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Tru by Hilton Gilbert

2.5 star property
Travelers recharge at this energetic hotel near SanTan Village, where a playground, arcade room and pool provide perfect downtime between local explorations

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast - Tru by Hilton Gilbert (Gilbert)
Exterior - Tru by Hilton Gilbert (Gilbert)
Sports facility - Tru by Hilton Gilbert (Gilbert)
In-room safe, desk, laptop workspace, blackout drapes - Tru by Hilton Gilbert (Gilbert)
Business center - Tru by Hilton Gilbert (Gilbert)
Tru by Hilton Gilbert offers convenience and fun in a vibrant atmosphere. Guests love the helpful staff and practical amenities like dry cleaning, in-room WiFi, free self parking, and express check-out. The hotel's playground and arcade room add entertainment to any stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(92 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(70 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Gilbert, Tru by Hilton Gilbert is in the suburbs. SanTan Village and Superstition Springs Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Golfland Sunsplash and Mesa Arts Center. Looking to enjoy an event or a game? See what's going on at Mesa Convention Center or Hohokam Stadium. Visit our Gilbert travel guide
Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295

What's nearby

  • Topgolf
    9 min walk - 0.5 miles
  • SanTan Village Marketplace
    14 min walk - 0.8 miles
  • SanTan Village
    14 min walk - 0.8 miles
  • AZ Ice
    3 min drive - 1.0 mile
  • Touch of Tranquility
    5 min drive - 2.1 miles

Getting around

  • Superstition Springs Transit Center
    18 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    30 min drive

Restaurants

  • In-N-Out Burger
    16 min walk
  • Chick-fil-A
    18 min walk
  • Wetzel’s Pretzels
    19 min walk
  • Main Event Gilbert
    8 min walk
  • Kazu Ramen Bar
    20 min walk

Similar properties

Exterior
Hyatt Place Gilbert
Santan Village
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,025 reviews
Hyatt Place Gilbert
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Gilbert have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Tru by Hilton Gilbert pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Gilbert?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Gilbert?

Check-out is at noon.

Where is Tru by Hilton Gilbert located?

Situated in the suburbs, this hotel is 0.7 mi (1.1 km) from SanTan Village and within 12 mi (20 km) of Superstition Springs Center and Golfland Sunsplash. Chandler Fashion Center and Mesa Arts Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Gilbert Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1016 reviews
Rating 8 - Good. 188 out of 1016 reviews
Rating 6 - Okay. 68 out of 1016 reviews
Rating 4 - Poor. 27 out of 1016 reviews
Rating 2 - Terrible. 31 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Maykel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very Friendly, property is cleaned and great
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment! Very welcoming. My room was spacious, clean, and at least 12 foot ceilings which I've never seen in a hotel. Staff was very accomiodating. Would stay again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personal
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jonise

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff always a pleasure staying here
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times as close to Mesa airport, clean, nice staff and good variety of breakfast times
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities
Clean rooms and helpful staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Isseca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious so many options and all very fresh.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room, no coffee in room, no closet, no drawers, but it was clean and staff was very nice.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
Very nice lobby area and decent buffet. Loved the pool table and pool for kids. Lack of any laundry area was a big drawback when traveling with kids.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Good value for the money. Clean and had spacious rooms.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, room was clean, desk worker Nate was very cordial and friendly, room service friendly and great. Would stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice and friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. Staff was wonderful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Great hotel. Excellent staff. Easy che on/checkout
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Tru (Hilton, Gilbert)in Gilbert Arizona for 2 nights. The property is loacted in one of the main street wi th lots of restaurantsand other shops, immaculately clean.The staff was incredibly friendly and proffesional, accommodating, especially Dottie who was helping me to revise the date of my stay ( My moms funeral was delayed), who constantly follow up with Expedia with no result (***not good customer service***boo) .My room was on third floor., King Standard Room was spacious, spotless, modern, featuring a remarkably comfortable bed and all the amenities I needed. I particularly enjoyed their morning breakfast and it was one of the Best. I will definitely book this hotel in the future again. Thank you Hilton!!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
The staff was very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Esther

Great location and priced great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities
Excellent breakfast menu, ample free parking, friendly efficient front desk folks, clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tremendous staff. The place was clean, easy access to the highway, shopping and premium dining
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff polite. Appreciated the breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, staff were very pleasant and helpful.
Stayed 2 nights in Oct 2025