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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
A peaceful retreat near Uptown Alley where travelers can recharge by the outdoor pool, enjoy attentive service, and relax in tranquil surroundings

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Lobby - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
1 bedroom, premium bedding, pillowtop beds, minibar - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Lobby - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Free daily full breakfast - Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel (Surprise)
Windmill Suites Surprise, Ascend Hotel Collection offers a serene garden and spa tub for unwinding. Start your day with a full breakfast, maintain your routine at the gym, or lounge by the pool. Enjoy express check-in for a hassle-free arrival.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(105 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Surprise Original Townsite, a neighborhood in Surprise, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is in the suburbs. The area's natural beauty can be seen at White Tank Mountain Regional Park and popular attractions include Uptown Alley and Glendale Aquatic Center. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and mountain biking in the area. Visit our Surprise travel guide
Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Phoenix_UniversityofPhoenixStadium_6057986_05
    State Farm Stadium
    20 min drive - 12.8 miles
  • Phoenix_GilaRiverArena_6068401_04
    Desert Diamond Arena
    21 min drive - 13.1 miles
  • Centennial Friendship Park
    2 min walk - 0.1 miles
  • Destiny Springs Healthcare
    17 min walk - 0.9 miles
  • Peoria Sports Complex
    14 min drive - 6.8 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    45 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Little Caesars Pizza
    4 min drive
  • Roliberto's Mexican Food
    4 min drive
  • Papa John's Pizza
    4 min drive
  • Circle K
    3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel near Surprise Stadium
Located close to Uptown Alley, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel provides free full breakfast, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and concierge services
  • An elevator, luggage storage, and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Yes, this property has an outdoor pool.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel pet-friendly?

Yes, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley, and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

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Reviews

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 561 out of 1009 reviews
Rating 8 - Good. 232 out of 1009 reviews
Rating 6 - Okay. 137 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 36 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent breakfast. Staff is very friendly😊
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room , friendly staff and good breakfast made for a great stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Great food, lovely outdoor pool and hot tub!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. The suite layout was good for family. Kids really enjoyed the pool and hot tub, although the water was cloudy. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Rebecca

Room was clean and bed was very comfortable. Hotel was in a great location for our visit.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Garth

Liked: Staff & service, amenities
It's a convenient, safe, and adequate place to stay for spring training games. The pool is enjoyable, the room was well-appointed and comfortable. The staff are all very welcoming and professional.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Nice room. Great breakfast,
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

ronald L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the room and the outdoor pool met Our needs Liked the way the room was laid out
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was great the breakfast was great room was huge and comfortable as well and the customer service was excellent!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Our stay here is always pleasant and the weekend breakfast is awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Good location for an overnight stay, quiet. Would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the large space in the suite we were given. The breakfasts were wonderful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and breakfast was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable, good breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tiffanie

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
The rroom was clean. Everyone was friendly. They allow pets and we were traveling with our dog.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lora

Liked: Cleanliness, amenities
The suite was very clean and plenty of room for a 3 adults and 2 children. The breakfast was awesome with great smiles with helping hands.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities
Clean room/quiet/staff not very friendly
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Jeni

Disliked: Property conditions & facilities
breakfast was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, amenities
Really enjoyed my 3 night stay. Very comfortable and enjoyed the hot breakfast. I will definitely stay again
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Clean room and really nice staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was polite and nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities
Bed and pillows were comfortable.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The room space and bed comfort was great
Stayed 1 night in Nov 2025