SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with free breakfast, walk to Celebrity Theater

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June 2024

SureStay Hotel by Best Western Phoenix Airport

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Exterior
Property grounds
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Lobby

Overview of SureStay Hotel by Best Western Phoenix Airport

Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Popular LocationCelebrity Theater6 min walk
  • Popular LocationPhoenix Convention Center6 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)6 min drive
  • Popular LocationChase Field6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Room amenity

Standard Room, 1 King Bed, Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
GreenTree Inn & Suites Phoenix Sky Harbor
Pool
Hot Tub
Breakfast included
Free airport shuttle
6.6 out of 10, (1081)
The price is $107
per night
$126 total
includes taxes & fees
May 3 - May 4
GreenTree Inn & Suites Phoenix Sky Harbor

About the neighborhood

Phoenix

Near a metro station, SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a neighborhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Convention Center are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed.
Visit our Phoenix travel guideOpens in a new window

What's nearby

  • Celebrity Theater - 6 min walk
  • Footprint Center - 6 min drive
  • Phoenix Convention Center - 6 min drive
  • Chase Field - 6 min drive
  • Phoenix Zoo - 14 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • Barrio Cafe - 7 min drive
  • Four Peaks Brewing Company - 7 min drive
  • PHX Beer Co - 6 min drive
  • McDonald's - 20 min walk
  • Red Devil Italian Restaurant & Pizzerias - 2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater
Located close to Chase Field, SureStay Hotel by Best Western Phoenix Airport provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), luggage storage, and a front-desk safe
  • A vending machine, coffee/tea in the lobby, and a TV in the lobby
  • Free newspapers, a computer station, and multilingual staff
  • Guest reviews say good things about the overall value, convenient parking, and proximity to the airport
Room features
All 95 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 15 per day)
  • Extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 8 2024 to September 2 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

Yes, this property has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Phoenix Airport?

Self parking is available for USD 15.00 per day. Extended parking is available for USD 15 per day. Limited spots are available.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-out is at 11 AM.

Does SureStay Hotel by Best Western Phoenix Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay Hotel by Best Western Phoenix Airport located?

Located in Downtown Phoenix, this hotel is 0.3 mi (0.5 km) from Celebrity Theater and within 6 mi (10 km) of Chase Field and Footprint Center. Phoenix Convention Center and Phoenix Theatre are also within 6 mi (10 km). 24th Street - Washington Station is 20 minutes by foot and 38th Street - Washington Station is 20 minutes.

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 581 out of 1935 reviews" "
Rating 8 - Good. 534 out of 1935 reviews" "
Rating 6 - Okay. 303 out of 1935 reviews" "
Rating 4 - Poor. 194 out of 1935 reviews" "
Rating 2 - Terrible. 323 out of 1935 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed a day so we needed a hotel close to the airport to spend the night. Clean, convenient and comfortable. We took advantage of the pool. Very pleasant stay. Prompt shuttle service.
Stayed 1 night in Apr 2024

8/10 Good

Victoria, Boston

Liked: Staff & service
Close to airport. Comfortable. Quiet.
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not as advertised. Would not recommend. Did not stay, went to a different hotel & will be seeking a refund from Expedia.
Stayed 1 night in Apr 2024

6/10 Okay

Lokencia

Liked: Staff & service
Disliked: Property conditions & facilities
the room wasn't clean
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this is a surprise for us close to the Airport and a shuttle service and great price. great find front check in staff nice and user friendly happy happy
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
The air conditioner was extremely loud and woke us up repeatedly.
Stayed 1 night in Apr 2024

8/10 Good

Mark, Anchorage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an industrial and homeless area with a low end status. That being said the property was well kept and we never felt unsafe. Very close to airport and airport shuttle
Stayed 1 night in Apr 2024

8/10 Good

MYAT

Traveled with family
Liked: Amenities, property conditions & facilities
Nice and Quiet !
Stayed 1 night in Apr 2024

8/10 Good

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit of an odor in the room but the room was very spacious
Stayed 1 night in Apr 2024

10/10 Excellent

Tambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Your staff were all great!!
Stayed 1 night in Apr 2024