See all properties

InterContinental Phu Quoc Long Beach Resort by IHG

Choose dates to view prices

Photo gallery for InterContinental Phu Quoc Long Beach Resort by IHG

A resort with a large pool, palm trees, and a beach view. - InterContinental Phu Quoc Long Beach Resort by IHG (Phu Quoc)
A resort balcony with a view of the ocean and palm trees. - InterContinental Phu Quoc Long Beach Resort by IHG (Phu Quoc)
A woman sitting by a large window overlooking the ocean at sunset, with a modern interior featuring a sofa, a small table, and a potted plant. - InterContinental Phu Quoc Long Beach Resort by IHG (Phu Quoc)
An aerial view of a tropical island with clear turquoise waters, dense palm trees, and a small dock with boats. - InterContinental Phu Quoc Long Beach Resort by IHG (Phu Quoc)
A row of dome-shaped accommodations with a reflective water surface in the foreground, surrounded by palm trees and a high-rise building in the background. - InterContinental Phu Quoc Long Beach Resort by IHG (Phu Quoc)
Luxury
5.0 star property
9.2

Wonderful

Private beach paradise in Phu Quoc

Tropical gardens blend with ocean views at this luxury resort's rooftop sunset bar. Three pools invite relaxation, while the waterfront kids' area offers slides and games. Attentive staff provide personalized service at the private beach club, with loungers beneath swaying palms.

Popular amenities

  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Classic Room, 1 King Bed

A balcony with a glass railing, a wicker sofa, and a small table.

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

Room

Classic Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

A hotel room with two beds, a large window with a view, a desk, and a chair.

Room, 2 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Room

Standard Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A balcony with a glass railing, a wicker sofa, and a small table.

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Balcony, Ocean View

Room

Classic Room, 2 Twin Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

A modern living room with a large glass door leading to a balcony, a sofa, a dining table, and a kitchen area.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 Bedroom, Club Lounge Access, Ocean View

A modern hotel room with a large balcony, a dining area, and a seating space with a view of the sea.

Room, 1 Bedroom, Club Lounge Access, Ocean View

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

A poolside area with lounge chairs and umbrellas, surrounded by lush greenery and palm trees.

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

  • Ocean view
  • 494 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 Twin Beds, 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms (Residence)

A hotel room with a large bed, a television, a desk, and a view of the outdoors.

Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom (Residence)

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a kettle.

Room, 1 Bedroom (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Club Lounge Access

A modern hotel room with a balcony, a sofa, a table, and framed pictures on the wall.

Classic Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Residence)

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a kettle.

Room, 1 Bedroom, Ocean View (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the sea.

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Room, 2 Bedrooms (Residence)

A hotel room with a large bed, a television, a desk, and a view of the outdoors.

Room, 2 Bedrooms (Residence)

  • Resort view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Classic Room

A balcony with a glass railing, a wicker sofa, and a small table.

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

A balcony with a glass railing, wicker furniture, and a view of tropical vegetation.

Junior Room, 1 King Bed

  • Resort view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a balcony, a sofa, a table, and framed pictures on the wall.

Classic Room, 1 King Bed

  • Resort view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Twin Beds, Balcony, Ocean View

A hotel room with a balcony, a sofa, a bed, a TV, and a dining table.

Junior Studio Suite, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite, 2 Twin Beds

A hotel room with two beds, a sofa, a TV, and a balcony with a view.

Junior Studio Suite, 2 Twin Beds

  • Resort view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

A modern kitchen with built-in appliances, a dining area with a wooden table and chairs, and a staircase with a railing.

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 162 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

A hotel room with two beds, a TV, and a view of the ocean.

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

  • Ocean view
  • 305 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

A hotel room with a large bed, a television, a desk, and a view of the outdoors.

Room, 2 Bedrooms (Residence)

  • Resort view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

A modern hotel room with two beds, a desk, a television, and a view of the outdoors.

Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

  • Garden view
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds

About the neighborhood

Located in Long Beach, a neighborhood in Phu Quoc, InterContinental Phu Quoc Long Beach Resort by IHG is in the suburbs and on a private beach. Shoppers can check out Phu Quoc Night Market, while everyone can enjoy the natural beauty of Phu Quoc Beach and Sao Beach. Traveling with kids? Consider Ngoc Hien Pearl Farm, or check out an event or a game at San Van Dong Duong Dong Stadium. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Phu Quoc travel guide
Map
Phu Quoc Marina, Bai Truong, Duong To, Phu Quoc, An Giang, 90000

What's nearby

  • A beach with palm trees, lounge chairs, and umbrellas under a clear blue sky.
    Sonasea Beach
    6 min drive - 1.2 miles
  • A beach with palm trees and a calm sea.
    Phu Quoc Beach
    18 min drive - 7.1 miles
  • A beach with clear turquoise water, sandy shore, palm trees, and a green hill in the background.
    Sao Beach
    26 min drive - 8.7 miles
  • Waterfront Beach Square
    7 min walk - 0.4 miles
  • Phu Quoc Night Market
    26 min drive - 10.2 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    13 min drive

Restaurants

  • Mad Cow Wine & Grill
    13 min walk
  • Sea Shack
    10 min walk
  • Lounge Bar
    6 min drive
  • Club Intercontinental
    3 min walk
  • SEN Restaurant
    6 min drive

Similar properties

A resort with a large, winding pool surrounded by palm trees and lounge areas.
Pullman Phu Quoc Beach Resort
Phu Quoc
  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
9.2 out of 10, Wonderful, 376 reviews
Pullman Phu Quoc Beach Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 15 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Ink 360
  • LAVA
  • Pearl Lounge
  • Sea Shack
  • Sora & Umi

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Library
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1803060 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 1080000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1803060 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is InterContinental Phu Quoc Long Beach Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Phu Quoc Long Beach Resort by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1080000 per vehicle applies.

Where is InterContinental Phu Quoc Long Beach Resort by IHG located?

Nestled on the beach, this Long Beach hotel is within 2 mi (3 km) of Waterfront Beach Square, Sonasea Beach, and Sonasea Phu Quoc Night Market. Suoi Tranh Waterfall and Ngoc Hien Pearl Farm are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

InterContinental Phu Quoc Long Beach Resort by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

6.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 355 out of 481 reviews
Rating 8 - Good. 82 out of 481 reviews
Rating 6 - Okay. 24 out of 481 reviews
Rating 4 - Poor. 14 out of 481 reviews
Rating 2 - Terrible. 6 out of 481 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location the is very room clean the staffs friendly and the breakfast buffet amazing. I will come back
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a nice area.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and the staff in the Club Lounge were amazing
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very warm and welcoming - InterCons greatest asset!. Pool is awesome. Ink 360 sky bar was incredible for sunset cocktails. Overall, a very relaxing few days to break up a long haul flight. We'll be back!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean and nice. The staff are very friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for VACATION, very good breakfast
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel! Very spacious rooms, amazing view and helpful staff.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

A great place to stay if you want a resort style holiday. There isn’t anything around the hotel but you can easily get a Grab into the town. Lovely staff and a great selection at breakfast
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff, great nature atmosphere, very good for families and so much more highly recommend.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and other facilities are great! however, the procedure of checkin and checkout seems to be improved. all the time we saw the people queued up there. And, breakfast time we had to wait for more than 20 mins. so uneasy to many of us.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right on the water, with great views from the balcony, was beautifuk and peaceful. Enjoyed the hyge breakfast buffet every morning and the on-site activities. Very comfy bed.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was fully satisfied throughout my stay thanks to well-managed facilities and smooth service provided by staff. Especially, i would like to express my gratitude to Ms. Didi. She was so kind and friendly, which touched my family a lot. We hope to have another chance to visit here for unforgettable memories. Thank you.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel for one night was a great choice. The service was excellent, and the facilities were in good condition. Throughout my stay, I felt very welcomed.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly, and professional staffs.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for family vacation w baby

Great resort with nice programs and pools for babies & kids. Kind staffs, clean rooms, good amenities, beautiful resort + close to airport. Lava restaurant and spa was fully booked, so I recommend booking in advance. Other than that, all you can ask for a family getaway. Would definitely recommend the resort for family vacation :)
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish stay with great amenities but Slight wait

The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room with the oceanview and balcony 💕
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Clean and comfy room with stunning sea view. The staffs are really nice and helpful. But the hygiene of the restaurants should be improved.
Stayed 5 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Please refer my comments!

I would highly recommend to learn the service from JW Marriott PHU QUoc and Intercon Danang, we are a little disappointed for the services in general, the staffs may need to provide more training to meet customers expectations. Rather than that, the private beach is very impressive and can enjoy at there.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Staff & service

Would have hope for more

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Outdated 4* resort in Phu Quoc

The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

A disappointing 6 nights family trip

Came here for a family trip for 6 nights with an open mind despite all the reviews. But soon I understand why those visitors felt that way... The five star hotel could have provided more, it felt as though the staff ate lack of training, service was not top notch. Breakfast time is unacceptable, service was super slow and one time we had to wait for an hour for a high chair and self service ourselves with water. The kids enjoy the kids club and the kiddie pool. But that's just kids being kids, to me the hotel lack of ambience, it doesn't feel luxurious. Beach should be combed, water was polluted and there are a lot of rubbish. We were lucky enough to be offered club lounge access after spoken to resort manager about our experience. Club lounge was great, food was great compared to the rest of the hotel, we appreciate their quick reaction and it did make us feel a lot better. But overall, we came looking forward to a luxurious tropical holiday, but left a bit disappointed.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 10/10
Stayed 3 nights in Sep 2026