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Valley Inn

2.5 star property

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Photo gallery for Valley Inn

Standard Double Room | Bathroom | Bathtub, towels, soap, shampoo - Valley Inn (Phoenix)
Exterior - Valley Inn (Phoenix)
Bathtub, towels, soap, shampoo - Valley Inn (Phoenix)
Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi - Valley Inn (Phoenix)
Lobby - Valley Inn (Phoenix)
Close to Chase Field and Phoenix Convention Center, Valley Inn provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Downtown Phoenix, a neighborhood in Phoenix, is home to Valley Inn . Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights, and travelers looking to shop may want to visit Biltmore Fashion Park and Arizona Mills Mall. Looking to enjoy an event or a game? See what's going on at Chase Field or Mortgage Matchup Center. Visit our Phoenix travel guide
Map
965 E Van Buren St, Phoenix, AZ, 85006

What's nearby

  • Children's Museum of Phoenix
    Children's Museum of Phoenix
    7 min walk - 0.4 miles
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    10 min walk - 0.6 miles
  • Chase Field
    Chase Field
    10 min walk - 0.6 miles
  • Arizona Center
    Arizona Center
    15 min walk - 0.8 miles
  • Mortgage Matchup Center
    Mortgage Matchup Center
    17 min walk - 0.9 miles

Getting around

  • 12th Street - Washington Station
    7 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    12 min drive

Restaurants

  • Circle K
    2 min walk
  • Cheba Hut Toasted Subs
    16 min walk
  • The Flour Shop
    15 min walk
  • Welcome Diner
    9 min walk
  • Estrella Jalisco Cantina
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Valley Inn pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Valley Inn ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Valley Inn ?

Check-out is at 11:00 AM.

Where is Valley Inn located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Children's Museum of Phoenix, Phoenix Convention Center, and Chase Field. Mortgage Matchup Center is 1 mi (1.6 km) away. 12th Street - Washington Station is 7 minutes by foot and 12th Street - Jefferson Station is 9 minutes.

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Reviews

Valley Inn Reviews

5.2

4.8

Cleanliness

4.2

Amenities

7.0

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 185 reviews
Rating 8 - Good. 20 out of 185 reviews
Rating 6 - Okay. 23 out of 185 reviews
Rating 4 - Poor. 40 out of 185 reviews
Rating 2 - Terrible. 67 out of 185 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities
Room had small graffiti on the door still felt safe in the room. It was comfortable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Robert

Good location. Cleanliness could be better improved especially reception area.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Nice rooms, very clean. Very reasonably priced as well. Staff was kind and helpful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The AC on the property was working very fine. The whole area was just pretty sketchy all of the weed to get handicap parking right in front of our room on the first floor. I was a bit worried about our car out there all night, but nothing happened! Staff was very friendly.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Dianne

Liked: Cleanliness, staff & service
Disliked: Amenities
The property & room were clean & there were specific rooms for my service dog. Parking was somewhat crowded but adequate. The room was sparse but clean The heating/air conditioner & bed were outstanding. The staff was wonderful & are obviously working to modernize the facility.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, AC kept my room ice cold. It’s just active at night. Not in a bad way, just a lot of movement.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carvier

Liked: Cleanliness
Disliked: Staff & service
Clean room
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Alayne

Disliked: Cleanliness, amenities, property conditions & facilities
It got the job done for a one night stay, but the walls were filthy and it smelled horrible. Lots of bugs and only a sheet for bedding and towels that seemed dirty. The one staff I talked to was nice. There were folks yelling and pounding on doors all night
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Amenities
The room was acceptable for the price. Clean and comfortable. Some minor repairs needed and there were errant stickers stuck to the floor. The staff was attentive. The outside reflects an OLD motel appearance, areas were not clean of trash, even after the housekeeping crew departed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dametrea

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous very helpful easy to talk to very helpful it was my very first time booking a hotel and the experience was nice the staff explained why the holding fee was high because I booked through third party they said please don't smoke in the room I don't smoke so that wasn't a issue but when I got to the room it smelled like who ever had the room before me was smoking it smelled like cigarettes other then that really quit place and convenient location
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Briana

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was extremely friendly. They were clearly working on the rooms and the pool area because you could tell there was a lot of construction mess everywhere. But you could tell they also did not clean the rooms as well as they should have. There was mysterious stains on the walls. I sat down to go pee, and the door was closed, and I could see drips of some kind of liquid all over the door. I swear there was a booger on the wall on my left. There was mold in the bathroom. The parking lot only has one entrance.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean. The staff were extremely polite, and tried to turn down a tip for housekeeping. It appears management is working to upgrade the hotel. The artwork is interesting in a good way, This is why I don’t give a 1 rating The bathroom door was missing the trim and could NOT be opened quietly. There was one blanket for two beds. Pretty sure there was no hair dryer. Oh, and you could see the whole room from the outside through the peephole. Also the room did not feel terribly secure. This is why I couldn’t give a 3.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities
Had to long step over huge water puddle to get into bathroom. Bathroom was clean and ready, bedrooms not.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Where do i start? First of all, all we ever need is a clean shower and no bugs to make me happy. Valley Inn failed that simple metric. The conditionnof the place was terribly worn down. The doorframes were busted. It was clean as it would be if my 14 yrmear old cleaned; an attempt was made. But the bugs... that i cannot abide. There were cockroaches everywhere. I simply cannot recommend this place.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the room floor and bathroom counter were clean and reeked of bleach upon entering, the positive reviews unfortunately stop there. I don't need a lot of frills but this experience was lacking many essentials (some listed as amenities on their site were missing). If you are on a business trip like we were I don't recommend this spot. -Not a safe neighborhood. Aside from smashed window cars in the parking lot, our Doordash order for amenities the motel lacked was stolen within five minutes of delivery. - Smoke alarm ripped out -Dirty shower floor -No toilet paper holder -No hand towels -Only bar soap, no shampoo or conditioner - No soap dish - No hair dryer - No iron and ironing board - The only linens were the flat and fitted sheets. When we asked for blankets (45-50 degrees at night during this time of year) we were told to walk around the property and find the maid ourselves. - walkways and walls all in need of cleaning The photos are deceptive, I should have read the reviews more carefully before booking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I helped a friend out who was going through a very tough time and booked a room to help out. The gentleman who took the calls/front desk, was EXTREMELY kind, helpful with great patience considering the situation. I am VERY grateful for his compassion and grace. truly OUTSTANDING customer service.
Stayed 1 night in May 2026
Verified

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness, amenities
Need to clean the area around the hotel
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Fernanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room I was in had bugs crawling around like crickets and roaches. The shower was weird either too cold or too hot and you never got a steady flow. It was an okay stay for the price but I would splurge on more for a better experience.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
someone's hair in all the 'clean' towels we were given blood stain on the sheets BULLET HOLE in the glass window allowing bugs and heat in many dangerous people in/around property ...AC worked well
Stayed 4 nights in May 2026
Verified

8/10 Good

Mithun

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and I had a pleasant stay for a night
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cory

Air conditioning was great.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Luis Fernando

Liked: Staff & service
It's good for the level of zone it's in.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alix

Liked: Staff & service, amenities, property conditions & facilities
It’s good.The from desk staff is very nice especially Neil ,they all 3 are really nice and helpful very helpful . The housekeeping one lady was nice and the other one’s not very nice and acted like they couldn’t understand me. Rooms are very cool for a motel love them
Stayed 1 night in May 2026
Verified

4/10 Poor

Lanell

Liked: Staff & service
Place could be better if they had updated the rooms to look better. The thing I hated were the neighbors in the area. I don't know if they were on drugs but I'm sure they were due to them being up all night being outside arguing, fixing their car tire or something, making a lot of noise, drinking and talking loud. Wasn't a safe place.
Stayed 2 nights in May 2026