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JW Marriott Phu Quoc Emerald Bay Resort & Spa

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View from property - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)
Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)
House, Multiple Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually decorated - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)
4 restaurants; breakfast, lunch, and dinner served - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)
Private beach, white sand, sun loungers, beach umbrellas - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)
Luxury
5.0 star property
9.6

Exceptional

Emerald Bay sanctuary by the sea

Pristine white sand lines the private beach, maintained by attentive staff throughout the day. Three distinctive pools include a peaceful adults-only option with complimentary water and towel service. Daily sunrise yoga and guided bike tours showcase the resort's stunning coastal setting.

Popular amenities

  • Hot tub
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Balcony (Balcony)

  • Bay view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

Villa, 1 Bedroom, Private Pool, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 1 Bedroom, Private Pool, Garden View (Private Pool)

  • Garden view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Villa, 3 Bedrooms, Private Pool, Garden View (Private Pool)

  • Garden view
  • 400 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

Room, 1 King Bed, Balcony, Ocean View (Balcony) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony (Rue De Lamarck Room)

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony, Ocean View (Balcony)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Double Beds, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for House, Multiple Bedrooms

House, Multiple Bedrooms | Exterior

House, Multiple Bedrooms

  • Sea view
  • 1300 sq m
  • 1 bedroom
  • Sleeps 8
  • 7 Double Beds
  • Free WiFi

About the neighborhood

Located on the beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a neighborhood in Phu Quoc. The area's natural beauty can be seen at Sunset Town Beach and Sao Beach. Traveling with kids? Consider Kiss of the Sea Show and Ngoc Hien Pearl Farm. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Phu Quoc travel guide
View more Resorts in Phu Quoc
Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang

What's nearby

  • Main view of the Coconut Tree Prison in Phu Quoc Island in Vietnam
    Phu Quoc Prison
    4 min drive - 1.5 miles
  • Sao Beach
    Sao Beach
    13 min drive - 4.3 miles
  • Khem Beach
    10 min walk - 0.6 miles
  • An Thoi Cable Car Station
    8 min drive - 2.4 miles
  • Phu Quoc Night Market
    49 min drive - 17.4 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    23 min drive

Restaurants

  • Il Salone
    8 min drive
  • MAE Coffee
    8 min drive
  • The Bay Kitchen
    6 min drive
  • Cơm Gia Đình
    7 min drive
  • Mediterran / Tiamo
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (7,406 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:30 AM–6:30 PM.

Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located?

Nestled on the beach, this Khem Beach resort is within 3 mi (5 km) of Khem Beach, Sunset Town Beach, and Bai Xep. Phu Quoc Prison and Festive Bazaar Sunset Town are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 284 out of 338 reviews
Rating 8 - Good. 36 out of 338 reviews
Rating 6 - Okay. 8 out of 338 reviews
Rating 4 - Poor. 5 out of 338 reviews
Rating 2 - Terrible. 5 out of 338 reviews

Reviews

Verified

10/10 Excellent

Cheuk Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. In particular, spa was exceptionally professional. Thank you Anna for her great hospitality.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The besr service and amenities . Imhad a very good there during my 3 day stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had many choices and plenty of options for food. Rooms are very spacious and unique. The beach was beautiful with soft sand and shallow progressing to the deep. Warm water. Very clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not experience a better excuisite and adventurous resort: The location, resort facilities, amenities, resort property, room experience, breakfast, and onsite restaurants. And most of all the staff are second to none in my experience. The most pleasant, knowledgeable, and accommodating staff I've met. If you're fortunate you'll get your introductory tour led by "Professor" Astrid!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

chulhee

Liked: Cleanliness, staff & service, amenities
The maintenance of facilities were excellent with smiles of staffs. The fresh bottled water every was provided.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JULIA CHIA-CHIEH

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely courteous and the resort facilities were top notch. The concept of a university embedded in the resort layout and design makes this place unique. The breakfast was a feast. Our best experience on Phu Quoc island!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have travelled extensively and whenever possible try to highlight great service. The young gentleman, Quan, at the main dining room was consistently generous with his time, friendly, personable and made each restaurant visit one of the highlights of our stay. Thank you Quan and to all the great staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barry Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super accommodating. Rooms are spotless,and spacious.And there were plenty of chaise lounges near the shore under the palm trees and surrounding the swimming pools.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vishal

Liked: Cleanliness, amenities, property conditions & facilities
My stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa was absolutely unforgettable. The resort is stunning, with unique architecture, beautiful beachfront surroundings, and an atmosphere of pure luxury. The room was spacious, stylish, and impeccably maintained. Staff were warm, attentive, and went above and beyond to make the stay special. The food, facilities, and overall experience were exceptional. I would highly recommend this resort to anyone visiting Phu Quoc. Be aware, the prices at the resort are a bit more expensive than what you'd expect in the rest of Vietnam.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would. GORGEOUS HOTEL. Staff is nothing but amazing. Beach is quiet and relaxing. The food, oh my, the food, Pink Pearl is beyond a culinary delight. I WILL be going back
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Vicky Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful resort, well maintenance, we stayed for five days and didn’t leave the resort at all. We only go to nearby shops such as Wellness Spa and July Spa for massage which is within the hotel area. The hotel is exceptional and we love the Pink Pearl Restaurant where I had celebrated my husband‘a bday there. We created so much happy memories here in this beautiful place. Staff are very helpful and attentive.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, good service, beautiful place
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful time here. Service staffs awesome. Will come back
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Nice and kind employees. Especially Sang who took care of our checkin also gave good advice on the hotel and also nearby places to visit.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

YEE MAN PEGGY

Liked: Cleanliness, amenities, property conditions & facilities
I express my heartfelt gratitude for my recent stay at JW. My experience was incredibly comfortable and enjoyable, great thanks to the front desk staff member, Anthony. Anthony welcomed us with sincere and warm greetings, making us feel right at home. He also provided us with informative suggestions for sightseeing, enhancing our trip significantly. His exceptional service made our experience truly memorable. Thank Anthony and his team for the efforts in making our visit special.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for relax and enjoy ❤️
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Shuan Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious stay. Well worth money spent. The sea water clear but not crystal clear. Alot of algae. Hardly any fishes to be seen but beach was kept clean. 3 swimming pools, one for adult only. Food was fantastic!!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Stayed 1 night in Mar 2025