBQ dinner outdoor. Things need to be taken into attention is facility update and services. It is sad to see this beautiful resort goes under maintenance and services. Many doors hinges a loose and items are falling off like toilet paper holders...
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants. Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Sok Yee

Disliked: Amenities, property conditions & facilities
My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again.
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Theodore

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Lovely spacious villa with pool just outside our door. This resort could easily be 5 star with some extra TLC. The pathways need some maintenance. The gardeners need some modern equipment like edgers and metal brushes to clean the pools. The breakfast was nice. Fruit spectacular. The beach is quite dirty, like most of the beaches in Phu Quoc. The resort is about 10 mins drive from the town centre, which is a good thing! Town centre reminded me of Bali 20 years ago!
Stayed 8 nights in May 2026
Verified

4/10 Poor

Annie Thi

Run down hotel, room lack of amenities, beach not swimable, service snail pace, luxury villa- not true only nice about the villa were spacious and private swimming pool.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Hans Peter

Liked: Cleanliness, staff & service, amenities
Everything good
Stayed 8 nights in Jan 2026