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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
A peaceful retreat near Uptown Alley where travelers can recharge by the outdoor pool, enjoy attentive service, and relax in tranquil surroundings

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Lobby - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Lobby - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Suite, 1 King Bed, Sofa, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
1 bedroom, premium bedding, pillowtop beds, minibar - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Windmill Suites Surprise, Ascend Hotel Collection offers a serene garden and spa tub for unwinding. Start your day with a full breakfast, maintain your routine at the gym, or lounge by the pool. Enjoy express check-in for a hassle-free arrival.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(106 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(120 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Surprise Original Townsite, a neighborhood in Surprise, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is in the suburbs. The area's natural beauty can be seen at White Tank Mountain Regional Park and popular attractions include Uptown Alley and Glendale Aquatic Center. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and ziplining in the area. Visit our Surprise travel guide
Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Luke Air Force Base
    Luke Air Force Base
    18 min drive - 8.9 miles
  • Phoenix_UniversityofPhoenixStadium_6057986_05
    State Farm Stadium
    20 min drive - 12.8 miles
  • Phoenix_GilaRiverArena_6068401_04
    Desert Diamond Arena
    21 min drive - 13.1 miles
  • Centennial Friendship Park
    2 min walk - 0.1 miles
  • Peoria Sports Complex
    14 min drive - 6.8 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    45 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Little Caesars Pizza
    4 min drive
  • Roliberto's Mexican Food
    4 min drive
  • Papa John's Pizza
    4 min drive
  • Rio Mirage Cafe Y Cantina
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Yes, this property has an outdoor pool.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel pet-friendly?

Yes, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley, and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 571 out of 1018 reviews
Rating 8 - Good. 237 out of 1018 reviews
Rating 6 - Okay. 137 out of 1018 reviews
Rating 4 - Poor. 40 out of 1018 reviews
Rating 2 - Terrible. 33 out of 1018 reviews

Reviews

Verified

8/10 Good

Anthony P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and breakfast was good .
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great...plenty of seating and choice of eating on outdoor covered patio
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, third floor suite was nice, bed was comfortable, and staff was friendly
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never hear of Windmill Suites and what an incredible surprise, in the town of Surprise! :) The pool was huge and beautiful. Loved the hot tub!! Breakfast was great! Everything so modern and clean. The room was huge. The staff so friendly!!! EXCELLENT!!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yhasheua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great for location around so many restaurants and convenient shops, very well kept up with, and friendly staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent breakfast. Staff is very friendly😊
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room , friendly staff and good breakfast made for a great stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Great food, lovely outdoor pool and hot tub!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. The suite layout was good for family. Kids really enjoyed the pool and hot tub, although the water was cloudy. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

ronald L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the room and the outdoor pool met Our needs Liked the way the room was laid out
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Garth

Liked: Staff & service, amenities
It's a convenient, safe, and adequate place to stay for spring training games. The pool is enjoyable, the room was well-appointed and comfortable. The staff are all very welcoming and professional.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Nice room. Great breakfast,
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Rebecca

Room was clean and bed was very comfortable. Hotel was in a great location for our visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities
We stayed five nights at the windmill suites in surprise Arizona, and found it to be lovely. The breakfast buffet was wonderful, the front desk. Staff were very nice and our room with the separate bedroom doors was awesome! We would definitely stay again!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities
Hospitality was amazingly first class. Breakfast was royal dining and staff was helpful, always smiling and professional.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was great the breakfast was great room was huge and comfortable as well and the customer service was excellent!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Our stay here is always pleasant and the weekend breakfast is awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Good location for an overnight stay, quiet. Would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the large space in the suite we were given. The breakfasts were wonderful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and breakfast was great!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there overnight to get sleep before more driving the next morning. Room was great. Clean. Double beds were comfortable. Shower water pressure was not very strong. Sofa bed mattress was not thick at all. Could feel the springs. Overall the room was fine.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable, good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
The rroom was clean. Everyone was friendly. They allow pets and we were traveling with our dog.
Stayed 3 nights in Feb 2026