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SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Travelers find comfort and convenience at this Phoenix airport hotel where morning coffee awaits in the lobby and the outdoor pool offers a refreshing escape

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby - SureStay Hotel by Best Western Phoenix Airport (Phoenix)
Free daily continental breakfast - SureStay Hotel by Best Western Phoenix Airport (Phoenix)
Outdoor pool - SureStay Hotel by Best Western Phoenix Airport (Phoenix)
Desk, laptop workspace, blackout drapes, iron/ironing board - SureStay Hotel by Best Western Phoenix Airport (Phoenix)
Property amenity - SureStay Hotel by Best Western Phoenix Airport (Phoenix)
SureStay Hotel by Best Western Phoenix Airport sits near Chase Field, serving as a desert retreat for visitors. Guests start their day with continental breakfast, cool off in the outdoor pool, unwind on the terrace, and stay connected with WiFi throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(285 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Near a metro station, SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a neighborhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Convention Center are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Visit our Phoenix travel guide
Map
3037 E Van Buren St, Phoenix, AZ, 85008

What's nearby

  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    5 min drive - 3.6 miles
  • Chase Field featuring night scenes and signage
    Chase Field
    5 min drive - 3.6 miles
  • Celebrity Theater
    5 min walk - 0.3 miles
  • Ballet Arizona
    9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium
    3 min drive - 1.9 miles

Getting around

  • 38th Street - Washington Station
    2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    7 min drive

Restaurants

  • McDonald's
    20 min walk
  • Jack in the Box
    3 min drive
  • Burger King
    2 min drive
  • Helpings Cafe at UMOM New Day Center
    7 min walk
  • Red Devil Italian Restaurant & Pizzeria
    2 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel near Celebrity Theater
Located close to Chase Field, SureStay Hotel by Best Western Phoenix Airport provides free continental breakfast, a free roundtrip airport shuttle, and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • RV/bus/truck parking, a vending machine, and a TV in the lobby
  • Multilingual staff and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport have a pool?

Yes, this property has an outdoor pool.

Is SureStay Hotel by Best Western Phoenix Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Phoenix Airport?

Check-out is at 11 AM. Late check-out is available for a fee.

Does SureStay Hotel by Best Western Phoenix Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay Hotel by Best Western Phoenix Airport located?

Located in Downtown Phoenix, this hotel is 0.3 mi (0.5 km) from Celebrity Theater and within 6 mi (10 km) of Chase Field and Mortgage Matchup Center. Phoenix Convention Center and Phoenix Theatre are also within 6 mi (10 km). 24th Street - Washington Station is 20 minutes by foot and 38th Street - Washington Station is 20 minutes.

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Reviews

SureStay Hotel by Best Western Phoenix Airport Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 905 out of 1664 reviews
Rating 8 - Good. 421 out of 1664 reviews
Rating 6 - Okay. 166 out of 1664 reviews
Rating 4 - Poor. 66 out of 1664 reviews
Rating 2 - Terrible. 106 out of 1664 reviews

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great room very nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Bhargab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms l, will stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Karely

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 3 nights in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I only spent 4 and a half hours in the room while traveling but the room was very comfortable and the shuttle to and from the airport were great.
Stayed 1 night in Jan 2026

8/10 Good

Desaree

Liked: Cleanliness
Quiet, mostly clean, convenient airport shuttle
Stayed 1 night in Jan 2026

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous, clean, large room with large bathroom, two comfortable chairs and fridge, microwave, coffee machine, shower, accessories all functioning and modernized.
Stayed 1 night in Jan 2026

8/10 Good

Frederic

Liked: Cleanliness, property conditions & facilities
Room was clean, front desk helpful, breakfast has very limited choice, property seems safe
Stayed 1 night in Jan 2026

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before we flew out of PHX. Not the best neighborhood but room was nice and shuttle to airport was on time.
Stayed 1 night in Jan 2026

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and lighting in parking area made you feel safe.
Stayed 2 nights in Jan 2026

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Hotel has recently been renovated rooms are clean and well kept. The airport shuttle runs every hour 24/7. Good option to stay close to the airport for an early morning flight.
Stayed 1 night in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Front office staff very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful, and the room was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
very conveniant for flights quick airpor shuttle. clean, quiet, and coffee!
Stayed 1 night in Jan 2026

10/10 Excellent

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean, bed comfortable and worked good.
Stayed 1 night in Dec 2025

8/10 Good

Linda

The staff were great and the room was spotless. The shower was superb.
Stayed 1 night in Dec 2025

10/10 Excellent

Marta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast. Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Otto

Liked: Cleanliness, property conditions & facilities
Room was spotless. Friendly staff. Pleasant space. Right price.
Stayed 1 night in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price, love it! The room has everything that I need!
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The gentlemen that checked me in were nice and friendly and the price was great! The area is not the best, but the location for travel is spot on. I would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Convenient location for my needs @ VA medical center.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly!! Little difficult finding a way to get supper
Stayed 1 night in Jan 2026

8/10 Good

Arlene

Breakfast far better than expected; shuttle worked well, both pick up n return to airport
Stayed 1 night in Dec 2025

10/10 Excellent

Joyce A

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! Staff was very friendly and helpful. I would stay here again.
Stayed 1 night in Dec 2025