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SureStay By Best Western Phoenix Airport

2.5 star property
Travelers find comfort and convenience at this Phoenix airport hotel where morning coffee awaits in the lobby and the outdoor pool offers a refreshing escape

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Photo gallery for SureStay By Best Western Phoenix Airport

Lobby - SureStay By Best Western Phoenix Airport (Phoenix)
Free daily continental breakfast - SureStay By Best Western Phoenix Airport (Phoenix)
Property amenity - SureStay By Best Western Phoenix Airport (Phoenix)
Outdoor pool - SureStay By Best Western Phoenix Airport (Phoenix)
Exterior - SureStay By Best Western Phoenix Airport (Phoenix)
SureStay Hotel by Best Western Phoenix Airport sits near Chase Field, serving as a desert retreat for visitors. Guests start their day with continental breakfast, cool off in the outdoor pool, unwind on the terrace, and stay connected with WiFi throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed Mobility Accessible Communication Assistance Bathtub Non-Smoking

A hotel room with a bed, desk, chair, and a door leading to another room.

1 King Bed Mobility Accessible Communication Assistance Bathtub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a window with curtains, and a wall-mounted air conditioner.

Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(110 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(359 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk, a chair, and a door leading to another room.

2 queen beds, nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Near a metro station, SureStay By Best Western Phoenix Airport is in Downtown Phoenix, a neighborhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Convention Center are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Visit our Phoenix travel guide
Map
3037 E Van Buren St, Phoenix, AZ, 85008

What's nearby

  • Mortgage Matchup Center
    Mortgage Matchup Center
    8 min drive - 4.9 miles
  • Celebrity Theater
    7 min walk - 0.4 miles
  • Ballet Arizona
    12 min walk - 0.7 miles
  • Bandoleros Night Club
    15 min walk - 0.8 miles
  • Phoenix Rising FC Stadium
    3 min drive - 1.2 miles

Getting around

  • 38th Street - Washington Station
    2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    7 min drive

Restaurants

  • McDonald's
    18 min walk
  • Jack in the Box
    3 min drive
  • Helpings Cafe at UMOM New Day Center
    7 min walk
  • Red Devil Italian Restaurant & Pizzeria
    2 min drive
  • Tacos Huicho
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay By Best Western Phoenix Airport have a pool?

Yes, this property has an outdoor pool.

Is SureStay By Best Western Phoenix Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay By Best Western Phoenix Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at SureStay By Best Western Phoenix Airport?

Check-out is at 11 AM. Late check-out is available for a fee.

Does SureStay By Best Western Phoenix Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is SureStay By Best Western Phoenix Airport located?

Located in Downtown Phoenix, this hotel is 0.3 mi (0.5 km) from Celebrity Theater and within 6 mi (10 km) of Chase Field and Mortgage Matchup Center. Phoenix Convention Center and Phoenix Theatre are also within 6 mi (10 km). 24th Street - Washington Station is 20 minutes by foot and 38th Street - Washington Station is 20 minutes.

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Reviews

SureStay By Best Western Phoenix Airport Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1163 out of 2233 reviews
Rating 8 - Good. 574 out of 2233 reviews
Rating 6 - Okay. 254 out of 2233 reviews
Rating 4 - Poor. 97 out of 2233 reviews
Rating 2 - Terrible. 145 out of 2233 reviews

Reviews

Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in and clean place
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services were top notch.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is something I always look into when staying at a hotel & it was definitely clean.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained for the reasonable price.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second stay here. I recommend it for its location and professional, yet friendly, staff.
Stayed 1 night in May 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel just remodel. Very clean and great staff.
Stayed 1 night in May 2026
Verified

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and property well maintained.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean and convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Rooms were clean and well supplied. Easy parking right by our room. So convenient for the airport and a shuttle there is provided for those who need it, every hour.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly. Facilities clean and looked great. Room was clean and comfortable. Thank you.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service
Convenient to the Airport. We were there for about 10 hours between sections of our trip.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really convenient to everything I needed to do this weekend. Close to the airport and the freeway. Not too far from downtown also. The room and bathroom were really clean and the bed was comfy it was a short weekend trip but the property fulfilled all of my needs. I flew in late Friday and even at that late hour the staff was so attentive. I will reserve here again.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean will accommodated with anything we needed quiet area
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Safe, clean and very nice and professional staff. Definitely will return next time in in Phoenix.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed. Nice bed and a shower. In and out. Very clean. Shuttle is great too.
Stayed 1 night in May 2026
Verified

10/10 Excellent

DJamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! Spacious rooms
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a great free Hourly airport shuttle!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a night close to the airport! And great airport shuttle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport..restaurants close by
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean and quiet.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Leigh Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient location to stay overnight with proximity to the airport. We were disappointed in the breakfast which had basically all simple cold bread/donut items and no hot food. Most hotel breakfasts have some scrambled eggs, meat, biscuits and gravy, and hot waffles/pancakes/french toast. We wish the pool was open later for later arrival guests, we miss it every time. We would like it if we could just take a dip in the evening. Our room was fine, staff was very pleasant, the airport shuttle is great.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor neighborhood but you are safe on the premises. I would recommend it any time.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the hotel may seem a little sketch, but the rooms are very nice and clean
Stayed 1 night in Apr 2026